• LolliCouture

LolliCouture

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Overview

LolliCouture has a rating of 3.0 stars from 2,774 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LolliCouture most frequently mention good quality, timely manner, and fast delivery. LolliCouture ranks 38th among Women's Clothing sites.

  • Service
    122
  • Value
    106
  • Shipping
    136
  • Returns
    57
  • Quality
    104
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How would you rate LolliCouture?
Top Positive Review

“Fringe Mocassin boots”

Alessia S.
12/21/15

I was really impressed with the quality of these shoes and how comfortable they are! I wore them to work all day yesterday and didn't receive any blisters or scraps. I would definitely buy from you guys again. Thanks so much!

Top Critical Review

“Never ordering from this site again”

Unknown u.
12/22/15

I ordered stuff for my girlfriend that she wanted off this they took forever then I got only half the items and out of those items so far nothing is what it looked like in the pictures horrible customer service too

Reviews (2,774)

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Reviews that mention popular keywords

customer service (344) confirmation email (41) store credit (29) order number (27) bathing suit (117) shopping experience (25)
Thumbnail of user alessias
California
1 review
0 helpful votes
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December 21st, 2015
Verified purchase

I was really impressed with the quality of these shoes and how comfortable they are! I wore them to work all day yesterday and didn't receive any blisters or scraps. I would definitely buy from you guys again. Thanks so much!

Thumbnail of user joanney2
Florida
1 review
2 helpful votes
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November 13th, 2015
Verified purchase

I won't call it a scam because I did receive PORTION of my order. Ordered 3 items only received 2. Email numerous times but no response. Forget about calling the customer service. You will be on hold for an hr and still no one picks up. Read other reviews before putting up with ordering from them.

Thumbnail of user tianab1
Hawaii
1 review
0 helpful votes
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November 19th, 2015
Verified purchase

Customer service does not care and won't get back to you. Ordered my item over a week ago and it's still "processing." YEAH, it hasn't even shipped yet. Very unprofessional. Never ever again. Don't waste your time

Thumbnail of user shonb2
Virginia
1 review
0 helpful votes
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June 17th, 2016
Verified purchase

Customer service is so poor and the business is fraudulent. Took my money never delivered sent a fact tracking that says it has no record of an item. Dos nothing to rectify so dispute was made via PayPal

Thumbnail of user denissef
New York
1 review
0 helpful votes
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September 6th, 2015
Verified purchase

Still waiting on the things I ordered for an over seas trip. Everyone tells me a different story as to when my items will be shipped. Buyer beware, only purchase from this store if you don't mind waiting a while for your stuff.

Thumbnail of user deborahe17
Maryland
2 reviews
3 helpful votes
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August 17th, 2016

Horrible scammers! In process of trying to get money back... complete rip-off, took money, never sent anything... blew me off when I tried to contact them, fake contact number and no tracking #... they just kept saying they were waiting for the shipping department to notify them... yeah right, whatever! Thankfully, paid with PayPal, filed a dispute... we'll see what happens!

Thumbnail of user armandov6
Washington
1 review
1 helpful vote
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June 18th, 2016
Verified purchase

Very disappointed in how long my items have took to even make out of processing. I've ordered my items over 6 business days ago and still haven't received a tracking email. And the worse thing is, is that I'm located less than 5 miles from your location.

Thumbnail of user unknownu6
New Jersey
1 review
0 helpful votes
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December 22nd, 2015

I ordered stuff for my girlfriend that she wanted off this they took forever then I got only half the items and out of those items so far nothing is what it looked like in the pictures horrible customer service too

Thumbnail of user colleend12
Pennsylvania
1 review
0 helpful votes
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August 10th, 2015
Verified purchase

I purchased a size small bathing suit from LolliCouture and the bottoms were around the size of an extra large. I still really liked the top, which somehow fit despite me being a DD cup, but as soon as I went to wear it out I realized the clasps in the back didn't stay together.

LolliCouture must not want to stay in business because this bathing suit was the cheapest thing I've ever had the misfortune of buying. What makes matters worse is they won't let you return bathing suits without getting hit with a 50% restocking fee. Combine that with the cost of shipping and it's not even worth returning. This was a major waste of money and I will absolutely never shop here again.

Thumbnail of user ellent8
New York
1 review
0 helpful votes
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October 23rd, 2015
Verified purchase

Did not receive bill of lading in package. One item missing and booties were damaged. Other articles okay. Tried calling for three days. Emailed and no response. Am thinking about arguing my payment with my credit card company. Am disappointed the site looked so quirky and fun for my daughter. Will let you know what happens

Thumbnail of user marshag5
New Mexico
1 review
0 helpful votes
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July 12th, 2015
Verified purchase

Ordered several pair, two were too small. Odd, one of them was just a different color and size 9. It was smaller than the other in an 8-1/2.

To their credit, they are letting me return the little ones for the right ones.

Marsha G.

