• LogoGenies

LogoGenies

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Overview

LogoGenies has a rating of 3.1 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. LogoGenies ranks 10th among Design sites.

  • Service
    25
  • Value
    25
  • Shipping
    11
  • Returns
    12
  • Quality
    25
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How would you rate LogoGenies?
Top Positive Review

“Great sincerity and excellent work ethics.”

Craig C.
10/18/22

Great sincerity and excellent work ethics. Design team from Logo Genies worked closely with my brand strategists to develop some interesting designs that resulted exceptionally in the last campaign of our brand.

Top Critical Review

“Legal called me trying to get more $ out of the logo. Avoid.”

Mitchell F.
9/22/23

Spent $69 on 3 very awful logos. Tried to extort $1135 to register some pretty bad logos. Assuming AI. Supposedly reporting me to federal. "This is xxx from the Legal Affairs Department of Logo Genies. I'm contacting you in regarding to Transfer the Ownership Rights for the Logo design and Registration under your name.

Reviews (33)

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logo genies (17)
Thumbnail of user mitchellf115
1 review
0 helpful votes
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September 22nd, 2023

Spent $69 on 3 very awful logos. Tried to extort $1135 to register some pretty bad logos. Assuming AI. Supposedly reporting me to federal.

"This is xxx from the Legal Affairs Department of Logo Genies.
I'm contacting you in regarding to Transfer the Ownership Rights for the Logo design and Registration under your name.

Tip for consumers:
Seemed like a scam.

Thumbnail of user craigc815
1 review
0 helpful votes
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October 18th, 2022

Great sincerity and excellent work ethics. Design team from Logo Genies worked closely with my brand strategists to develop some interesting designs that resulted exceptionally in the last campaign of our brand.

Tip for consumers:
nothing to say

Products used:
I used their service of logo and graphic designing.

Service
Value
Quality
Thumbnail of user katherineb720
1 review
0 helpful votes
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December 8th, 2021

Logo Genies helped create an amazing logo and website for my business. They offer great customer service, speedy results, and creative designs tuned to make sure you're satisfied! I'd give them a try!

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Thumbnail of user ci17
1 review
2 helpful votes
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March 24th, 2021

They start off helpful as the logo was done properly. However, the website was not done correctly and they refused to give our money back though its a 100% guarantee. Thats a guarantee with no contract on what they will provide. In addition to that, they were very rude when you asked for modifications that they messed up. They were supposed to take our content from one site to another, yet they lost it all. Their developers are very mediocre and you would be wise to stay away from any website development from them.

Tip for consumers:
Buyer beware! if you want honest work, they are not the company.

Products used:
Logo and website

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Value
Returns
Quality
Thumbnail of user pauls3342
1 review
0 helpful votes
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October 20th, 2021

Just a month back did a business with Logo Genies. Used this company design services to get a logo redesigned for my business and some branding stuff. The designer Jay Anderson was assigned to me, he was quick and talented. He shared couple of logo options for selection and after approval he made final tweaks to the approved one and shared with me within 48 hours. Plus, there is 1 offer going on their website which I opted and got all this done in unbelievable price.

Tip for consumers:
Don't go here and there, many companies scaming a lot save your money.

Products used:
Logo design service

Service
Value
Quality
Thumbnail of user archiel40
1 review
0 helpful votes
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December 15th, 2021

Once the original logo design was picked, the team was quick to make changes, and the entire process took around a week from start to finish. Over the last few years, I've probably hired Logo Genies 4-5 times, and each time my logos have been done properly and efficiently. Highly recommended!

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Thumbnail of user karenc3841
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

I had the pleasure of working with Robert from Logo Genies. I am really happy with the final design for my brand! Robert was quick to reply to emails, incredibly helpful and efficient in getting my business logo, business card, email signature and letter head. Would definitely recommend Robert to anyone looking for a custom & professional logo design

Products used:
business logo, business card, email signature and letter head

Service
Value
Quality
Thumbnail of user jamesw2652
1 review
0 helpful votes
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November 17th, 2020

My experience with Logo Genies was stellar. I received my magnificent designs over the course of 2 days. The hardest part was deciding which one to choose because they were all so good. I prefer this platform to working with an individual because you get to see several approaches to your project. I was really satisfied with the results. It was easy to input all info and I got the results I wanted.

