LolliCouture

I placed my order on 4/3 and received no confirmation. On 4/9 I called and the line was busy for hours and then I finally talked to someone who told me my order was a special order that had not been received in their warehouse. She predicted another week for shipment... waiting two weeks for a shirt? I won't shop here again...

My bathing suit came very quickly and I loved the fit! I got a lot of compliments and it looked exactly like the picture. This site has very fashionable things for very reasonable prices. Will shop again!

The prices are decent after the coupon, however shipping is ridiculously too expensive! Especially when I bought enough to qualify free shipping and none of the customer service phone numbers work! What the HELL is that about?

Initially ordered the boots and paid additional $24 for 2 day shipping. Boots did not arrive until almost 4 days later, and absolutely do not fit true to size. I am still trying to get ahold of someone to get an "RAN" number so I can get a return. Apparently if you use a 50% off or more coupon code you can only get store credit as well... waiting on someone to reach out to me about how to return.

Ordered a dress and a pair of heels in April. I waited about a month before I was sent an email that it was shipped and this was after calling the customer service line. Kept checking the tracking information for about two more months while the location of said package did not move, as in tacking showed it remained in the same location for two months. Called backed customer service to find out what's going on. War not given any useful information. It is now October and needless to say I'm still hoping that by some miracle my package will still show up but that's pointless. So it's back to ordering from amiclubwear they ship in less than two weeks. And if I had waited about a month until they had the same exact items on their site I wouldn't have lost $55

One of Hip metal straps disattached or broke loose at first fitting.
Received a call a few days later after I placed my online order for verification of my shipping address.
Tried to process or file a refund and it did not recognized the order Id.
I won't ever purchase from this online store again

Had trouble with 3 other sites trying to purchase boots I'm my size and style, I searched 13 diff sites and ordered from 3 diff one buying boots that were not first choice, and each order there was a problem, either too small or to wide or wrong color, all the other sites didn't even have my size, till LolliCouture... Perfect in every way. Thank you Lolli

This company messed up our order and then refused to fix it. Impossible to get ahold of. In three weeks of trying to resolve our issue they reluctantly agreed to swap our item for the correct one, provided we act in good faith and return their item in first class packaging first. Im sorry but I will not pay for your mistakes. Terrible business, worse customer service.

My item was supposed to ship within 3-4 days but took 10, then took even longer to get to me. Therefore, I didn't have my item for the intended event. When I tried contacting the company, the gentleman would not give me a straight answer about my item, stating "he didn't know." I am very dissatisfied, and will not order from this company again.

This company has done nothing but steal my money. Never sent me my order, said they would refund my money. That was a couple months ago and all they do is come up with excuses as to why they can't. Look into their company on BBB the have a F rating

This was my first time ordering from this site (recommended by a friend) and the quality of the clothing was extremely poor. The dresses I ordered were see through, as the fabric was ridiculously thin so I cannot even wear them. In addition, the pattern on 1 dress in particular was so distorted, it looks as though the dress is damaged. Needless to say, this was a horrible first experience.

Stay away from this company. I paid for two day shipping and shipping took 4 days (not counting weekend). Then when product arrived, shoes where marked on and dirty. Shoe box was damaged but shipping box was fine. They are so not legit. I emailed them and they tried to get me to open a claim with USPS... UH WHY? Don't do business with them... I will also be reporting to BBB.

Love these sandals. Great price for cute shoes. The only reason I minused the 5th star is because shipping goes by weight & is expensive. I dont agree w that part but they arrived on time in abt a week. I would order again but im not willing to pay shipping charges in those amounts. Its like paying for another pair of shoes that you dont get. If you dont mind that then its a good place to shop.

I paid a $20 for 2 day shipping and when i requested more information about where my tracking number (3 days later) is the woman on the other end told me they take FOUR DAYS to process and then ship. That's absurd. I said can you help me out and let me know the status of my order, she flat out said NO and hung up on me. $20 for an item to take over a week to show up is absolute robbery.

I ordered two bikinis for my wife 0n 12/15 for Christmas. They did not ship until 12/23 and will get here the earliest on 12/26. I checked on 12/16 to see when the items might arrive. When they told me how late they would arrive I asked to cancel, but they refused referencing their shipment policy. I contacted them twice more in an attempt to cancel, but they refused again. This was totally useless as a Christmas gift. Terrible customer service.

I was a little hesitant to order from this site because the reviews weren't great. However, I noticed the shoe reviews were all pretty positive. So I ordered 3 pairs of sandals. They took about 2 weeks to get here and I love them! The quality is good and sizing is accurate. Definitely will be ordering more!

I ordered my shoes 3 weeks ago they're still not here I send an email because my dress fitting is today at 4 p.m. and they said that my order was still processing which is usually longer than normal and they cancelled my order they're supposed to be refunding my money but now I have no shoes to wear for my wedding dress fitting today very very upset would never order from them again

I had to call to receive refund back on my card after purchase, was never notified of this refund by email or phone. It was simply hand written on the order forms with shoes. Then almost two weeks later the money was still not refunded when I called it was then notified you must call them to receive refund which only post on Mondays? Asked about a free shipping vouchers of some kind for the poor service with the order and was told no. No supervisors. Great shoes and great quality items just poor notification and service.

I bought 3 bathing suits all the same size only 1 fit properly, one was way too small and one was too big and one fit OK. I wanted to return at least the 2 for sure and they said no returns. I have never ordered clothing online and not been able to return them (aside from clearance products), seriously? We are buying clothes online, we haven't tried them on yet! As I said they were all the same sizes but seemed like I was sent anything from XXS to M. I have 3 bathing suits that I have to send to Goodwill. I just threw 60 bucks away to find out this company is ripoff and sends out china manufactured, inconsistent sized, clothing.

I ordered two products from this company and they did not even notified me if the shipment had left or when it will reach me, I had to email them in order to find out what was going on. I honestly don't know if u will order from this company again, their customer service is not up to par.

I ordered a swim suit based on the size chart, and it did not fit. When I called to exchange it, I had horrible customer service, was told I could not be helped, and when I asked to talk to a manager, I never got a return call. I'm highly dissatisfied with this company and will NOT be a returning customer! I loved the suit, but I need it to fit, and I am shocked by the horrendous lack of concern to satisfy their customers. No, thank you!

I ordered some boots for my wife from the site and after a week without shipping info I contacted them and was informed the boots were sold out in that color they offered another color or refund I said refund and haven't heard anything back with no refund yet

It appears that my order was lost or misplaced by FedEx and I can't get anyone to answer the phone or respond to my many emails. I was on hold for over 30 minutes on 3 separate occasions. I can only listen to the same 3-4 songs over and over again so many times before I loose my patience. This has been a horrible experience and I will never order from this company again! I just want to talk to somebody at Pacsun to straighten this out!