LolliCouture

Not only did shipping cost a fortune, but my purchase took 9 days to get to me, and after trying to reach customer service to see what was going on with my order, there was no response from them. Love the products but very dissatisfied with the shipping process and the lack of customer service.

I ordered 3 swim suits from this company and paid extra for expedited shipping do to a vacation I had coming up. I have no idea if I liked the swimsuits or not I have never received them, which means I did not get them in time for my vacation, and did not get a CENT of my money refunded. I will never use this company again! Not to mention who knows what they did with my money or my swim suits

I had a lot of trouble looking at the six chart when ordering. I noticed that I ordered the wrong size so made sure I called to change it. After taking time and waiting on the phone for a while I finally got through to someone. She was very patient with me and helped me change my size to a medium when I originally ordered a small. I asked her is I would receive a new invoice with the change I the size and she said no but that the change would be written on my packaging slip. After waiting g about a week my top came in. It was still a small and it did not have anything written on the packaging slip. So after waiting time on the phone I still have to wring size for my top even after j was told it would change.

Scam website. Send you things that look completely different than were pictured online. They make you "request" for returns only to make you wait a month for an email refusing the return, stating that they were "clearance" when they were regularly priced items on which a coupon code was used (NOT the same thing as clearance). Save your money, time, and stress... SHOP ELSEWHERE!

I ordered a black tunic dress, thigh heel boots, and ankle heel boots last Wednesday. I received them on this Thursday (8 days). Quality is amazing, prices were amazing, and customer service, again, was amazing! I have had many online shopping scares but this was a success and they have found a loyal happy customer in me!

Do not order from them! This company charges low prices for cheap goods from China, immediately charges you, then makes it not only impractical but IMPOSSIBLE to get a refund or return. The "customer service" is a joke. It's a SCAM! Stay away!

This is my first time ordering but my boyfriend has sent me items from here as well. Ordering was very easy and I had no problems with anything while ordering. Receiving the order was a success as well both times I received my orders. U receive a tracking number that help you track your package and the tracking number was received the day after the order cause I ordered later that evening. The merchandise is exactly what it show and I will recommend others and I will definitely order again. Thank you for a great experience!

Absolutely LOVE what I bought and the price was awesome! Both of my orders came earlier than expected which was also great. I will be doing alot more shopping here with all of the cute products and great prices they offer. (:

Where in the heck are my boots? I ordered these 2 weeks ago and they still aren't here. I could of just went into the store to get my boots the same day. I don't think I'll be ordering online ever again.

I ordered a dress on May 31 it is June 13th and the order status still shows processing. You wait on the phone forever before a representative takes your call. Not a good place to shop if you need your item ASAP.

My order has been processing since January 5, today is the 13th and it's still processing. I was expecting to have my item before I go on vacation and by the looks of it I won't. Not a happy customer at all.

Ordered an item online and did not receive my tracking number so I called and was informed that it takes almost a week to place the order and then another week to receive it from the manufacturer and then it will ship and she told me I ordered a specialty item which the website clearly did not say that. Still no item or tracking number and it's been almost the full two weeks

Everything advertised looks so nice. When I received my order, the material was cheap, it looked like it wasn't even new material. And I saw marker lines on the tips of the shoes from where they tried to outline something. If your looking for quality, forget this site. I would never buy here again if I was looking for something I planned on wearing.

It is ridiculously hard to contact the company via phone and they don't respond to emails. Their service is poor and they blamed me as a customer for their mistake but later investigated and issued me a refund. I don't think I will do business with them again.

Great and quick service. I live far on the east coast and got my dress in just a few days! The dress is so cute, size is true to size expectations. This order was my 1st purchase... the 1st of many as I intend on shopping here regularly!

Swimsuit was so cute. Ordered a large, as I wear a size 8-10. Couldn't even get it over both knees and as I pulled it up all I heard was seams ripping. Needless to say I wasted $40. If you wear a size 4... a large is for you! Requested an RPM number as stated I needed to in order to return... received zero response. Too late to return now and I'm just out money. Won't be back.

I ordered products that were poorly made or not even wearable. When requesting a return i was denied even after sending photos of the poor quality they came in. After several emails somebody finally said to file for another return. I received NO confirmation the return was approved. I had to request if it went through and if i could receive a document. The rep just gave me a return number and where to ship it. I was upset to even have to pay for the return. Once the product was returned the company refused credit because of the quality it was in. This company has left me in tears refusing to pay me back for anything on only offering 50% off in store credit for just one of the items. The customer rep told me to call in and they gave me a wrong number to call. WHen i looked up the number myself the guy was no help he couldnt offer any support.

I don't normally order online because of my fear of not getting exactly what I ordered. But when I received my order, I opened the box and found that my boots look better than the picture! They had furry lining, the heel is perfect and they are comfortable! The only flaw is the delivery person left them on the porch. I'm glad nobody took them. I am pleased with my order and will order again!

This company is horrible! I paid to have an item shipped over night. I got a call the following day that I would not be receiving my order, so they were asked to kindly cancel the order, in which they responded to me that was not possible. I have yet to receive the boots, which I ordered over a week ago, and paid the additional fee to have them shipped overnight, NOR, have they credited my card back!

I placed an order with your website and it took a few days for the order to be sent out, but once it was sent the order came really quickly. Some of the colors were slightly different than were shown online, but they were very beautiful. The material of the shirts were soft and slightly clingy so they stayed in place (just the way I like them). Also, the prices were great! Thank you! Marie Sadusky (Joe's wife)

Do NOT order from this company, this company should be OUT of business, I will be reporting to the better business bureau. The clothing is cheap and falls apart. They ship you merchandise that is damaged and when you decide to return they wont refund you, and on top of that want you to pay a 50 percent stocking fee! After waiting hours to finally reach a representative, they are completely rude

I read the the return policy and reviews about the item prior to purchase. Reviews stated that the swim suit ran a size small so I ordered the next size up. When it finally showed up it is about 3 sizes to small! I can't even tell if they sent me the proper size swim suit because the tag in some sort of Asian symbols and it is a no return item, so I basically threw away about 40.00.

I am very pleased with my resent purchase. The products are top notch and shipping was very fast. Overall price compared with similar products at other stores was incomparable. Thank you very much and I look forward to future purchases.