• LoveWeddingBands

LoveWeddingBands

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Overview

LoveWeddingBands has a rating of 4.5 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LoveWeddingBands most frequently mention customer service. LoveWeddingBands ranks 26th among Engagement Rings sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Quality
    4
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How would you rate LoveWeddingBands?
Top Positive Review

“INCREDIBLE”

David S.
1/23/19

Nine years ago we bought wedding bands and a couple months ago I lost mine. There isn't another company out there that can match the quality and price so I ordered another one just like it. They made the new ring and shipped it to me but two days after it came my wife found the old one in yard badly damaged and bent almost an eighth of an inch out of round. Because it's actually two rings together fixing it was a complicated and difficult process but they were able to do it. See the before and after pics. They just charged me $50 labor and shipping and refunded the balance for the new ring. Hopefully I will never buy another wedding ring but I can certainly encourage others to choose them.

Top Critical Review

“Affordable, but the pros end there”

chris c.
6/16/10

Affordable, but the pros end there. My engraving was terribly wrong, so I sent it back to get it fixed. It was also a little tight, so I asked for it to be made larger. I got it back at the same size (which is actually much smaller than real ring sizes-at least half a size off). I sent it back again, but they lied about the size and tried to make me pay for it. These guys just want to suck you dry and have terrible quality assurance. You would probably save time and money at an actual jeweler.

Reviews (31)

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customer service (8) ring (26)
Thumbnail of user davids2091
1 review
10 helpful votes
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January 23rd, 2019

Nine years ago we bought wedding bands and a couple months ago I lost mine. There isn't another company out there that can match the quality and price so I ordered another one just like it. They made the new ring and shipped it to me but two days after it came my wife found the old one in yard badly damaged and bent almost an eighth of an inch out of round. Because it's actually two rings together fixing it was a complicated and difficult process but they were able to do it. See the before and after pics. They just charged me $50 labor and shipping and refunded the balance for the new ring. Hopefully I will never buy another wedding ring but I can certainly encourage others to choose them.

Thumbnail of user ayus13
2 reviews
0 helpful votes
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August 16th, 2015

My wedding ring is a perfect fit and absolutely gorgeous! We are thrilled with our experience at LoveWeddingBands. Their customer service is exceptional. They were very helpful in assisting us and answered all of my questions.The ring is exactly what I wanted. They were very reasonably priced as well. We spent a lot of time looking elsewhere before we discovered LoveWeddingBands and were pleased that we could find the design and quality we were after in our price range. The ring was shipped quickly and arrived on time. Excellent quality and beautiful craftsmanship. I highly recommend them!

Thumbnail of user austinp35
1 review
6 helpful votes
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February 11th, 2019

I lost my original custom wedding band from 12 years ago. LOVE expertly crafted a replacement in a week. They have an endless selection and wonderful service. They kept in touch with me throuought the entire process which was most appreciated during this emotional crisis. I LOVE their work and customer service.
Austin Prendergast, Newport RI

Thumbnail of user robertb228
1 review
10 helpful votes
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October 10th, 2015

Their service (customer service, return for resize, questions, etc.) was amazing according to my fiancee who ordered both my engagement ring and the matching wedding band from them. I love my ring! It's beautiful, high quality and well constructed. My fiancee dealt with probably 6 people and they were all very responsive. He also liked that the rings were in his price range. Thank you LoveWeddingBands for your help with making that special day even more special with such a perfect ring!

Tip for consumers:
Excellent!

Service
Value
Shipping
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Quality
Thumbnail of user alisas12
1 review
9 helpful votes
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July 23rd, 2017

We love our custom designed and inscribed his and her rings. They were expedited and we got them in time for our ceremony even though we waited a bit long to order. This was a very positive wedding ring buying experience, and we would recommend them and will do business with them again for other jewelry.

Thumbnail of user jacquis4
1 review
1 helpful vote
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February 16th, 2015

I received the wedding band I ordered online (it is beautiful!) but discovered when it was delivered that the engraving had been forgotten. I contacted customer service and they resolved the problem immediately. I was provided with shipping details and postage within an hour of my call. I returned the ring and have since received it back and it is perfect. It is difficult to find such excellent customer service today which is not only professional but friendly and efficient. I take my hat off to you and will not hesitate to recommend your business to friends and acquaintances.
Please pass on my gratitude to all concerned.
Kind regards
Jacqui Scarth

Thumbnail of user ashleys96
1 review
0 helpful votes
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August 16th, 2015

Great experience dealing with the fine people at loveweddingbands. They are very quick to respond, and went above and beyond to make sure I got the ring on time. I can't thank them enough for a great experience, I would definitely buy from them again!