Thumbnail of user asiaj2
Washington
1 review
0 helpful votes
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April 14th, 2016
Verified purchase

Very poor experience with this company as first & LAST purchase. Bait and switch on shipping cost. Employees very rude & unhelpful. Lie and say items were shipped 2 hours after I purchased could not provide evidence and would not allow me to cancel due to their misrepresentation. Also would not refund shipping cost. Not happy at all,"manager sounds about 15 years old, doesn't answer question and just repeats talking points over and over and over. Terrible, never been treating so poorly and manipulated. They don't know what customer service is and because of that I will no longer be one of yours.

Thumbnail of user tonik7
Florida
1 review
0 helpful votes
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December 10th, 2014

HORRIBLE experience. Their clothing is so defective and runs extremely small. Asian sizes, but they refuse to admit it or refund. This is the worst business ever! Trust me, do not order from them. You will be wasting your hard earned money. The worst EVER!

Thumbnail of user merandal
Ohio
1 review
0 helpful votes
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February 26th, 2016
Verified purchase

Experience was horrible. Will not recommend to anyone. Ordered 2 bathing suits both sizes xxl. I wear a size xl but wanted to make sure they fit. They are way too small, can't even get them over my hips. And the company won't exchange them. Your clothing should be true to size.

Thumbnail of user crystalb19
New York
1 review
0 helpful votes
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May 31st, 2015
Verified purchase

I appreciated cheap clothing-- but my main concern was whether these clothes are shipped from china taking 3 weeks-- or united states--- when i saw the high shipping rates even for standard shipping--- i made this first and last purchase---too many other clothing choices with better faster shipping

Thumbnail of user lat259
Tennessee
1 review
0 helpful votes
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October 16th, 2015
Verified purchase

After ordering, the next day I received a phone call to verify that there was no fraud being used. I appreciate the extra security. Reasonable prices though everything I want in my size is usually sold out.

Service
Value
Shipping
Thumbnail of user sarahc152
New York
1 review
0 helpful votes
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January 15th, 2016
Verified purchase

I purchased a pair of boots a couple weeks ago via PayPal. They took my money out, but I have not received a package, nor a confirmation email with a tracking number. These things would be very helpful & reassuring when waiting for something to come that you've already paid for.

Thumbnail of user kaleighg1
Texas
1 review
0 helpful votes
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December 20th, 2015
Verified purchase

I've been wanting a pair of moccasin boots for over 2 years but all the other sites were too far out of my budget. Thanks to this site I was able to get my boots at an awesome price and I love them! Thank you so much!

Thumbnail of user nicolew43
Hawaii
1 review
0 helpful votes
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September 3rd, 2015
Verified purchase

Well my overall exp ordering from this site was ok... and only that. I received a damaged dress which I was told I can have replaced or refunded, but have yet to get any instructions on how to do so. One item never came which to my understanding was a back order and will be to me within 7-10 days. Customer service reps were nice enough over the phone. I just wish I got what I ordered in one piece. I'll probably wait a while before I order from them again though.

Thumbnail of user anthonyg33
New York
5 reviews
4 helpful votes
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March 15th, 2016
Verified purchase

This site was sent to me via email. My girlfriend tells me I do an awesome job when it comes to buying her shoes. So went on there and boom... tons of stuff that she likes on here! It was a breeze to navigate through. And the prices are awesome. Fellas, you won't lose ur man card. Go for it. She'll love ya. You'll be da man for her

Thumbnail of user happyd6
Maryland
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

This site is amazing! So many shoes to select from. I was looking for sandals, cute ones lol. Bought two and I love them. They are so comfortable. Just came today earlier than what the 1st expected delivery time said. If I could give one suggestion, it would be to find away to lower the shipping cost. It was almost as much as my shoes. Other then that, love the site!

Thumbnail of user mariea33
District of Columbia
1 review
0 helpful votes
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January 1st, 2016
Verified purchase

I love the shoes selections that you have. They are gorgeous and price is fair. I think we can work on the cost of shipping only. Other than that, I had a great experience. But I'm still waiting for my shoes. I was hoping to get them before the new year. Keeping my fingers crossed.

Thumbnail of user williama78
Alaska
1 review
0 helpful votes
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January 17th, 2016
Verified purchase

I found the web sight very easy to work with. It was a nice shopping experience and products were well identified and displayed. Overall, I'd easily recommend this sight to anyone in the future. The check-out process is done easily and efficiently with several options. I appreciated having PayPal at my disposal as it's efficient and provides good security for purchases.

Thumbnail of user deniced1
Iowa
1 review
0 helpful votes
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January 4th, 2016
Verified purchase

I am truly 100% thrilled with my experience using LolliCouture. I found a pair of boots that every other market was charging $80+ for the exact same boot... and trust me I'd been looking for this style for last 2 years but refused to pay that much. LolliCouture gave me more than a Merry Christmas with a personal gift for myself

Thumbnail of user lejeandam
Washington
1 review
0 helpful votes
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October 12th, 2015
Verified purchase

This is the first review for anything I've ever bought! U was just pleasantly surprised at how awesome this site was. I was hesitant to buy because everything was so cheap, but I bought a pair of $40 shoes. I received them in exactly 7 days and when I entered my card info wrong I was able to speak with someone in customer service and they quickly resolved the matter! Oh btw, my shoes are phenomenal!

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From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...

Company Representative

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Jackie K.

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