LolliCouture

I used the sites size charge and ordered a bathing suit accordingly. When I received it I would have been lucky if I could have put it on one leg. I ended up having to buy another bathing suit in a rush for vacation because it had taken so long to receive the item initially. I would not recommend them.

I spent well over an hour total in 3 separate phone calls trying to get telephone support. I was in a que that never did get answered. I found that very frustrating as we were working on a deadline and needed the product. I was sent a coupon for computer issues, but then found I couldn't use it since it was a closeout item. (and note, the coupon said nothing about not being valid on closeout items). I'm anxious for my order to get here.

Placed a order in October 13th still waiting on a confirmation to ship. Spoke to someone who said it will be sent out last week still no update. Tried calling again and was on hold for about 15 mins. Still no word but hoping to receive my items

I placed my order on 3/16 and as of 3/24 it still says processing. I emailed customer service 2 days ago asking when it would ship and got no response. I wish it stated it would take 7 or more days to process an order on an item that was in stock. My credit card was charged immediately so I assumed it was shipped.

I purchased a clueless costume 3 weeks ago and have not received a tracking number or when the item will be shipped. I have contacted them several times and they just send a generic email and tell me to log onto my account to see the status. When l log onto my account it says l have not ordered any items. Im now disputing through paypal to get my money back. I wish l had read the reviews here before l threw away AUD $80.

I liked all the shoes I got. But didn't get one pair and they say they were shipped but on the paper it said refund. Can't seem to find that. Also the discount doesn't come out to be exactly 50% and that is just on the reg items. ( knowing sale items don't count)

Hi,
Usually, I purchase swimsuits from Macy's and other well known department stores. Didn't know what to expect when placing my order but the swimsuits were sexy and fit well. Very satisfied with the swim wear, exactly what you see on the website is what you receive. I'll refer the website to others.

Customer support responded after a couple of emails, I am still confused with everything. I was told that my order would ship out on Wednesday. Which was yesterday, but it still has not shipped. Not sure if I should cancel my order or not... Because it is not making any kind of progress.

I have not received my whole order yet, so I can't make a valid review. I ordered 2 swimsuits and received one last week. And the next to the other suit on the memo, someone wrote in backorder... despite being in Stock on the website. No estimated arrival time listed. Hopefully it will arrive soon. It's been approximately a week.

I purchased some items from this website on January 6,2016, it is now February 19th, 2016 and I still have not received my purchases as yet. They said it should only take up to 25 business days. Well, it's well over 25 business days and no purchase. Needless to say I will not be purchasing from them again. Very disappointed.

I've ordered my merchandise 2 weeks ago and still haven't received it... I've called. Left VMs. And emailed... my items were on hold. It took almost a week for someone to respond... Said it was shipping... Still nothing... No tracking number... NOTHING! Today made 3weeks... Waiting to call them now! Surprised I was sent something to review?!

I ordered these as a gift for my granddaughter. (She picked them out). I was pleasantly surprised that they looked even better than the picture. They look much more expensive than they actually were. They were true to size and fit perfectly. She loves them!

Ordered 3 pairs of shoes only received 2. No reason as to why until I call 2 days later. I find out my shoes are on backorder. Then they tell me they have no intentions of restocking that particular shoe. So I tell them they owe me shipping and handling fees considering the shipping is based on the weight of the box and I payed for 3 boxes. The customer services reps were very rude and gave smart remarks the entire conversation. They basically gave me the run around until I just gave up. I will NEVER ORDER from here again.

I thought the site was set up great, real professional. My problem was there is no size chart, you cant order different sizes for top and bottoms, when I did order I received no confirmation email and no email that my order had been shipped. I like the reassurance that I'm receiving the product I ordered and not to be left in limbo of weather I had been ripped off or not. I did receive my order eventually, it fit okay, (could of been better with a size chart) and was very cute.

My product never came a I contacted them to tell them and was told to fell out a form and get in contact with the local authority when we all know mail is always lost. I will never purchase from them again.

I ordered a white dress and I got it within a week and it's perfect. So I went on and ordered lots of other things from shoes to bathing suits. I received the shoes which were nothing like the picture. I received some other outfits as well but did NOT receive my bathing suit nor a $30 shirt. They sent a paper with my package saying it was a backorder and would be shipped within 7-10 days. Well it's been over 10 days and I'm highly upset. I also tried calling and none of the numbers are in service so I don't know if this is a legit, unprofessional company or a legit scam. Very disappointed

I placed an order on April 24th. I received no shipment email and it is now May 4th. The phone lines are never available and it takes them several days to email me back just to say we will now process the order. My advice do not order from here if you do hope you do not expect to have your product by the date they estimate it to be there. More than disappointed.

I received partial shipment (as a surprise) (on the invoice and fedex emails I received it stated the full order was being shipped and charged!) and have not yet heard back from customer service after I already called and spoke to a rude representative once. They charged me the full amount with no partial refund!

My order didn't ship or deliver for a few weeks and when I finally got in contact with customer service, after several failed attempts, they said they couldn't find my shipment and it was too late to cancel my order.

I am normally between a size extra small and medium for bathing suits depending on the company. I ordered a small in the plain, all black, one piece bathing suit. When it came in the mail I tried it on, and couldn't even get it fully onto my body. It's like it's sized for a child, SO tiny.
The product page said the model was wearing a size small and there is no way that is accurate if it was the same product.
Won't be ordering another one, as I don't want to keep wasting my money on things that don't fit.

Over the knee boots are tough to get a good fit with. In my experience they are always too big through the calf and thigh. Sadly these boots are a similar fit. They aren't stiff enough to stay up, so the material bags and the boots start to fall down. I love the platform part at the bottom... I just need a custom made shaft for the rest of the boot! The company was very easy to work with and order from, however. Great service and fast delivery.

I ordered a costume accessory and paid for 2 day business shipping. I did not receive the item until 10 days later. I contacted customer service to return the item since it did not arrive as paid for. They advised that costumes are non returnable. I advised how it did not arrive on time and got no where. Then I requested a refund on my shipping since it did not arrive as paid for. I was told that there was a code on the item that states it would be an additional 3-4 days. A code! Do not shop here as they have non customer friendly policies and no care about customer retention!

I didn't get a tracking number, and after reaching out they replied and said I would get one within 12 hours. It never came, however my order came 2 days later. All in all the experience was ok because I eventually got my order, but obviously I wanted to track it to find out when it would be arriving.