Lowe's

First, they deliver on the wrong day without notifying us. Second, they only deliver the washer and not the dryer. Third, they gave our dryer to someone else. Fourth, they have no idea when they will get our dryer to the store. Lowe's just lost our business

I have made many orders with lowes. This particular order was made on amazon.com. The item had an estimated arrival date of May 1,2023. As I open tracking on May 1,2023 at 3:30 it still say Estmated Arrival Today May 1,2023. Well only problem is this item has not been shipped. I called Lowe's customer service and the associate by the name of Alexandria gave me the bare minimum of information which was everything I could see on my end. I told her that wasn't acceptable. She informed me that it was being sent by third party. I asked her to reach out to the third party to get an update. After this order this is my last time shopping with Lowe's. Even though I store customer service isn't as great I never had an issue with delivery.

I have twice ordered items online for store pickup and both times the experience was terrible. The first time I ordered a rug and when I arrived at the store no one knew where it was. I did finally receive it after about an hour of chaos and confusion. The second time I ordered an over the stove microwave. When I got the email that my "item is ready for pickup" I scheduled the installation with a handy man. When I got to the store they could not locate it and then told me they didn't even have the item in stock. I will not shop Lowe's anymore - online or in store.

How do you people stay in business!? I renewed an order with promises of expediting. Into two weeks and get a call pushed back another week? I took a whole day off from work to get this done and now it's lost. I lost money to give YOU money! These third party vendor and delivery services to make an extra buck in the name of the company is ridiculous! I'm not in the best of health these days to pick up large purchases like I use to and use this "service" as what was thought a convenience. I'm done buying from you people in this manner after this is all said and done ( If it gets done at all!) So what will you do now Lowes rep? Replay with a canned "Oh sorry yada, yada please message us with your info to help!" nonsense!? To the CEO of Lowes do us a favor and resign and let someone else run it or just close your company and let another do it.

Go to check out, only option is the self check out. Swipe everything, go to pay three times and reader won't read the chip. Clown "working" check out goes to his booth with a finger stuck. No doubt they don't need the business, or Junior would be picking up beer cans on Fairmont.

Ya, I love when you are at the cutting saw and wave them down when you want to get some wood cut down into smaller pieces. They just stare at you! Or nobody ever comes! When they see you standing there with wood on a push cart. You know that should tell them you want it cut! I mean they have been doing this for years. Even worst when they say I will be with you in a minute. Then help another customer and never come back to you! I sat there one time for 30 minutes to see what they would do. Nobody said anything to me! I waved! Five different employees seen me standing there! This is for the Loews in Gun Barrel Texas.

Lowered my credit limit from 4000 to 600 because one of my other credit cards has high usage. They also charged me late fees because their system kicked back 2 payments I made. System error she said. So now my credit score I'd reflecting bad mark because Lowes reduced my credit limit to 600 from 4000 and I have balance of 540 on Lowes card. Which 200 payment and 97 payment were kicked back. Therefore giving me a late payment and maxing me out on Lowes card. I'm not happy at all. I'll be paying this off and closing it out.