LOGO INN

logoinn.com.au built my business website on a rudimentary and outdated platform.

They provided very limited service and ongoing support. When I recently requested updating to a mobile friendly and more user friendly platform they wanted to charge me for a rebuild.

This was at the same time as increasing my fees and justified it as "The Lounge" whatever that means. It did not mean improved service in my case.

My business email that they provided is constantly inundated with spam.

This was also supposed to be upgraded but evidently has not happened judging by the disgusting spam I receive. I could not be less happy with their service and would warn others to look elsewhere.

I don't often write reviews but I feel I really need to warn other consumers out there about this business Logoinn

It was the best decision to choose Logoinn as nobody could have done a better job. Our online sales have doubled within a few months. I will highly recommend Logoinn to everyone looking for affordable design or website packages

They gave a graphics design but after that if fell off. No tech support, no understanding of DNS, no way to fix or update the site. The staff doesn't speak English enough to do the work and overall complete waste of my money. Do not use!

I have nothing but good things to say, Brian has done a brilliant job of guiding me and providing me with what our business needs. He is very professional and nothing is a problem. Highly recommended and very tentative.
Thanks

We would like to thank the staff at Logoinn for everything you have achieved for us. Your professionalism and easy to work with has made a positive experience. We appreciate how you ensured that our questions were always answered and our needs were meet in a timely manner. We would be more than happy to recommend the team at Logoinn to anyone looking to develop their own website.

Couldn't organise a piss up in a brewery, ordered website, after about 500 revisions they finally got the requested content right, then when onto hosting stage, this took about 6 weeks and still didn't work properly so just requested html files and hosted it elsewhere in 5 minutes. Don't waste your time.

Just posting up my logoinn review on how bad their support wait time was.

We have a website built with them and noticed the website was having load issues, so we had sent Logoinn.com an email asking them to look into the issue, we received no response, over the next 7 days we had sent a further 3 more emails and finally received an email mentioning that they will look into the issue, waited a further 5 days with no website and decided to cancel with them and just get a word press website built.

The support provided by Logoinn is next to nothing and would not recommend them to anyone as you will have nothing but problems.

I enquired about a website build with Logoinn and they provided example websites that looked nice, I contacted the businesses just to ask how their experience with Logoinn was and all of them mentioned
That they have never heard of Logoinn and had another web design company build their website.

So it seems that Logoinn just found some nice looking websites online and used them as their own examples claiming they built those websites.

Absolute rubbish business to deal with and I am sure that most of their positive reviews are just fake reviews posted by them to make themselves look better.

I have been working with Logo Inn for many years and in the past they have been very responsive to my needs and requests. But most recently had an issue with some work I was going to have them do on one of my website and sent them 240 dollars but cancelled the work to be done and they were to refund my money, I have trying to find out where that refund went for last four months as it did not go to my account. They just tell me there is nothing they can do about it, so long of the short they took my money. I would not do business with this company!

After i confronted them via email today on why their help and support line for New Zealand is connected to another business not related to them at all in which they avoided answering that question. I see they have quickly changed the number. Fortunately i took photos as proof! DO NOT TRUST THEM! They refuse a full refund. They breached the fair trading act and the consumers guarentees act. Very dishonorable.

Did not design the website to the way they promised.

They mentioned they provide unlimited rounds of changes but this is a lie, they provided me 2 rounds and then tried to charge me for each round after, this is false advertising as on their website they mentioned they provide unlimited rounds of changes until you're happy.

When I asked for a refund they refuse to give it and made up a lot of excuses.

I would tell everyone else to stay completely away from Logoinn as they ignore your emails and there 1300 number they never pick up and block your calls, not even sure if they're based in Australia as when you go to their Melbourne office it does not exist.

We have been very impressed by logoinn teams ability to literally read our minds and deliver a corporate identity that perfectly symbolizes our vision and conveys the stylish, elegant and modern image we needed to sustain the international development of our company.

I have used these guys for my past 3 logos and I could not have been more pleased, It was delivered on time and revised to my specifications. Brian Joseph has helped me through all 3 of my designs and treated me with respect and understanding. Keep it up!

