Pedro of Miami was a great help at LPT medical! He guided me through the process of getting my units serviced and repaired. Thanks Pedro!
I fell victim to both the buy back program and price match guarantee. I recommend to get any price quotes in writing.
So far it is really good. Thanks.
Update:
My concentrator arrived in good order and it is in working order today. The service of your company has been excellent so far. Since I bought my portable concentrator from you, I suppose we will have an ongoing relationship. The after purchase service is important to me and many companies fail to continue their good service after they have received payment. I have no reason to believe that this will be the case with LPT.
Lacey was very helpful. She was friendly, answered all my questions
And gave me all the information about the G4. She explained the 30 day trial and offered for me to call her if I have any questions when I get the machine. She advised me that someone will contact my doctor to get the prescription they need to process the order.
We appreciate Gia Mazey the sales rep for your company.
She was able to answer any of our questions and put our minds at ease as far as the quality of the machine and what advantages it would give us.
When a patient is new to the idea of portable oxygen it is helpful to glean all the information in order to make a decision.
LPT Medical has helped us do that.
Thankyou
Due to my work, I am in a different city each week. I am at my Florida address this week and will be in California next week. Please contact me at *******186 to confirm the shipping address.
Thank you,
Greg Howard
It has been a very positive experience to date. Keli was very pleasant and helpful in taking my order and answering my questions. Obviously, I know that the pricing for the inogen G5 is exceptional@ $1,895.00.
This enable my Mom to have so much more freedom of mobility! Now she can go out to eat and enjoy so much more of life left to live again!
:)
Gia was great to talk to and she gave me a great deal. I got a great deal if the unit would have worked. This unit was broke and has been lots of problems. I was not informed of the problems and I am sure that they knew this before they sent this to me. I was under the impression that a customer could not used this machine (which was true as it would not work) because it would not produce enough oxygen.
Keith is knowledgeable and efficient. He has been patient in addressing my concerns and answering my questions. I am confident that this will continue after I receive and begin using my new Inogen G4.
Answer: I have. Warranty means you pay a large amount of money to mail the equipment to the manufacturer and wait up to 8 weeks.
LPT Medical has a rating of 4.5 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. LPT Medical ranks 13th among CPAP sites.