• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

Write a Review

Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
See all photos
How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user holtc1
North Carolina
1 review
0 helpful votes
  • Send Message
May 19th, 2019

If you don't have a lot of money to blow on all types of expensive lipsticks or brushes I definitely recommend Liveglam. Liveglam is a awesome experience to build your makeup collection up! I absolutely love it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Holt, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user vickyl48
Germany
1 review
0 helpful votes
  • Send Message
May 13th, 2019

Great service and best shadows I've ever own so far. The best part is that they offer shipping to APO addresses as a way to show their support to military members and their families. Thank you LiveGlam!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Vicky! Yay! We're so stoked reading your review! This means so much to us! Please do not hesitate to reach out and we're happy to assist in any way we can! All the best!

Thumbnail of user jeanettel25
Washington
1 review
0 helpful votes
  • Send Message
May 11th, 2018

I love this affordable monthly subscription! I love that it gives you the option to trade your lipsticks! Their delivery is super fast and if you reach out to customer service they reply as soon as possible!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yay! We are so glad to know that you love our lippies, Jeanette! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user ariannaj5
Illinois
1 review
0 helpful votes
  • Send Message
June 29th, 2020

LiveGlam is amazing! Super affordable, quick & safe shipping. No hassle so no complaints. They package items so cute and have so many things and programs to choose from. They even collab with some of the top Youtubers on special items. I grabbed the Laura Boutique lip set and they're literally perfect for every day.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yaaas! Arianna! Thanks for the love, Babe! We're glad that you love the Laura Mellado x LiveGlam lippie collab! We look forward to many amazing experiences with you!

Thumbnail of user brendar171
Illinois
1 review
0 helpful votes
  • Send Message
August 18th, 2018

I love their lippies! Literally try have the best customer service I had an issue with my credit card getting charged twice no joke it took them 2 days prob max to fix th problem! Same day they already had sending me an email about how they had some issues with their page! I love getting their different color lippies every month! You save so much money!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Brenda, wow! Thank you so much for this great 5-star review. We’re always here to make sure that everything’s resolved the best and most efficient way possible.

Thumbnail of user sarahs356
Oregon
2 reviews
4 helpful votes
  • Send Message
July 21st, 2017

The other night I had a problem with my account so I emailed them & they fixed it the very next morning & were so helpful, nice, & polite; very good customer service! And last month was my first month reviving the subscription & the brushes are amazing quality & for such a great deal it is one of the best monthly subscriptions ever!

Thumbnail of user lizbethv10
California
1 review
0 helpful votes
  • Send Message
September 11th, 2020

Best brush subscription ever, you won't regret it. You get some good quality brushes for an affordable price. I like how you can always skip a month. A great way to grow your brush collection. They have an excellent customer service that will get back to you as soon as you send an email. Love this subscription.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Lizbeth! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Thanks and stay glam! XOXO

Thumbnail of user sabaa11
Saudi Arabia
2 reviews
0 helpful votes
  • Send Message
February 4th, 2019

I would definitely recommend live glam to anyone who is looking to build up their kit and also to pro who teaches makeup artistry, love their quality and lipsticks formula is not drying unlike other liquid lipsticks in market. So girls, if you are new in industry and need to build up your brushes or get lipsticks this is it sign up for annual or monthly brush club or lipsticks. You won't regret it.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Saba! Thanks for leaving a positive review, and for recommending our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care!

Thumbnail of user vanessas86
Texas
1 review
0 helpful votes
  • Send Message
May 1st, 2018

Ive been looking for morphe brushes forever that was a reasonable price. I even looked at their own website and felt that they were to pricey for me. And now I found a website LiveGlam that actually is great pricing and they send it straight to ur home.
If your interested check out the link https://liveglam.com/free-brush?ref=vsweet0331
You wont be disappointed.

Thumbnail of user erykahv
Texas
1 review
0 helpful votes
  • Send Message
January 20th, 2019

I've had nothing but positive experiences with live glam. Their lippies are bomb and I've never had any issues with the shipping. They're customer service is quick to respond if you ever have any questions or issues. They really do care for their customers. Sign up you won't regret it!

Thumbnail of user jackiec165
Arizona
1 review
0 helpful votes
  • Send Message
February 21st, 2019

First off can we just say how affordable the price is for 3 lipsticks! For the quality of these lipsticks you would easily pay $40. So that is one thing I love, the second is quality and pigment these have. All 3 don't smudge nor transfer to drinking glasses or eating. They are great quality lipsticks! I would definitely recommend these lipsticks to all my girlfriends, family & anyone who is looking for great lipsticks!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care, Jackie!

