• Nationwide Home Innovations Ltd

Nationwide Home Innovations Ltd

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Overview

Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.

  • Service
    13
  • Value
    13
  • Shipping
    6
  • Quality
    12

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Positive reviews (last 12 months): 96.5%
Positive
137
Neutral
1
Negative
4
37
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How would you rate Nationwide Home Innovations Ltd?
Top Positive Review

“Fabulous awning”

Minett M.
8/19/24

Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.

Top Critical Review

“I am very dissatisfied with post installation workmanship”

Dr A.
9/9/24

Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.

Reviews (490)

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home innovations (27)
Thumbnail of user minettm
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.

Service
Value
Shipping
Quality
Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for your kind words, we are thrilled that the awning has made so much more from your garden, as we can see from the photos, it looks fabulous. We love that you have already been able to share your new home improvement with friends. Don’t forget to use your recommendation vouchers/card! The Nationwide Team.

Thumbnail of user witheringtond
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Very happy. Small problem with the cable on the blind but the fitters Wayne & Antony went above and beyond to make sure it was still fitted on the day making a return visit.
This probably could have been avoided if item was checked before being sent out.
Looking forward to sitting out in all weather with my coffees and staying dry.
Would recommend looks great.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are glad to hear how our installation team went above and beyond on the installation of your veranda. Thank you for leaving a 5 star review and we hope you enjoy many days drinking your cofee under your veranda, whatever the weather! The Nationwide Team.

Thumbnail of user rhiannond23
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Great, professional service from ordering to installation. We were impressed by Nationwide Home Innovations and would recommend them. They explained the process, kept us up to date with everything that was going on, the installation was quick. We now have a beautiful awning which is certainly doing its job.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are really happy to hear everything went smoothly and you were pleased with the professional service our teams provided. Thank you for taing the time to leave us a review and recommending us. Don't forget to us your recommendation vouchers/card! The Nationwide Team.

Thumbnail of user dave.m1
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Despite issues with our wall, it sagged, which resulted in getting a stonemason in to sort it out, it added three weeks to the installation time. This meant 12 weeks from ordering to install. However, it's now up and we have spent most of that time sat under it! It's great on a summer evening with a "small one" to drink!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for sharing your positive comments on the awning we installed. It is great to hear you have been utilising the awning already. The Nationwide Team.

Thumbnail of user markb8748
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

From our initial discussion through to completion the company staff were helpful and always professional in their approach. We are very satisfied with the purchase and look forward to sunny days on the south coast now with the bonus of shelter for our grandchildren!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are appreciative of your feedback and how pleased you have been with the overall service. As a company we do pride ourselves on providing quality products. Thank you for leaving a review and here's to lots of sunny days on the south coast! The Nationwide Team.

Thumbnail of user sallyw512
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Guy and Chris who installed our external awning over our conservatory did an excellent job. They were incredibly neat and worked very quickly, finishing the job even earlier than promised. We are truly delighted with the immediate shade and cooling effects provided by the awning. Great value for money. Would highly recommend!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We would like to thank you for taking the time to leave a fabulous review on your installation. Thank you for the recommendation, dont forget to use your recommendation vouchers/card! The Nationwide Team.

Thumbnail of user donm1302
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

We are delighted that we chose Nationwide for the supply and installation of the awning. From start to finish the whole process was so easy and straightforward. It was a pleasure to deal with a company that lets the product do the sale rather than any pressure to sell. At all times we were treated as valued customers.
Choosing of the design, survey and installation were all carried out in a profession manner and on completion everything met our full expectations.
The installation team demonstrated that they were experienced and were a pleasure to deal with.
Everything was clearly explained to us the way that they worked was very efficiently and a credit to the company.
We are delighted with the product and the envy of many neighbors.
We will highly recommend Nationwide without hesitation.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is great to hear such positive feedback about your experience with Nationwide Home Innovations from start to finish. We pride ourselves on our timely communication and professionalism. Thank you for taking the time to write your review. We will be sure to inform the Installation Team about your kind comments. Thank you for the recommendation, don't forget to use your recommendation vouchers/card! The Nationwide Team.

