This bank has extremely low quality communication and notification with their customers.
I learned today by letter from LMCU, that my checking account had been overdrawn for several months. This was certainly my mistake and yet I was under the impression I was carrying a low balance and my account was just inactive.
I looked in my email and found just one notification and that notification was several months after the account had been in overdrawn status.
Because of my mistake my credit has been damaged severely and it's my problem to fix that and so I say to you beware of Lake Michigan credit Union they do not have the same type of customer service that you would find at Chase or any full service Bank who would definitely email and call and ring every thing warning Bell they could find so that you could rectify the situation.
Date of experience: October 5, 2023
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