Thumbnail of user emileyk
Tennessee
1 review
0 helpful votes
  • Send Message
August 7th, 2018

As a first time subscriber, I want to say that Live Glam has the absolute best customer service. I received emails of a problem and was given several options to satisfy the issue, upon which I was very grateful. They went above and beyond to make the situation as easy and quality minded as possible and that stands out to me as my first time dealing with the company. I look forward to a long relationship.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Emiley, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal Glammer and helping to share the word about us. We're also looking forward to having you in our #liveglamfam for as long as possible. XOXO

Thumbnail of user alejandrav34
Texas
1 review
0 helpful votes
  • Send Message
November 23rd, 2020

LiveGlam is a great company to receive monthly subscriptions. I currently subscribe to the Lippie Club and am very satisfied with the products I've received so far. Customer service is also easy to contact, they make sure to take care of you!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Alejandra! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user tangies
California
1 review
0 helpful votes
  • Send Message
May 16th, 2017

I've been with this subscription for over a year and I absolutely love it. I had one package undelivered and customer service was courteous and prompt and had one delivered by the next two days. Affordable and by far thee best subscription if looking to expand your brush collection.

Thumbnail of user marissah12
Arizona
1 review
0 helpful votes
  • Send Message
October 10th, 2017

These brushes are so amazing and soft! Ive been using them often, but not often and I always use them most every Saturday and Sunday since I work without makeup weekly! You need to join these monthly brush! It's worth!

Thumbnail of user stephanier336
Oregon
1 review
0 helpful votes
  • Send Message
September 29th, 2019

The formula is so easy to work with a little bit goes a long way and the colors are perfect always a variety! The lip scrub works wonders for my dry lips I highly enjoy kiss me lippies! I definitely recommend 10/10!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Stephanie! Thank you for giving us a perfect rating and for recommending our lippies! We really appreciate it!

Thumbnail of user lakeciaa
Georgia
3 reviews
2 helpful votes
  • Send Message
June 4th, 2017

I have both the MorpheMe and KissMe subscriptions... and they both are AWESOME! MorpheMe sends high quality, pro makeup brushes at such an affordable monthly fee! And KissMe sends some of the best liquid lipstick... beautiful colors for a bargain! My lip color and brush game is about to be on major point!

Thumbnail of user feliciac45
Washington
1 review
0 helpful votes
  • Send Message
February 4th, 2019

I love absolutely EVERYTHING about this company! The color options! The ability to trade if you don't like a color or the whole set! The pricing! The packaging! Everything! I've been a member for over 4 months and counting and have been pleased with customer service and products! No complaints! Oh did I mention the also have a reward points program!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Felicia! Thanks for the awesome feedback! It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Thumbnail of user angelac422
Maryland
1 review
0 helpful votes
  • Send Message
December 16th, 2019

I love being a part of a community with such great quality and affordable products. I am subscribed to the monthly lipstick subscription and I am never disappointed. If you're unable to purchase the lippies for that month you have the option the skip or cancel at any time. Love this company so much. I can't say enough good things about it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Angela! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user leslien20
Texas
1 review
0 helpful votes
  • Send Message
March 8th, 2017

I can honestly say this is the best subscription I've ever had! Completely affordable and trustworthy. Receiving #MorpheMe in the mail every month is the best part. Saves me time from buying them while shopping! I would highly recommend this to other people as I continue to recommend to my friends and family :)

Thumbnail of user evav16
Georgia
1 review
0 helpful votes
  • Send Message
June 6th, 2019

This subscription is the best way to build up your lippie collection( OR brush and pallet collections) i have been a member for 10 months and have never had a problem with receiving my lippies. I have made everyone in my family sign up it's so convenient. And not to forget how incredible their formulas are.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Eva! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user mariannea38
Colorado
1 review
0 helpful votes
  • Send Message
August 24th, 2020

I love what Live Glam has to offer! I have enjoyed every single lippy color I received and the eyeshadow are super fun. Vibrant and doesn't take much to appy. Very littlw on all products go a long way! The lip colors stain my lips for longer lasting, and it keeps my lips moist. A bonus!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Marianne! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user lauraf130
Nevada
1 review
0 helpful votes
  • Send Message
April 15th, 2018

So I ran into a little problem with my brush set not getting delivered to me. I emailed them about the issue of delivery, and they responded within 15 minutes. They resent my brushes, and were in constant communication with me! I love this website and recommend it to all my friends and family!

Thumbnail of user rebeccae95
California
1 review
0 helpful votes
  • Send Message
November 10th, 2019

I am obsessed with the quality of the lippies. I can't get enough, They have a huge selection of shades from Bolds, to glosses to browns & nudes, my favorite combo! I love that they offer options such as "skip a month" if you run into a financial situation or "Trade" if your not really feeling the monthly selection. And Delivery is 2 days at the most. I know you'll love yours as much as i do.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our lippies, Rebecca! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Stay glam! XOXO

Thumbnail of user zoraidar
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 4th, 2019

I've been a customer for about a year and I have never been an unsatisfied one. LiveGlam has always met my expectations wether it is with customer service or my subscription products. I just love this company and have recommended them to many friends and family!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products, Zoraida. We are curating new and exciting themes that bring you new beautiful lippies at an affordable price, each month! Take care!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

How do I know I can trust these reviews about LiveGlam?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LiveGlam?