LolliCouture

The processing took a long time and also the mailing process. We're both located in the US so I think those two processes need to be improved. And not sure if I like what I ordered last week because it hasn't arrived.

Amazon accepts returned bathing suits, so I'm not sure how the "health code" restricts you from doing so. I ordered a large and it doesn't fit because its obviously from China.

And the same bathing suit is available on Ebay for MUCH cheaper, with free shipping

Shame on you. I feel ripped off.

I sent an email about the awful service I received. I was contacted about my order number but nothing more. My shipping fee still has not been returned after paying for two day shipping and receiving my items 6 days later. I was hung up on and treated very rude from a supervisor. I'm so glad I was selected for a survey. I would never shop here again your company is awful.

Products are stylish and not very expensive, but if you have a problem and need customer service, don't hold your breath. One order for my wife arrived with two holes in the seams around the neck and when I finally got someone to answer the customer service line, they told me I had to take photos of the holes and e-mail them to their customer service department. Then then finally sent me a return merchandise request and credited the account about two weeks later.

Be very careful that you check their shipping costs twice before clicking to finalize your order. Twice now, I have clicked and requested normal delivery and when I reviewed my order, the 2-day shipping for $26.32 was highlighted. I called customer service and stayed on the line on hold for 32 minutes before I gave up. I sent a request for stopping the order by e-mail and have not heard back from them.

Once again, products are cheap, but nice. The customer service is beyond terrible.

Terrible service! Sizes were all different when I contacted them about it all I got were cold and unyielding comments. I never got the "free shipping" offer because of a small print bull$#*! of you can't use an offer code and you can't have so many clearance items. Seams a bit shady to me. I'm sure it cost me a lot to mail back and return plus I saw that they may have a restocking fee. Total rip off! I will never shop there again!

Sizing on the website was not accurate. Purchased 2 skirts that were different sizes and the larger skirt was an XL but it was smaller than the size shirt I bought. Very unhappy with my first purchase

I placed my order on 2/23/16 and never received a tracking number for my products. I finally called the company on 2/29/16 and was told they were just waiting on FedEx to pick up the package. As soon as I got off the phone I received and email that the shipping label was created. It is now 3/3/16 and nothing has changed with my order. I am going out of town next week and ordered the clothes specifically for my trip. I am very disappointed with the time it is taking me to receive my items.

Items never came... my items were on back order but no one ever told me this. Part of my order was shipped and the other portion never came. I made multiple calls to customer service, waited for hours to speak with someone and when I finally did they were rude. I had ordered from this company before and never had any problems, but after this time I will never recommend a friend or order again. I was very disappointed and have still not received all of my merchandise purchased from this company. Be very careful.

I ordered some items about a week ago and paid for the express shipping which was expensive for my order still not to have been shipped and arrived yet I cannot get through to anyone and have been trying for 3 days, please don't waste your time or money on this place.

I ordered a pair of gold platform gladiator 6 in open toed heels but the part where the toes are open are just too wide bc your foot slides all the way through the shoe... I spent more money on soles to keep you from sliding through heels and that didn't work. The guy that sold me the soles said it's definitely the shoes, their made way too wide for any ladies foot. They had to be a recall from a store!... long story short, waste of money!

My experience thus far was a very good one all of the shoes fit. I have not warn them out as of yet. The only problem I did not receive my free gift, the lip gloss.
Other than that everything went well.
Thanks,
-Dee :)

I ordered 3 bathing suits on May 12 and never got any confirmation email or shipment info sent to my email. I have no idea of anything about my order. I am just hoping they make it here in time for my vacation in June.

I can't really describe my experience because I ordered a few days ago & still haven't got my confirmation email, so not sure if I'm even going to get my order. When and if I do then I'll subscribe again :)

I purchased a large order earlier this year and never received the goods. I was told I had store credit. When contacting your customer service no one helped me resolve this situation. I will not be ordering from your site again.

They look very long to send my shipping information but after it was sent the clothes came not too long after. I got 2 size small pants and surprisingly both were too big so I don't know how their clothes run.

Ordering and receiving goods from LolliCouture was a breeze! No complaints there! However, once I got my 2 jackets the fit was not as expected. Their size Large runs small. I usually buy size Medium at regular department stores and decided to go up a size since I was ordering offline. Needless to say I am unable to wear the jackets but my niece will find them of good use - hopefully!

My first purchase with LolliCouture went well and shipping was fast!

As for the boots I ordered. The boots were a little too narrow around the ball of my foot causing some discomfort. The boot was a size 6 but felt like a size 5. I usually get size 5.5 but 6 will fit okay with a gel insole. I would have ordered a 6.5 if I knew they were a size 6 (small make). Hope they'll stretch out over time. Love these boots!

I hope LolliCouture provides more details about their items in the future to avoid this type of issue.

Processing took three days but my item shipped in two days and I signed up for regular shipping, so I was pleased overall. The item was just as described good fit. I'm happy about that because I was told to be wary of purchasing from this site, but my experience is good. Will purchase again.

I ordered shoes from the website and the shipping is outrageous one pair of shoes were not carefully inspected and they need to upgrade their website with your email address so u can know where your merchandise has shipped and when to expect it but other than that I may order from this site again

After all the bad reviews I read about this site, I quite feel some relief. My experience was quite good; Good communication with the customer service... each time I called somebody was available to provide me with information, All my emails where answered. The tracking number they gave me was a good one, I could track my package every single day until it reached my door. My order was complete with the exact sizes. As for the quality not too much complaints after all you get what you paid for. The last star I removed was because of shipping cost... according to me they are too high for items that are shipped inside USA. Thanks LolliCouture, will definitely order again, hoping I will be as lucky the next time.

Im a first time customer ordered a pair of tall brown fringed sandals never received confirmation but u did take the money out of my account haven't received sandals, but did receive a survey from your company really would like to give a great review but I have nothing to go on also on your site it gives a number to call but its not in service... help me please with my order!

Was dismayed to see a note in my package that not everything had shipped and that i will be refunded for one of my items. I would have preferred to get an email about it and i still haven't been refunded after a few weeks. The shoes themselves were a little better looking than i expected for the price. Perfectly happy with them.

I ordered my item on 3/13, needing it no later than 3/23. It was supposed to arrive by 3/21. It is 3/21 and I still have not received a confirmation email regarding my order, although they did charge my PayPal account, and collected their money. I have been on hold for over 40 minutes now waiting to speak to a customer service agent. This is absolutely ludicrous. Never order from them. They are a scam. I plan on suing.