Thumbnail of user lisam120
2 reviews
11 helpful votes
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August 20th, 2015

The company is fabulous! They are so helpful, go the extra mile to fulfill personalized requirements and are kind and informative. Beautiful rings, very impressed, my husband and I are so satisfied and the engraving is perfect, not sloppy or illegible. Will def buy from this website in the future.

Thumbnail of user valeriew52
1 review
9 helpful votes
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July 21st, 2017

My fiance purchased my ring from Loveweddingbands after a friend of our purchased one there for his fiance. I could not be happier with the ring my fiance choose for me. It is absolutely gorgeous. We needed the ring in 4 days, my fiance called to see if it could arrive before on time. They were able to expedite and the ring came on time. Overall a great experience.

Thumbnail of user eugeniam8
1 review
11 helpful votes
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July 3rd, 2018

This company went beyond their call to satisfy me with the most beautiful wedding bands ever. I was so hesitant to choose an online service but Im so happy I chose them. The rings are beautiful the quality is exceptional and the customer service is professional and patient. I would recommend them for all jewelry. I will never use anyone else. THANK YOU loves weddingbands for making my wedding so special

Thumbnail of user chrisc14
1 review
16 helpful votes
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June 16th, 2010

Affordable, but the pros end there. My engraving was terribly wrong, so I sent it back to get it fixed. It was also a little tight, so I asked for it to be made larger. I got it back at the same size (which is actually much smaller than real ring sizes-at least half a size off). I sent it back again, but they lied about the size and tried to make me pay for it. These guys just want to suck you dry and have terrible quality assurance. You would probably save time and money at an actual jeweler.

Thumbnail of user hanst11
1 review
1 helpful vote
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November 30th, 2017

We are from Germany and found our favourite rings on LoveWeddingBands website. We are relieved and happy to say that we got our rings as ordered in excellent quality. Form Order to arrival it took 2 weeks. Thank you very much.

Thumbnail of user jayea
1 review
1 helpful vote
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December 23rd, 2015

I received my ring as a Christmas gift and I absolutely love it! When we ordered the ring, there were no delays. However, we did not get a tracking number, but we knew it would be about 10 days before we would receive the ring. The ring was as described and a perfect fit. I would be willing to do business again with this company.

Thumbnail of user loveweddingband0
1 review
0 helpful votes
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April 29th, 2023

His and Hers Wedding Bands to Celebrate Your Love
It's almost time for your wedding! We can already hear the bells ringing, signaling that it's time to pick the perfect band to complement your engagement ring. You've booked the venue, the food, the music, the photographer, the gown, and the suit – all that is left is to choose your wedding rings.

What else can be better than flaunting matching wedding band sets to declare your eternal love? At Love Wedding Bands, we have an exclusive collection of wedding ring sets for him and her that would represent your everlasting devotion to one another. You can find a diverse range of styles at our store so that you can pick the best one for your special day.

Thumbnail of user nicoled73
2 reviews
9 helpful votes
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June 16th, 2017

I ordered a ring from Loveweddingbands and I love it. It was easy to check out and customize my product. The customer service was incredibly supportive, and I definitely received the help I needed from them in order to make the perfect ring. The ring fits as described and it is exactly what I was hoping for. They were very helpful customizing the wedding band I wanted in a custom width. I am very thankful they were able to accommodate everything I wanted and would definitely recommend this to others. This company is a hidden gem and has really stepped up the playing field.

Thumbnail of user nancyj36
3 reviews
43 helpful votes
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September 8th, 2015

I couldn't decide which ring I wanted the most! Their selection is so awesome. But I am very happy with the one that I picked out. My husband was grateful for the good price and ease of ordering and the service was personal. I wanted to deal with a company to whom I wasn't just another customer, and that's what I got.

Thumbnail of user seanm2
1 review
4 helpful votes
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September 14th, 2010

I ordered my wedding band from this website. The band in the picture was a great design, very cool and very original. The band that showed up in my mailbox looked nothing like the band that I received, it looked like an 8 year old with a dremel carved a pattern into my ring. This was a $2300 platinum ring, and it looks like a $50 ring.

I am going to attempt to return it, I will follow up with my results.

