If I don't check my credit card they would have double charged me. I will never use this service again. I am going to let Atlas Chicken know what they did also.
Ross
I bought several certificates to use at a restaurant and unfortunately they went out of business. I tried to reach out to Local Flavor only to be redirected on their site and the only way to contact them was by an online form. I never heard from anyone. Yesterday we used a different certificate and got a survey email from Local Flavor that had a phone number i called and was finally able to to talk to someone about a refund. They would only give me credits not a refund which would have been fine however it was not the full amount of credits/cash i used to purchase the certificates. They gave me a credit of $56 but it should have been $75! I have now lost out on $25 and have no other options than to use the "credit" they offered me. They would not honor the same promo or even offer something similar to it for me to recoup some of the $25 lost. Then to make things worst after talking to the already irritated manager ( i have to assume she was having a bad day since she got on the line and was not pleasant at all) she emailed me and was completely rude that email should have never been sent to a "customer we value". Customer service is awful - they need to work on that BIG time, i will never purchase another certificate from them ever again and i advise you not to do business with them either, if you do good luck if you have an issue. (she also advised me that their policy's would be changing and be getting worse - i have to assume business is not going well and they are on the brink of going under!)
They sell coupons to restaurant that won't take them...then won't give you a refund. Took about a year to get reply from them
****DO NOT PURCHASE FROM THEM*****
I purchased one of their "Deals" and the Restaurant closed it's doors a few weeks later. I have contacted and contacted and CONTACTED Local Flavor for a refund. Submit a request so they can ignore it. Try and call and they have you hold just to tell you on a recorded message to try again later-
Do yourself a favor, Don't. Just DON'T!
Bought 2 coupons for the Cabin in Willowick Ohio because we like the place. We went there tonight with our $25 coupon and spent $130 only to be told that they no longer accept the coupons and sorry.
I ordered 3 of the Bounce special and they worked perfect with no issues! These reviews make you nervous but I had no issues. I also got additional savings for my first order
I am a merchant. It is absolute a rip off, I would never ever recommend it to any business. I believed this sales person like an idiot, she was really good in selling me this trash.
SCAM DO NOT BUY FROM THIS MERCHANT! If your purchase expires you will NOT be refunded to purchase from another company! What a SCAM! They take your money and leave you left with nothing. They try to keep repeating that it states it in fine print. BAD CUSTOMER SERVICE! Will never purchase from here again!
Bought an offer for cookie factory that expired in December went to use it and was told they were not accepting them when I contacted local flavor I was told that Christmas was considered an event or promotion so I was not eligible for a refund since when is Christmas a promotion or event it is a bakery all year it sells baked goods nothing special about that,, use groupon they honor their vouchers
You have no way to get ahold of this Company that You spend money with. Businesses went out of Business and I could not get ahold of Local Flavor to get My Money back
Overview
LocalFlavor has a rating of 1.5 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LocalFlavor most frequently mention customer service, credit card and expiration date. LocalFlavor ranks 99th among Local Reviews sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members