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Lowe'sReviews 1,385

1.6

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Lowe's Reviews Summary

Lowe's has a rating of 1.6 stars from 1,385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lowe's most frequently mention customer service, home depot and next day. Lowe's ranks 3204th among Home Improvement sites.

service
431
value
363
shipping
281
returns
265
quality
319

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Tennessee
4 reviews
6 helpful votes
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I use their website to put my order together then I can just go to customer service and all my items are pulled and waiting for me. Saves me a ton of time... and as they say time is money.

Date of experience: March 5, 2015
South Carolina
7 reviews
76 helpful votes
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Good selection
March 1, 2015

They have just about everything you need but it is sometimes aggravating when you need 2 screws sometimes and all they have is a pack of 10 or 20.

Date of experience: February 28, 2015
Florida
13 reviews
100 helpful votes
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Excellent Service
February 21, 2015

I ordered a microwave online. Very satisfied. No damage and free delivery.

Date of experience: February 21, 2015
New Jersey
12 reviews
30 helpful votes
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Used them to install a few doors, had to bring in a local contractor after the fact to fix everything that was done wrong by the contractor that Lowes sent out.

Date of experience: February 21, 2015
North Carolina
21 reviews
17 helpful votes
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For everyone
February 19, 2015

Lowes is very family oriented and a good place to shop for home improvement needs. Most of their staff are knowledgeable of the products that they carry and if they aren't hey will direct you to someone who is. I also like the fact that they have the build and grow projects every other weeks for kids. It teaches them how to follow instructions and build something with their own two hands that they can keep, memories like these are priceless! That's why I love Lowe, s

Date of experience: February 19, 2015
Washington
3 reviews
1 helpful vote
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This store has poor costumer service I was there looking for some one to ask a question and was no body to be found I could walk out the store with anything and nobody notice it really frustrating

Date of experience: February 15, 2015
Maine
9 reviews
4 helpful votes
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My husband is there every week just about. We have gotten carpets, and installation. Super Service from knowledgeable people. They help in many ways, and give you all the discounts to help. Great place to start a project.

Date of experience: February 13, 2015
Georgia
14 reviews
46 helpful votes
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Love my Lowe's
February 13, 2015

Love my Lowe's. It is just around the corner. They always have what I need and more. Well except curtain rods. Never enough. You never need to wait in line because they never allow more than 2 to a line. Love this store. One of my favorites.

Date of experience: February 13, 2015
Indiana
6 reviews
2 helpful votes
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:)
February 12, 2015

:)

Date of experience: February 12, 2015
Oregon
18 reviews
40 helpful votes
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Prices are silly, way over done. You would think no one there
Competively shops anywhere else. I only go for the sales items
At end of year. Their xmas prices were to laugh

Date of experience: February 10, 2015
Maryland
2 reviews
5 helpful votes
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My playpin
February 10, 2015

My playpin. Love this store, can stay in this store for hours. I'am on time out right now but I'll be going back real soon, need to remodel a bathroom. Got my gift cards for Christmas, so soon as the Spring comes in, it's on.

Date of experience: February 10, 2015
New York
100 reviews
131 helpful votes
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Had a bad experience with a salesman several years ago with a smart alecky attitude. Made me feel really stupid. It has taken 6 years, but am back to shopping at Lowes. I like the ease at finding what you want and the extremely helpful sales associates.

Date of experience: February 9, 2015
Viet Nam
10 reviews
5 helpful votes
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$#*! hole place
February 2, 2015

$#*! hole place. Fired good friend of mine, for no other reason than he was making too high a salary. Hired some guy from India to replace him at 1/3 his salary. $#*! hole place

Date of experience: February 2, 2015
Florida
7 reviews
4 helpful votes
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I usually shop at Ace or Home Depot, (because it's closer), but I know if there is something I can't find Lowe's will have it!

Date of experience: January 31, 2015
Kentucky
5 reviews
4 helpful votes
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I shop at Lowe's for almost all of my home repair or project needs. Every employee that I have encountered there are extremely friendly, helpful and knowledgable about the products that they offer. If you were to choose between Lowe's and Home Depot, I would say definately go to Lowe's. The pricing and selection cant be beat.

Date of experience: January 29, 2015
Arizona
10 reviews
10 helpful votes
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Great service most of the times and good products.

Date of experience: January 26, 2015
Ohio
22 reviews
27 helpful votes
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Should be named slows
January 23, 2015

Should be named slows. No one around to help. If anyone does arrive they cant help. They dont know the area. Not there department. Wrong answer. Paying customer direly needs assistance. What to do. Go somewhere else.

Date of experience: January 23, 2015
Indiana
6 reviews
28 helpful votes
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I have an excellent shopping experience at Lowe's, every time I make a purchase. The staff is friendly and helpful. The choice of merchandise is impressive, and so is the floor plan. I prefer Lowe's over Home Depot any time. Highly recommended.

Date of experience: January 22, 2015
Texas
10 reviews
8 helpful votes
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Have always been great to work with and when you do go in the workers know how to do the project you need to do. Never had any problems with them.

Date of experience: January 16, 2015
Kuwait
11 reviews
6 helpful votes
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I enjoy shopping at Lowe's. The customer service is great and associates come to help when you need them with very little wait. A store like this survives off of the knowledgeable associates that enjoy helping customers. If they did not know anything about home repairs or building then the store would never survive. Keep up the good work in caring for the customer!

Date of experience: January 16, 2015