The most beautiful and nice voiced Alexia sold me for being so kind and understanding, other places I talked to weren't as nice and understanding so from last year when I talked to Alexia I said i'd be back and here i'am. Again thank you.may I have a copy of the terms please for my records?
The item I ordered was back ordered despite online status indicating in stock for immediate shipment. I called customer service to request a refund. Customer service ensured that backorders for my item would be filled within 7 days. I received the ordered item approximately 9 days later.
The swivel on shoulder strap is missing a portion of the snap lock. The original discussion with Jordan Abecasis and an e-mail he sent stated I would have a three year warranty. The final receipt e-mailed to me states only a one year warranty, why? Part of the reason I went with this unit was due to the three year warranty along with other factors. Please advise me on this asap. Larry Balentine
I was talking with Gia who was very helpful. This was the third purchase that I made with LPT Medical.
I also called them if I had any problems. They were also very helpful solving my problem.
I was talking with Gia with whom I purchased 2 G4 units.
It was a pleasure doing business with her and I purchased a G 5 unit today.
Wes, was great to work with. We corresponded for a couple months via e-mail on the InoGen 3. He made sure I had all the information I needed to make a sound decision on my purchase. Thank you Cliff.
Lacey is very cordial and easy to deal with and willing to go the extra mile. I will always ask for her. You have good luck to have her as an employee.
James was very patient and helpful he also followed up with all my questions and was very prompt in calling me back. Thank you for helping me choose the best concentrator for my dad.
Quick and informative
Josh was very informative, explanatory, answered all my questions in a short time, left me with no questions on my purchase! Thanks Josh.
Kelly was wonderful and helped us through this confusing process to make sure that we were getting everything necessary for his mothers continued mobility.
Answer: I have. Warranty means you pay a large amount of money to mail the equipment to the manufacturer and wait up to 8 weeks.
LPT Medical has a rating of 4.5 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. LPT Medical ranks 13th among CPAP sites.