LolliCouture

Bought two size small bathing suits for me and my friend, my friend of which is usually an extra small and both were way too small! I'm so upset as I was really excited about them and can't exchange them.

The items where ordered to be shipped next day air but arrived 6 days later and when they arrived only 4 of the 8 items ordered were shipped with an invoice stating 3 of the items are back ordered and I would be refunded for the other item. I have yet to receive any correspondence about when the other 3 items will be shipped.

There should not be a reorder option on your previous order if it's not going to cancel said order and replace it with the new order. Very upset about that, not sure if I will be using the site again.

This company strives to take your money and give you poor quality items, rude customer service and refuse to correct any issues with orders.
Oh yea... And they blatantly lie to you, then admit it bcz they could care less about your experience or satisfaction.

I ordered 6 shirts, and the 4 "cold shoulder" shirts I ordered in XL all fit beautifully, and I am very satisfied with them and will wear them often this summer. I also ordered 2 lace shirts, also in XL, and can barely get them over my head. No way I'll be able to wear them. Pretty, but unwearable. I know Asian sizes run quite a bit smaller than US sizing, but I always go by the measurements on any given site. Very puzzled by this. Would cost more to return the ill-fitting shirts than to keep them...

Dear SiteJabber,

We cannot even fathom why you guys have stooped so low as to represent this company as such.

Lolicouture, we know you're reading this so here's yet another opportunity for me to say go $#*! yourselves!

I have not been sent any correspondence on my order. I paid through PayPal and tried to search the he order to see the status and nothing is coming up that I have even ordered anything from the site. It's been 13 days since I placed my order and the shipping policy says 5-7 days for shipping. After today I will be filing a dispute with PayPal to get a refund.

Customer service is un professional
The shoes come from other Countries
And aren't sized correctly. Should let
Their customers know about their shoes
That run to small to help customer buy
Correct size. Charge to much for shipping.

My experience has been terrible. I ordered one time didn't receive an email confirmation, so I ordered again thinking I did something wrong. I got the same reply as the first time. I haven't received anything at all. I really like the clothes I see online but this is terrible!

I ordered a dress on March 13th and I still don't have my item. They don't answer emails or phone calls. I dedicated an hour and a half to calling them and they would hang up on me every 10 minutes of holding so I kept calling back. I am opening a dispute with PayPal for the charge because they never sent me what I paid for and won't communicate with me about it.

I ordered a pair of black over the knee boots from here and I am extremely pleased! I did read all of the negative reviews prior to ordering the boots which made me very hesitant to buy from lollicouture but I took a chance and couldn't be happier with the product. The boots were exactly what I was expecting, size was correct, and they got here just three days after I made the purchase. Plus you can't beat the price!

They said I had to call in or else they would report my order as a fraudulent transaction, then they would report it to "authorities", which I never had happen before when I tried to call the phone is always busy, it took hours to literally to get through. The boots and clothes I order are bad quality, it took a month and a bit to arrive. I'll cut my losses and never order from them again. First and only time. Sticking with yes style do not but from them!

I read some of the reviews and you all must be on the wrong site. I have been ordering clothes and shoes from this online boutique for 3 years and have never had a problem. Even the one time I ordered something and paid for it and the company informed me that they were out of that particular item. They refunded me my money asap! I love this boutique and their customer service. I don't know what site yall been on.

I never got my order from them. They gave me a USPS Tracking number that doesn't work. When I contacted their client services I was told "at their end the package left" inefficient client services. I don't know if I'll even get my money back. I'll definitely never order from them again.

You had a great sale, but then to charge that much for shipping is highway robbery. I almost cancelled the order before I placed it. But I really wanted the boots I ordered. I probably wont order again. Unless you have a free shipping event, with no exclusions(because you have a lot of those)..

I placed an order for 3 items but only received 2 items. I've still been charged for the three items. No explanation as of yet or refund. As for the received items, I love them. They are great. I just wish I had the third item or some info on if they're even coming.

I liked the idea of the bathing suit. I bought a size large because I'm heavy chested and have a curvy bottom. The white top was see through with 2 very round "nipple covers" inside the fabric. The suit was alright but I think even the size large is better suited for a small chested less curvy woman.

The prices were nice, the company is in la, and it was shipped relatively quickly. But I wore the bathing suit I ordered literally once (which fit beautifully) and while taking it off the zipper broke and it ripped in half. I am not happy that I spent money to wear a cute bathing suit once.

If someone is going to order something that could take two weeks or longer, I. E swimsuits, it would be great if you would mention before the purchase that it will take longer depending on your vendors. Now im going to be getting two bathing suits I needed the week that im gone and need them

I was very pleased with my purchases from LolliCouture. The clothing items I bought were even better than what I thought and imagined them to be. They were the exact as the pictures and descriptions. They fit me perfectly and I can't wait to purchase more from LolliCouture! I have already been bragging about this clothing website to my friends and family!

Well now I know never to buy from this site again! Customer service was very unhelpful I spoke to 3 different reps via phone all three said they would get in contact with me same Business day and not one of them called! Wouldn't recommend or purchase from lolli couture again!

I placed my order via Paypal and noticed that I had not received my tracking number (as of today it is 13 days since I ordered). I called a few days ago and I was on hold so long until the phone disconnected. I called back again and the same thing happened. I decided to send an email but I never got a reply. I called a few days later and held for a while but not as long as before so I got a rep.

The rep didn't know why my order was not sent so she said she would contact Shipping. She came back and said Shipping was not answering but said that it would go out today. I didn't believe her because she didn't sound assured herself. I asked about my tracking number and she said I would receive it within 24 hrs. Of course I have not received it and it is well over 24 hours.

So I will be contacting Paypal to dispute this.

I paid for standard shipping and Lollicouture didn't actually process my order and shipment for almost 2 weeks! Per my tracking it going to take one and half week to arrive. This kind of shipping fee should have been free if it's going to take one month to to process and ship. Not impress at all.