Absolutely horrible. Let me state that this company did not give me the proper service that they promised me. I was never briefed and was confused as such since they just gave me logos without discussing it with me. They sent me clip art and logos that would have never fit my desires. I treated the first set as a brief and attempted to describe what I wanted because no one reached out. I also sent in examples of logos I did like. They stole te designs from the example logos and tried to sell it to me. To top everything off, I was promised a refund and yet they refund to keep their word. It's unfortunate as their website says their work is 100% original but they plagiarized multiple logos. DO NOT USE.

I heard about Logoinn and I must say that I received exactly what I was hoping for. The final logo I got was just perfect for my company. The files were easy to access and available in every format. They were all sent to me in one go, instead of spamming my inbox. It was truly a remarkable experience. I did not know that businesses could create such ease for their clients if they preferred Logoinn. I highly recommend for people who are looking for simple yet impactful logos for their businesses and want something to stand out.

For all new startups they give best and unique designs in very affordable prices. They also give their professionals reviews and also redesign it if some one wants. Fully recommended, best Custom designs providers in USA

I built my Website with Logoinn, they had charged me $495 and then a random charge of $222 for 12 month, but after
That they continuous charge same amount for other extra 5
Months!

Yes another $ 1.120 EXTRAAAA! I call them and after calling
Every day for 3 Weeks!

They block your number, when you call on a private number they answer, when you ask what these charges are for they said they will look into it and never get back, I have since cancelled my credit card.

The website I receievd was of very poor standards, had my friend looked into and said it was a template off themeforest.net that they paid $49 for, this is sad when they mentioned that they custom design their websites, big scam there, they say they have an office in Melbourne but when you physically go there it does not exist.

I advise everyone to stay well away from Logoinn as they are nothing but bad news, I have also found out that the below positive reviews are fake by running them from Google, so do not trust.

Such an amazing service and work they do for my business. Really appreciate your work & support. You guys sincere with your job and did my work best. I had brilliant experience to work with you guys.
Thanks Team LOGOINN

If you're looking to start a website with minimum funds and need a high quality website I recommend you to go for logoinn. They have sales and support team available 24x7. They listen to each and every detail and act accordingly. What Impressed me is that they do not just start making changes as per the client instructions. What they do is they listen to you and provide you suggestions accordingly since they have industry design experts so they'll send you references for each page, they'll suggest you which functionality should be added. And most of all they are not greedy. I mean I know If i would have got the same website from any other company they would have charged me at least 2x higher than logoinn.

Very bad experience probably the worst company I ever had to hire to design a logo for me. Bad quality of work, unskilled and non talented designers without any creativity and motivation to deliver results. They also ignore your notes/briefs. You ask them what you want done with instructions, sketches and examples and they do something completely different to what you ask them to do which doesn't take more than 5 minutes to do. They didn't put any time and effort on your project. The results are disappointing. It is a total waste of money and time. They offer cheap packages but also deliver cheap quality of work at the same time. At the end your job is incomplete. To add insult to the injury, when I requested my final files, they asked me if I wanted to pay extra to keep the files from being shared with other projects they have. Really? Lessons learned. I paid this company to design my logo and then I had to pay again another company to redesign my logo from scratch thanks to the these guys failure to deliver work as promised. I don't recommend this company. Never again.

Warning they make rubbish logos and sites if you post negative reviews they threaten you to post your details on line. Very nasty company stay away people

I wish I could give 0 stars for this company. I paid them to make my website about two years and it took... more than 2 months for them to adjust everything and fix all of their errors. And when I say errors I mean simple spelling mistakes and minor mistakes on their behalf. I am very detailed when giving my requirements and still this group was not able to get everything done. Two years later, about 5 months ago, I needed additional pages down on my website and they charged me about $300 (including content). I spent another month and a half emailing back and forth for them to adjust their mistakes. I returned to this company because customer service is very kind but I should have ran somewhere else. There was a point that I had to yell and raise my voice at them because they blamed their mistakes on me. Unbelievable. I wrote a bad review and they contacted me to erase the review. They asked if they fixed all of their mistakes, if I could take the review down. So I accepted even though it was the littlest mistakes. They took a week just to adjust the font size of the content... I am now writing this review again because I went with another company and they completely transformed my website. This company is disgusting and refused to refund me. They said they were not able to refund me because all of the work they had done. THEY HAD DONE THE WORST OF THE WORST JOB IN THE WORLD AND REFUSED TO REFUND ME. Worst experience.
Edit

I wrote a bad review on not getting my money back but they have since refunded me with apology. Thank you.