LolliCouture

Bought a pair of boots in a color I needed. Never used LolliCouture before. When the boots arrived, the only thing useful was the box! The boots were not the size I ordered, even though the box was marked the correct size and the boot would only fit the foot and leg of a child. What a rip off! Called the company 3 times during business hrs. Only to get a machine saying they were closed. I don't have time to play chase the "yes pink" operators. Then the return policy was a joke too! A lot of "IF" you spent 12.99 or under, you are "NOT" permitted to return the item, along with "restock fees" IF you qualify? They messed up, not me, yet I'm put out? Total rip off. Won't use or recommend to anyone.

I ordered from this website Feb 28th 2016. One item. No details or email whatsoever about my order. I have emailed them twice and zero response. Highly doubt I'll ever receive the item. Extremely disappointed!

Fast delivery, most boots fit good. Shearling pair slightly too wide. But other 3 pairs were super cute & I think worth the $. I had to pay for shipping, but when averaging each shoes, still a low price. Would definitely shop w them again.

Horrible experience! I've never been so pissed off! I bought 2 boots and heels for my mom as a late Christmas gift on December 26. I checked my order status, says it's on hold. I'm like ok wth. So I emailed them and 3 days later they finally contacted me and told me to call their customer service. Tell me why EVERYTIME I called them their line was busy. Makes no damn sense. And after sending them about 15 emails complaining, all of a sudden my order is being reported fraudulent purchase! Are you kidding me?! I wasted my time trying to verify my order! One thing I hate is when people mess with my money! Idk what to do now and I don't think they will ever refund me. Never shopping on this site again and my mom will never get her boots and heel she really wanted. This website needs to shut down!

I paid $49.00 for two day shipping but didn't get item until nine business days passed. I had to call and ask where my order was before they even bothered to ship it. So, it was very late delivery and no refund for paying extra for two day shipment. Then item arrives looking used with missing piece of two piece costume. Again, no customer service satisfaction. Plus, returns rule was sent with costume... Can't return open package but I didn't know the problems until after I opened it. Wanted 30% restocking fee! As if my overpayment of shipping wasn't enough. Also had service rep lie about when order was shipped or shipping or whatever he could say to make me hang up.

I shop online all the time and this is the worst company I ever encountered. If zero stars were possible, that would be my rating. Sleazy and greedy should be company name.

Found out that, they have "special order" items and even if it says they are in stick you have to wait 3 to 4 business days extra... I tried to cancel order by phone but agent wouldn't let me... never ordering from them ever again!

They are slow to respond to customer service emails. I am not used to working with a company that takes several days to respond. Normally I get a response in 24-48 hours max from other companies. Perhaps they need to hire some more people to keep up with emails. Additionally, their return policy is horrible. Please make sure you read it before making a purchase. If I had I would not have purchased from this company. If you use the 50-55% discount codes that are blatantly promoted on their website (and who wouldn't) then you can only get store credit for a return or exchange. Its a trap really in my opinion the way they are going about it. As far as product goes, I've been happy with some purchases and unhappy with others, so about average.

Worst customer service ever. Takes forever to ship your items, If they are out of the item u purchased u don't get an email, you get a package with a "refund" handwritten in red. But still have to pay for shipping. Awful awful I give them NEGATIVE 5 stars. Stay far awway

Saw this beautiful tie-dyed skirt, purchased it, was delivered within four days and it's great. Fabric is beautiful, fits perfectly. I will definitely be ordering from lollocouture again. YAY! Great. Thanks guys.

My bestie loved her Drake Ugly Sweater. She was thoroughly impressed with the product. Though, for first time users, it be helpful to know how long each shipping would take. I had to search the site for that information.

I ordered 5 things. White boots wierd looking, and not comfy, sweater I ordered is junk, only partially sewn together, basically everything that had the lollicouture label was junk. May never wear any of this and cannot return out either. Customer service sucks too

Worst service I've ever gotten. Always back ordered. Expensive shipping and takes forever to come. Customer service never knows what's going on and gives conflicting information. I asked to speak to a supervisor for clearer info and they said they don't have them and hung up. Nice clothes but not worth the hassle. Shouldn't even be in business.

The bathing suits looked very cute online, but when i recieved then i discovered they are about 2 or 3 sizes too small. So I had no choice but to exchange, but unfortunately your company does not allow returns for swimwear. Thus, the customer can lose a lot of money because of this. When I discovered my swim suits were too small, I called several times and was placed on hold for least 20 minutes each time. I also sent several emails but got 3 to 4 days delayed response. So I lost about 90 dollars and got no respect or help in return. When someone actually did respond to me through email, their response was very short and unapologetic. Very bad for business.

This place has very rude customer service... their free shipping is rarely ever free... Even if you buy full priced items as they state, there is always some kind of catch... if you buy a swim suit expect your item to take probably an extra week to get to you... When I wasn't given an invoice to know where the rest of items were I called in and was on hold for an hour then the representative hung up on me, emailed their support about it and it was never addressed, sizes never fit right. Just all wrong

I absolutely love my shoes. I received them within a week. The only thing is that I didn't receive an email confirmation for my payment. This left me feeling a little uneasy. But after calling and speaking to a representative, she confirmed that they received my order. I received the shoes sooner than she said! Great service I will definitely shop Lollicouture again!

The fringe boots I ordered were very true to the photo online... so cute, good quality. I'm a size 8 and they are probably too tight to wear all night. But I really do love them... I was debating an exchange but want to wear them to a party in two weeks and didn't want to risk it... Maybe purchase 1/2 size up?

Giving three stars because it's so many rules and regulations when comes to getting free shipping ( even if you have well over enough money for free shipping; u can't have clearance items, discounts over 50% etc.) and to just pay for shipping is way more expensive than usual... There is no point in providing discounts if this is the case smh... shipping came pretty face and I was pleased but I won't be shopping here again. Too much of a hassle and not worth my time

Website is put together somewhat well. However when using google autofill that i have for my shipping info the business somehow managed to miss my apartment # on the address and reprint the physical location again. This in turn forced USPS to ship it back to the provider. They should really use a better shipping method or offer alternatives than USPS

I ordered 15 pairs of shoes and 2 I can't fit... Lollicouture if spelled right and don't really care. Anyway... Ordered my size at that and this company wouldn't exchange... Get this because of the dollar amount for their shoe sold to me was not a true 6... I'm super upset...

I found three pairs of boots on this website for under $40.00 which was quite a deal! The total price, including shipping was about $60.00. You can't buy one pair of boots at the mall for that price! I was so excited and decided to order the boots. I received my boots within a week and they look and feel great. I am so happy I found this website and will definitely do business with them in the future.

These are cheap knock offs of beach bunny... None of the bikinis fit properly and look like there going to fall apart after one day of wearing them your better off going to Joyce Leslie or rainbow shop clearance rack then purchasing one of these baiting suits! Customer service is awful they will not exchange or refund your money or even give you an innconvience discount save yourself time and energy and don't buy these!

I ordered a pair of brown thigh high boots and I love them! The website was super effective and they delivered in such a fast amount of time. Only complaint is the boots are lighter than the picture on the website but they're still cute as ever and super comfy! I will definitely order more from the site. The boots also fit true to size.

The shoes don't even come packaged separately, just thrown in one box to ship. The shoes are not fit to size, they're better sized for small footed people. They are made in China and are better suited for their size feet. A size 10 in these very cheaply made shoes is probably the equivalent of an American size 8. Never buying from this company again!