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Logo Infinix has a rating of 2.3 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Logo Infinix most frequently mention business cards problems. Logo Infinix ranks 736th among Marketing sites.
Amazing logo concepts and stationery designs. The service took bit longer than promised, mainly due to weekend falling in between, as i assumed 48 hours means weekend included. Nonetheless, the process was smooth and i loved the logo team designed for me and it will now be the face of my brand. Thanks
I paid in full the amount of $129.00 USD and I never received a logo. They claimed that I would get a logo within 72 hours. Bill Cooper assured me that I would get my money back guaranteed. Which was a lie. I have left the so called manager many messages and no response back from anyone. The phone number online posted on the website is disconnected. This is an overseas scam artist company. Please don't waste your time or money or you will seriously regret it.
This company takes forever to send information back to you regarding your logo. After almost harasing them for my logo they finally sent edited versions of what I asked for however before they sent my final copies I was told I needed to pay $599 for a TM (trademark). The package I purchased offered UNLIMITED Logo Design Concepts, By 5 Award Winning Designers, Stationary Design (Business Card, Letterhead, Envelope), Icon Design, FREE Social Media Banners (Any 2), UNLIMITED Revisions, FREE MS Word Letterhead, Free Email Signature, All Final Files Format (AI, PSD, EPS, PNG, GIF, JPG, PDF), 100% Satisfaction Guarantee, 100% Unique Design Guarantee, 100% Money Back Guarantee * and 48 to 72 hours TAT ($175 package). I do expect all of what is offered to be completed professionally. I was told I wouldn't receive my final files until I paid $599 for the TM, this is illegal. This is not a BBB company! DO NOT! I REPEAT DO NOT PAY FOR THEM TO TRADEMARK ANYTHING! Once I realized my Social media banner, Letterhead, Email Signature and business cards were filled in with edit look alike fields I called to have it corrected, they attempted to charge me for fixing what they put in place on purpose to eventually charge me more money for the corrections. Any company knows you cant hand out business cards or type anything on letterhead with false prefilled sections. Unfortunately this company is money hungry and will take your money from you if you do not pay attention.
Tip for consumers:
I wouldn't use them unless you are prepared for a fight of what's right when you have expectations set for your logo package.
Products used:
Only the logo.
Intially I was excited to work with logo infinix to complete my logo and webisite. However, once they were paid they stopped responding. I emailed them numerous times. When I finally was able to speak with someone they had no idea which project I was referring too. I even provided the reference number. Once, I let them know I had filed a dispute with my bank they were very responsive once again and tried to persuade me to change my mind and how this was all a misunderstanding. My military bank made me aware of the better business complaints that existed and provided a conditional refund. It has been almost 2 months and Logo Infinix still has not provided a full refund to my bank. My phone number receives numerous spam text each day since the incident. I confronted Ben Cooper and emailed the team assigned with no response. If this can be a warning to anyone please stay far far away. A lot of people with positive reviews listed for them are employees. Logo Infinix provided me and example of a website that was created with a phone number. I actually looked the business up on the BBB website and the actual company had never heard of them. I made this known as well and their response was we have a lot of people competing with us and spreading lies. Please do your research. This is the best advice that I can give. Do not give this company any of your hard earned money and run any risk of loss. This is not a fraud i have posted the receipt that was sent to my bank to dispute charges as you can see the receipt is for content writing which I never received but for the dispute they want to claim domain hosting. Now my dispute is open until November 7th.
Tip for consumers:
Dont use them. Find a local company.
Products used:
None
Really good service and quality work. Keep up the good work
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