Thumbnail of user allstona
2 reviews
0 helpful votes
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November 20th, 2020

Logo Genies helped me achieve small business ground that I've worked for months. They went over a strategy with me, discussed the budget, set out clear expectations, and implemented them. They designed a custom website and also provided me branding solutions. So far, I've seen great results, I've just broken $15k in a month, I've got a newsletter together with a pretty extensive list, and business is proceeding to pick up. I can't thank Logo Genies enough for the amount of work they've put in and the results they have gotten for me!

Thumbnail of user alicet210
1 review
0 helpful votes
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January 13th, 2022

I was having a lot of confusion turning my idea into a logo for my brand. But the team of Logo Genies helped me turn my idea into something amazing. They knew exactly what I wanted and created something breathtaking they are expert. I'm so happy with their work. Strongly suggested!

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Thumbnail of user alexo223
1 review
0 helpful votes
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November 26th, 2020

After having purchased their services multiple times, I think it's about time I leave a great review for the folks at Logo Genies. The first time I purchased logo design, it was a friend of mine who recommended me. I was a little skeptical because I hadn't heard of the company before, but I trust my friend and I'm glad I followed through with it. I write stories for a living and also run a business. Everyone knows what attracts potential clients and customers to your services is the logo, and how it draws people. Only true professionals could have possibly designed an amazing logo for me and for a very inexpensive price. Just an excellent experience, overall. They always deliver on time, their services are always high quality, and customer service is excellent. I highly recommend Logo Genies to anyone who wants to work with a great set of professional designers. Thank you, guys!

Thumbnail of user martyp71
1 review
5 helpful votes
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September 16th, 2021

They start out with good service creating a logo. But as soon as you approve the design, the upsell begins. We paid for an upgraded package to get the correct formats and paid with a credit card. The next thing was a very aggressive series of phone calls from Shawn who was trying to sell us a premium package (which we don't need). They then submitted an unauthorized charge to our credit card and now refuse to answer calls or demands for a refund.

Tip for consumers:
Do not give them your credit card information. Insist upon a receipt and itemized list of deliverables.

Products used:
nothing they provided is useful, they just made up graphics to represent what they thought about the business.

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Thumbnail of user chuckw302
1 review
0 helpful votes
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September 6th, 2023

They advertised logos for $29. Then they charged me $59. I can live with that but it was a logo I had mocked up for them. At every turn they tried to upsell me.
Now they refuse to provide what I paid for without another $749. Frauds PS< invoice # LG-*******

Thumbnail of user joshr321
1 review
1 helpful vote
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January 25th, 2022

I made a purchase after being tricked by a live agent to buy their logo creator. After going through 1 revision from their team, I realized they were unprofessional, and not good at building logos. I went to cancel, and also was not going to pursue due to other things I needed to work out, and they started making up other reasons why I couldn't cancel. Their 100% satisfaction guarantee is not 100%, they lie and cheat and defraud users and won't refund.

Tip for consumers:
do not buy

Products used:
none

Service
Value
Shipping
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Thumbnail of user stevenr1222
1 review
3 helpful votes
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October 17th, 2021

If you choose to do business with these scammers, USE PREPAY CARDS! They stored my information and later they charged my card without my consent. I filed a fraud claim and got my money back. They then challenged the fraud claim and provided false documentation to get the fraud claim reversed. I then had to waste my time to prove they provided false documentation in order to get my money refunded back AGAIN! Look at other reviews and check the Better Business Bureau reports

Tip for consumers:
use pre pay cards only

Products used:
Logo design

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Thumbnail of user jesss132
Jess S. – LogoGenies Rep

Dear Steven,

We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.

Could you please provide us with your Order ID or contact details so that our quality assurance dept. can contact and accommodate you.

Regards,
Team Logo Genies

Thumbnail of user joshr327
1 review
1 helpful vote
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March 9th, 2022

They are your best friend when they want your credit card. They make false promises, and false claims on their refund policy. Horrible company. Steer clear

UPDATED REVIEW: They sent rebuttal documents to my credit card company and FRAUDULENTLY fabricated email responses from me. I am going to the local authorities and FTC to report this.

