Lowe's

And that is the definition of insanity; which is exactly how my husband and I are feeling right now. It all began last week when we moved into our new apartment. We purchased paint from Lowe's in Pico Rivera, CA for our living room. We did not have enough with just one can so we went back for another. We took with us the lid of the paint can which had the paint name, code, and the actual paint on it. The gentleman we flagged down was busy speaking to a female coworker and it was obvious the conversation was not work related. He told us to give him 5 mins and he would have it prepared. My husband and I continued with our shopping, returned to pick up our paint and headed home. We finished painting that night and made touch ups on the walls we had finished before. The next morning was a nightmare; our walls were all patchy! He had given us a semi-gloss finish opposed to the flat that the original paint was! All that work, all that time, gone. My husband and I took days off of work to get our home situated and turned out we got nothing done. My husband returned to Lowe's explained to the manager that we needed two cans refunded due to the touch ups we had made and now have to redo it all and He said "well didn't you check the paint before using it?" The gloss finish is not noticeable until it dries and we provided multiple ways for the employee to give us the right paint! How was the manager trying to blame us? Where is the accountability? We ended up getting a new can this time we took the correct paint can in its entirety not just the lid to alleviate any mistakes, but that did not help. We painted one wall and realized it was the wrong color it did not match the other gray we had once dried. I cried so much due to frustration, I feel defeated. Again, time, money, vacation days taken from work all lost! How is it possible that they keep getting the paint wrong when they have it right in front of them to match it or actually use the code on the lid? It's insane! I can no longer take days off from work and what was suppose to be a weekend project has now consumed us for an entire week. We have yet to complete our living room. We cannot move in our belongings since none of the painting is complete. I seriously do not understand! This is the worst painting experience of my life. My husband and I are owed money, time, and labor for the multiple trips, the multiple times we had to paint and still aren't done, and the multiple days off we had to take. Someone needs to be held accountable.

I used to go to lowes a lot - a whole lot - then they stopped using my military id and said i needed to present them with my dd214 - that document is not something that comes out of the house --- period... not only that but the people at that time were exceptionally rude -- point is my house was near complete at the time and i appreciated that i rec a discount for 80% of the build -- the rudeness stopped me cold -- there are many other places to get the same products and " now" at better prices --- I was downtown and stopped at walmart ( another co that is becoming questionable) to pick up some meds -- well i had actually stopped at lowes several weeks ago as a convenience and was told my military id was acceptable proof and rec an imediate discount ----- i thought ok this was nice - a discount and pleasent staff ----- fast forward to today, stopped in ---- issue 1) needed paint, nope didn't have the color i needed - for some farm implements -- bought a 2nd color because paint quality was more important - 2) staff spilled a can of old water - yup got me - nope did not care and helped clean up mess 3) got to check out and now my id nore my drivers lic (which both indicate mil status) were acceptable, had to go to customer service -- customer service made sure that all around us were aware i needed to go on your site and - and did so as if i was trying to scam them --- i did look at your site and it will be a cold day in hell before i will give you the info you ask for --- it is very very clear your discount has become a publicity stunt --- i will buy from other stores in the area - stores that have the product i need --- stores that have customer service and stores that do not pretend to back the vets ( and trust me many many do) even those that don't (home dep) will get my buz 1st --

I was a part time associate at a Lowe's store in Dallas from 4/2019 until 9/2023. I was abruptly fired and to date no reason has been provided by Lowe's corporate office or the store manager who terminated me as to why.

I submitted a few complaints to corporate due to the mistreatment of a manager and supervisor and the store manager Woody told me that my complaint against the supervisor had closed and the end result was termination and that was all the information he had and I needed to call corporate to get more information. I called corporate on 9/14 and the only thing the rep said was I violated a lowe's policy but there was no information regarding what policy.

I filed a discrimination charge with the EEOC due to a then store manager removing me from the schedule when I returned from medical leave because I called corporate on her for not accommodating my restrictions on my dr's note, as retaliation she removed me from the schedule for almost a month. She said she had to cut hours but she gave hours to people to work in my department who was not assigned to my department and gave me no hours. Clear retaliation.

Lowe's was sent this charge from the EEOC and a couple days later, I was terminated. Looks like another retaliation by lowe's.

Lowe's has what they call an "open door" policy but in this case it seems that my bringing issues to them that needs correcting, resulted in my termination. They also have an announcement that plays repeatedly throughout the day that says "Lowe's care about the safety of our customers and associates" but if that were true, they would put armed security in each of its stores that has high theft, aggressive customers and high risk areas. The associates are consistently verbally attacked and have their lives in danger daily and it would be nice if Lowe's would own that statement and actually show that they care about their customers and associates.

Lowe's how do you care about associates but terminate with no reason and when it looks like retaliation. Since being at this job I have endured sexual harassment, racism and other issues. All documented and sent to Lowe's but the culture of the behavior is not changing. Lowe's it is time for you to be called to the carpet regarding the behavior of some of your leaders.