LolliCouture

I ordered two bathing suits a size larger than I usually get just to make sure they would fit. I went to try them on and they wouldn't even go up my leg- I'm 5'7 and weigh 135 lbs. I contacted "support" multiple times explaining I'd like a refund bring that these don't fit, they replied by saying no they were unable to accept the items back. I then asked if they could take money off the cover up, which is currently still on back order, and the best they could do is give me expedited shipping once they send it out. Worst company, I will never order from them again. You do get what you pay for with Lolli Couture.

A reputable source that has worked for this company in the past told me that they mislead their customers on purpose. IF an item is damaged, doesn't fit etc etc. YOU WILL NOT RECEIVE A REFUND! No matter what they tell you. You will be lucky if you even get your package.
They write fake reviews on this site and other sites as well so their ratings aren't horrible. Please believe the negative reviews. These people are not trustworthy. Save your money. Its been 2 months and I am still fighting for a refund. I am also considering taking it to another step to expose them. If anyone has had a terrible experience with them or they feel like they have been scammed, please contact me. I will do whatever it takes to put pressure on them.

I bought 2 bathing suits from their website. After I bought them I realized they take a few extra days for shipping (3-4) which I was unaware of until I realized I didn't get a email giving me my shipping information so I had to go under their policies to find it. I wish they made it more aware when buying bathing suits. After the 4 days, I emailed them saying I still haven't received an email saying it shipped and they answered immediately. They said it was just shipped and then I finally got the shipping number and could track it and it took 2 days, which was perfect. The bathing suits were ok quality but sizes are a little off. I got Smalls, and the one bathing suit fit and the other one didn't at all.

Hello,
Purchased 3 pairs of shoes. They look a bit too cheap but thats not my biggest issue just yet. I buy inexpensive shoes that dont have this issueThe shoes have a very bad chemical smell. I honestly got a head ache from opening the boxes.

The site said i could use a promocode less than 30% and on lass than 5 pairs of clearance shoes. I couldnt get the price to reflect this in my cart so I emailed them and they did not honor the site even though I pointed it out. I could never get through on the phone neither.

I'll see how the shoes work out but for now I am not happy with their site, service and product presentation(in regards to smell and pictures being of better quality than actual product). Please feel free to contact me if you would like to rectify this situation.

I ordered offline at least once a week and I have never dealt with a company like this in my life. They constantly lied and and their shipments take almost 10 days to arrive. Will never deal with or recommend this company!

Their site says the item will ship same or next day. Over 3 weeks later and my order is still not fulfilled! If something is on backorder their site should tell you that before you order it. I ordered 2 items. I received my first item 3 weeks after ordered. Their was a note in my package that said if all of my items were not included to "please be patient." Seriously? 3 weeks is plenty patient!

W/ all the negative reviews I doubted ordering from the site however I was pleased. The items came as pictured & fit well. Even w/ the storm my order was received within 2 weeks w/ tracking info to help ease my wondering.

Horrible, going on the 3rd week and Packsge still has not been shipped. I never received a confirmation number with my order number either. Whenever I called about Package either it would be busy or no one would answer. Highly disappointed

Placed an order on June 5th, didn't receive an email confirmation. Logged in to my account and there wasnt an oder for me. Called customer service, was kept on hold for 22 minutes. The rep wasn't empathetic for waiting so long. Kept blaming me for entering my email incorrectly, which wasn't true. I have previous and post order emails from this website. Will never use this site EVER!. Too bad cause I have a teenager that l9ves your shoes... P, S,. Your s/h rates are extremely high..

I didn't like that I was supposed to get a certain percentage off my order plus free shipping and ended up paying for it anyway along with the fact it was expensive & took awhile. The items were worth it but one item had to be refunded since it wasn't in stock 7-10days later

I ordered 2 pairs of boots and was skeptical on how they would actually look since they were so cheap... However, I received them in less than 2 weeks and they are perfect for what I wanted them for! The shipping ended up costing more than the boots themselves.