Tip for consumers:
Stay away

Products used:
None

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Value
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Thumbnail of user jamesw1113
3 reviews
2 helpful votes
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December 12th, 2022

This group of people are as fake as there good reviews. Just Google them if your even considering using them. They use fake English names and will rob you blind

Tip for consumers:
Google and look at reviews they took me for $1300

Products used:
Used nothing website to buggy and logo had wrong files

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Value
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Thumbnail of user hq
1 review
0 helpful votes
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May 10th, 2023

Paid these people to design a very simple logo, while literally giving them all of the required elements. All they had to do was arrange it in a proper manner and pick a color scheme. Took them 5 days to get back to me with an initial concept, even though they've promised 48 hours. It is very difficult to get a hold of anybody as far as customer service is concerned, and before they connect you to a person they ask you how much you paid for the logo. The login information for the site was broken. I couldnt log in to the website to reach out to the designer or to evaluate the concepts being worked on. After the initial contact with a supervisor by the name of Keith Fernandez, i was left to wait another several days without any news updates. Ive asked these people to at least fix the login situation or to send me the reset link via email. 3 days in a row the guy promised it was going to be done, the opposite was true however. They have too many excuses and not enough execution. The price was attractive but they lack in every KPI imaginable as far as customer service is concerned. - Pavel S.

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Thumbnail of user annw681
1 review
2 helpful votes
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January 3rd, 2022
Verified purchase

BEWARE! THIS COMPANY IS A SCAM...

I initially contacted this company to get a logo and trademarking done, at first they were quite impressive with their scam and lies that I seriously fell for it.

This company is not legit. They are not in Walnut, CA since I had someone drive out there to verify and this business is non existent! They take your credit card information, charge it and never refunds.

I have screenshots of the conversations I have with the bogus names or people in the company named Ethan Stevenson, Liam Cohen, Ryan Davis.

We trusted this company based on the reviews, unfortunately I got scammed! They also worked with a company in Los Angeles called Creative Company, someone in the name of Robert Jackson who claimed to be a lawyer and cannot verify his information and refused to give out his license for verification. I called USPTO and had him on 3 way and he got busted for scam.

BEWARE OF THIS COMPANY!

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Thumbnail of user sids118
1 review
0 helpful votes
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July 25th, 2023

Dido on all the negative reports provided. They get you a good deal on the logo, then they give you a mediocre logo thinking they did an amazing work for you and then they try to sell you other services at a much higher price. I made the mistake of letting them do the TM of the logo they created which after few weeks they did not file the application with USPTO and tried to get more money for Publication service which comes included with the TM application with USPTO. They charged me for 4 App filing when I found they filed it for only one. They forwarded me the confirmation email USPTO send once an application is submitted, but they edit it by removing some info. I was able to dispute the charge/service with my Credit Card company and they refunded me. AVOID AVOID AVOID!

Tip for consumers:
They keep wanting to squeeze unnecessary money out of you!

Products used:
Logo and TM Registration

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Value
Shipping
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Thumbnail of user mariaa2794
1 review
0 helpful votes
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September 12th, 2023

I had someone called Joseph them Chris Chris did not return my phone call or emails he claims he did what I order and there were mistakes on the design I call and email and he did not respond please do not work with this company, they call you evetime to get your business then they disappear. They DO NOT RETURN YOUR CALLS I am disputing with my credit card. Please be CAREFUL BEWARE

Tip for consumers:
DO NOT DO BUSINESS WITH THIS COMPANY

Products used:
it was suppose to be a website and business cards

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Value
Shipping
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Thumbnail of user ashleys1905
1 review
0 helpful votes
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April 1st, 2023

Horrible experience, they use US phone numbers to redirect calls to India and use western fake names. They should be reported to a crime database for money laundering and duping US customers.

Tip for consumers:
Run, look for provider on Fiverr or other freelance sites, these guys are using Fraudulent and criminal methods to trick customers.

Products used:
Logo, website design

Service
Value
Quality
Thumbnail of user davidb6735
1 review
6 helpful votes
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September 2nd, 2021

Do not trust this company. Do your research. A whole list of red flags. I am disappointed in myself for trusting them.

Thumbnail of user yourm96
1 review
0 helpful votes
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February 15th, 2023

Dooo not use this company they are a joke there are better ones out there that will do a better Job on your company

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Thumbnail of user brianc3497
1 review
0 helpful votes
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May 5th, 2023

Quality of work sucked. Timeliness of responses is worse. Basically they just keep trying to upsell

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From the business

We are innovators and we craft smart digital and design solutions which promises to contribute to our client’s success. We are a team of professional designers and developers, bringing our clients custom branding solution. Logo Genies has successfully accomplished 5000+ projects marked with a 100% success rate. We enable you with the right designs and strategies which attracts, engage and delights customers while building a relationship with their target audience.

Company Representative

Thumbnail of user jesss132
Jess S.

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