Thumbnail of user garyt1206
1 review
1 helpful vote
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September 23rd, 2024
Verified purchase

We are very pleased with our new Tumba electric awning. Everyone concerned with our purchase such as Josh the surveyor and the office staff have ensured throughout we are happy with our purchase. Simon, Josh and Jake carried out a very high professional job installing it, and setting it into our patio, cutting and replacing the existing patio slabs expertly. They ensured everything was fitted correctly and tested it and took time to demonstrate the control and explain how to operate and maintain it. The very high quality of the product is evident and extremely sturdy, essential as we can get strong winds, and it will last for years. Nationwide are an excellent company who ensure their customers are completely satisfied from the outset.
I would not hesitate to recommend them for their outstanding product and service. Well done.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to write a wonderful review about your beautiful new Tumba. We are delighted to know your experience was easy and straightforward throughout. We will certainly pass on your praises to the team who worked on your installation. We really appreciate you recommending our company to others, don't forget to use your recommendation vouchers/card!. The Nationwide Team.

Thumbnail of user jeannettep101
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

2 men arrived on time and fitted my awing very quickly and washed my decking when job completed.
Before leaving showed me how to operate with remote control and said to call office any time if I have any problems.
Happy to recommend Nationwide Home Innovations🤗

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the positive review?! We are glad our team provided you with an efficient and helpful service, we are pleased to have delivered a lovely product for your home. Thank you for the recommendation, dont forget to use your recommendation vouchers/card! The Nationwide Team.

Thumbnail of user gailf404
1 review
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September 22nd, 2024
Verified purchase

The communication with the office and initial site visit was good, followed by a very reassuring structural survey including how and where the awning would be powered with the minimum cables etc.
The fitting date was a bit longer than the two weeks the company states but we were very happy with the result. The fitters were efficient and installed the awning quickly. They were pleasant and left everything clean and tidy.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We appreciate you taking the time to share your positive comments. We are pleased to know our installation team were professional. We hope you enjoy your new home improvement for many years to come. The Nationwide Team.

Thumbnail of user lyndak170
1 review
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September 18th, 2024
Verified purchase

Our experience has been a very positive one through the whole process of consultation, survey and installation. We are very happy with our purchase and the way the company kept us informed. In addition the follow up after installation was very welcome.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the encouraging review! We are pleased you felt we provided an excellent service in all aspects of your purchase. Thank you for sharing your experience. The Nationwide Team.

Thumbnail of user johnl7617
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Excellent service from Nationwide in relation to our awning installation. Fully informed of everything from start to finish from our initial contact and dealing with John Sharp to the fitting some weeks later by the two young lads. Everything was explained to us along the way in an easy and professional manner. All the people we dealt with were polite,easy going,informative and worked well and efficiently The site was cleaned on completion. We have been enjoying the benefits of the awning as often as possible in the recent hot weather. We would have no hesitation in recommending Nationwide services.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear the entire process has been excellent and the awning we have installed has met your expectations. We would like to thank you for taking the time to leave a 5 star review and recommending our company to others. The Nationwide Team.

Thumbnail of user mandys335
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

I am totally satisfied with the service I received from Nationwide Home Innovations from start to finish everyone were polite and very helpful.The two people who installed my awning were great and left everywhere clean and tidy and explained how my awning worked I would recommend this company to everyone.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We appreciate your positive feedback; we will certainly pass on your comments to our team who worked on your installation. We hope you enjoy your new product for many years to come! The Nationwide Team.

Thumbnail of user sharonn1228
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Our whole experience from start to finish with you was excellent and very professional. Our awning was fitted on time and was a very tidy job and we are very pleased we chose you, out of the three companies we explored. It is very rare these days that a company does what it says it will do, on time and on budget and you did, thank you!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear how impressed you have been with our performance in delivering your new awning. Thank you for sharing your experience, we will make sure everyone involved with your installation receives the recognition they deserve. The Nationwide Team.

Thumbnail of user dong683
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

From the start of the process to the end of installation NHIL provided a superb service with excellent communication throughout. Informed staff at each stage provide excellent information and are willing and able to answer any questions. The expertise of the installation team and the quality of the materials used ensured the final product looks superb, as well as being exactly as specified by me and promised by them.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the great review! We are really happy to hear everything went smoothly and you were pleased with the service our teams provided. We look forward to working with you again. The Nationwide Team.

Thumbnail of user bobb2359
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

From our initial online research through to the salesman and installers we were confident Nationwide would deliver on their promise. The quality of the awning is unparalleled so no surprise with our review. To top it all a 5yr guarantee and an interest free option why go anywhere else?