Thumbnail of user christopherh2
1 review
10 helpful votes
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March 2nd, 2011

Everything looks like a bargin until you have to pay for it, so check the price twice to see if it goes up or down even if it has been mispriced as they say, after all that contact them just to make sure, but most of all after all that be prepared to be disappointed

Thumbnail of user erdema3
Erdem A. – LoveWeddingBands Rep

There was mispriced item on our website and Mr. Christopher bought the item for $1 and when we cancel the order he got pissed off, we offered discount from the original price but we wants get free things

Thumbnail of user joyj9
1 review
8 helpful votes
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October 17th, 2013

AWFUL! Stay away! I was sent the wrong ring size and a diamond in the band was actually cracked and several stones were missing prongs. Spoke to someone from the company who was EXTREMELY rude and told me I asked for the wrong size and I cracked the stone even though I am not even married yet and have never even worn the ring. I am filing a BBB complaint. You get what you pay for and these people are very rude and nasty on top of it.

Thumbnail of user erdema3
Erdem A. – LoveWeddingBands Rep

Joy, called us 6 months after her purchase, for full refund and claiming that we send her a wrong size ring. We offered her a resizing but she claims that we also send her ring with cracked diamonds. It was obvious she used third party to resize her ring and they will damage the ring and she was trying to get a full refund after 6 months. We did receive a complaint from BBB and we did respond to her complaint then BBB resolve the issue on our favor. She was calling us names over the phone but we were still offering her to fix her ring free of charge even it wasn't our fault.

Thumbnail of user waltern16
1 review
9 helpful votes
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April 5th, 2018

I purchased a ring from loveweddingbands about a month away from my wedding. I ordered the wrong size, and sent it back for exchange, but in the rma email i typoed and gave them the wrong size to change it to. So I had to send it back a second time, and they rushed the second time. I cant believe how quick and friendly they were with getting me through my own mishap! Thanks guys!

Thumbnail of user drothyp
1 review
0 helpful votes
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July 14th, 2015

Extremely satisfied with the buying experience, selection, quality and no-hassle/haggle price. Turn-around time was great, and you should have seen the look on her face when I opened the ring box.

Thumbnail of user harperj4
4 reviews
6 helpful votes
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June 28th, 2015

This site is so much more fun than picking out a designed ring in the store. I had a hand in the design of my ring (I won't lie about that!), but my fiance and I were able to create EXACTLY what our vision was for my ring, and it is STUNNING. I went with the Halo setting, as it literally grabbed me as soon as I saw it :)

Thumbnail of user lanaeg
3 reviews
2 helpful votes
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June 6th, 2015

Love Wedding bands is great! My fiance got me the exact same ring I saw there I wanted. The Halo ring is the best in my opinion. It fits me perfectly. Thanks Love Wedding Bands

Thumbnail of user shawntaes
1 review
13 helpful votes
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June 26th, 2018

This company went above and beyond in helping us get exactly what we were looking for, including sending me pictures of actual rings that they were working on. I shopped for my fiancé's ring in more jewelry shops than I can count in 4 different states, and I found things that were nice, but mainly found jewelers who wanted to make me a custom ring ($800-$1000. 00 design charge). When I found loveweddingbands.com I was so excited they had great band designs and better yet were willing to customize the design for us by changing out the yellow gold for rose gold to match my ring at no additional charge. The kept in touch with me through the whole process before during and after the order, by phone email and the website. Once I placed the order they sent me 2 emails one saying that a person had actually read what customizations I wanted and understood them and one that came from the website with a link so I could see where the ring was throughout the entire process being made shipped and right to my door. My fiancé is very pleased with his ring, it fits perfectly and looks great. It is also 2mm thick and 7mm wide compared to the 1mm thick and 4-6mm wide that I found in most jewelry stores and cost me about a third of what I would have paid to have the ring made. I have been recommending them to everyone I know or talk to and will definitely order from this company again.

Tip for consumers:
If you have questions don't be afraid to contact them. Call and leave a message if you don't get an immediate answer they will call back (I called after hours but got a call back right away when they opened). They were also very happy to send me emails with everything spelled out in writing.

Service
Value
Shipping
Quality
Thumbnail of user alexg152
1 review
1 helpful vote
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July 15th, 2017

Excellent craftmanship! Great communication. I will recommend this business to all my friends and family.

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From the business

Online Fine Jewelry Retail- Design your own engagement rings, earrings, wedding rings in gold and platinum and we will craft it for you in New York.

Company Representative

Thumbnail of user erdema1
Erdem A.

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