PLEASE don't order anything from this place. I should have listened to the bad reviews I had read about it. I waited one month for my stuff to get in. When I received them they were not to size! So I called them and asked if I could return or exchange and they said yes. They said I would receive store credit. When I called to ask for my store credit they said they were going to give me $17, when I originally had spent $69! They have horrible customer service!

I ordered my swimsuit over 3 weeks ago, in hopes to receive it in time for my vacation tomorrow. Unfortunately, my swimsuit just SHIPPED yesterday. I thought three weeks to a month would be enough time for my swimsuit to ship and arrive. I was never informed that the order was possibly back ordered or limited quantity, so I'm not so sure why it took 3+ weeks to simply ship my order. Guess I should have splurged the ridiculous $60 on 2 day shipping. Long story short, I'll be sticking to Amazon from here on out!

They never notified me of when my package was shipping. I contacted them and they provided me with a quick reply. Every dress I order was a L or XL based on measurements. I had my sister try on one of the large dresses (she's a size 2) and barely fit her. Not to mention, the quality is extremely poor. One dress (which standing at 5'7, I'd have to wear as a shirt) was in my keep pile until I noticed the seams didn't meet and there was a lot of sewing machine errors and double stitches all along the seams. Cheap and poorly constructed. Super inconsistent sizing also. I'll add back a star because of the shoes. They have cheap shoes and you know the size you ordered will actually fit. Will not order again. Let's see how the return process goes. I should also mention that 3 items were backordered and they never notified me. When I received the 2nd shipment 2 weeks later, it was missing an item and noted "refund" on the packing slip.

There are a bunch of cute designs and the site was rather easy to navigate. I would have preferred more color choices for some of the designs but not much to do there. Overall, awesome site and great deals!

Ordered 4 dresses but ordered my true size(M) cuz the model looked a lil thick. One dress fits me like a glove but ok, I'll keep it, my mistake. Another dress that was to be my New Years Eve dress had 2 holes in it and another striped hooded dress arrived with 3 obvious stains on the front. Yuck! Mad cuz I touched it. 4th dress was not as described. Requested a RMA number to return defective items over a week ago but no response. Won't order from them again although I order 2 pair of boots from this site a year ago and it was a satisfying experience.

I agree with several of the other reviews here. Do not buy anything from this company! I ordered several items from them. When the package arrived, two items were missing and there was no packing slip. I emailed the company at which time they told me that one item was discontinued and one item was damaged. They would not have told me that information if I had not emailed them. Three weeks later, I still have not received a refund for the missing items, and continue to get the run around from them.

I called the next day to cancel my order. After waiting on the phone for a customer service representative to pick up after a 10 minute wait my first attempt and a 15 minute wait the second time, I was not only informed by the rep that it was to too late but VERY rudely spoken to. The first person I spoke with acted as if me asking why the shipping rates weren't free and jumped up with each item added to my cart acted as if me asking was a huge inconvenience to her when her job is to explain that to me. The poor customer service and overdue shipping time caused me to not only refuse to place any future orders, but highly recommend that anyone I know do the same. Horrible experience!

Fast and easy ordering! Fast shipping. Everything i ordered was better than i expected and for the price! I've been ordering from this site for a long time and i have never had an issue. All shoes always fit. I will continue to order again and again! You have a customer for life!

Ordering process was quick and easy however date on expected delivery provided by tracking was and is not accurate. Was stated Jan 16"for delivery, it is now the 21st and product has yet to be delivered

Never received a confirmation email when i placed my order. Been over a week and still haven't received my order even though i paid for rush delivery. Emailed customer service and have not heard anything back!

I placed my order on Oct 6th for a sweater for a Halloween costume. The website says orders are shipped within a business day. Today is Oct 16th and my order still hasn't shipped. Customer service said the sweater was coming from somewhere else resulting in a delay. If I had known that upfront, I would not have placed an order. The best part is speaking with customer service today and getting attitude for wanting to cancel.

I got my shoes within a week and a half, only because the weather was bad up in the northern states and causing a delay in the mail being able to run certain days. And my shoes are perfectly fine, I may would order a half size up but there was no problem at all!