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are very thankful for your comments and grateful for the positive review. Our teams work hard to provide great customer service and provide quality products and I will ensure our teams receive this lovely feedback. We hope to work with you again. The Nationwide Team.

Thumbnail of user clairee127
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

We're thrilled with our Awning and Valance!
Excellent quality, lovely colour, it transforms our outside space!
The installation team were great, very professional and helpful, and left everything spotless!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We appreciate you taking the time to leave such a lovely review, we will certainly pass your complimentary comments to the installation team who worked on your project. The Nationwide Team.

Thumbnail of user smiths217
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Everything went smoothly from the measuring and deciding on colour to the fitting. Guy and Chris were very helpful. Nothing was too much trouble when it was installed they made sure I was happy and gave me all the information that I needed 😊

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We would like to thank you for taking the time to write a 5 star review. Your comments are very much appreciated, as a company we pride ourselves on offering quality products installed to a high standard. We are delighted you are happy with the service. The Nationwide Team.

Thumbnail of user rodt148
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

From start to finish everything went like clockwork.
All the people involved from office,sales estimator, surveyor and installation team were very good and efficient.
A job well done
Thanks

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear how impressed you have been with our performance in delivering your new awning. Thank you for sharing your experience, we will make sure everyone involved with your installation receives the recognition they deserve. The Nationwide Team.

Thumbnail of user markh6409
1 review
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October 17th, 2024
Verified purchase

I recently bought and had installed a four metre by three metre awning.

I am delighted with the product. The choice of fabric colours enabled me to choose one which complimented the colour scheme of the kitchen diner. This produced a great "flow" to what is now seasonally an outdoor "extension agrden room" - covering most of the patio.

The sales pricess was easy, advice guven was good and the fitting occured on the day promised with good, competent and pleasant fitters. The fitters explained how it all operated and I have managed to use the awning on a couple of the rare sunny days. I am now lkooking firward to next summer

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to leave this feedback! We are pleased you are delighted with your new awning and it is always lovely to hear that our teams have done a good job. We will let them know you were pleased with their service. The Nationwide Team.

Thumbnail of user joanw897
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

After requesting a brochure I made an appointment for a home design consultation. I was impressed by the depth of knowledge of Mr Terry Potter, and he was able to answer all my questions about the awning that I was considering purchasing. I felt confident that the product would be able to give me the level of shade that I needed, although Mr Potter did insist on advising me that it would not be totally shaded due to the type of installation. The awning was fitted beautifully, ahead of schedule. I am delighted with it.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear how well the process went for you and will ensure Mr Potter receives the recognition he deserves. We wish you many years of enjoyment with your new product. The Nationwide Team

Thumbnail of user raes116
1 review
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July 19th, 2024
Verified purchase

We are incredibly pleased with our lovely new veranda...we have shade, and rain cover, and a year round patio space. Great efficient installation and communication from Nationwide and whole heartedly recommend.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear how impressed you have been with our performance in delivering your new veranda. Thank you for sharing your experience, we will make sure everyone involved with your installation receives the recognition they deserve. The Nationwide Team.

Thumbnail of user kevinp2166
1 review
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August 24th, 2024
Verified purchase

Always a great service from this company.
We had our veranda fitted five years ago and are very happy with it and we recently added the glassed end panel which compliments it perfectly….

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for choosing us again to provide an additional product for your Veranda. We appreciate you taking the time to write a positive review on the purchase. The Nationwide Team.

Thumbnail of user sallyw505
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Superb couple of lads arrived promptly on the day. They were totally customer focused and nothing was too much trouble for them. The weather was inclement but they battled on and made a fab job. Everything was left clean and tidy and boards were placed over my decking to minimise risk of damage during installation.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you so much for leaving such a great review for our installation team. The teams work hard in all weathers to ensure the installations go ahead and the customers are satisfied and I know they would be very happy to receive such lovely words about their work. We hope you enjoy many years with your new product. The Nationwide Team

Thumbnail of user robertsa16
1 review
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July 11th, 2024
Verified purchase

Installation efficiently carried by polite and careful operatives.
Where necessary we were consulted for our preferences in finer details of choice.
All in all a completely satisfactory operation.
Thank you.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are very pleased to hear you received a good service from us from start to finish. Thank you for taking the time to complete a review. The Nationwide Team

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From the business

Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.

We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.

Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.

We would love to work with you on your next project however big or small.

We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.

Company Representative

Thumbnail of user ollyf
Andy P.
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4.9
490 reviews
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