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LuckyScent

How would you rate LuckyScent?
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Connecticut
1 review
14 helpful votes
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Fake Fake Fake
May 19, 2019

This stuff is crap. None of it is the real product, just fake rip-off. I ordered 10 samples and threw them away. 3 were supposed to be patchouli, they smelled like very heavy sandalwood. I swear one sample smelled like animal urine. Cheap imitations.

Date of experience: May 19, 2019
Mississippi
1 review
8 helpful votes
Follow Christi L.
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Luckyscent is one of the most respected niche retailers out there. I have purchased from them many times and have received literally hundreds of samples from them over the years. I find many of these reviews suspect. I have not received ONE "rancid" sample from Luckyscent EVER and someone claiming they received 30 rancid samples is just not being truthful. That's ridiculous. And they DO NOT sell fakes! Luckyscent is like the Neiman Marcus of niche perfume. It's like claiming NM sells fakes it just sounds silly. I feel like some of these reviews must be from a competitor trying to scare people away from their competition, I can't figure out any other reason for such outlandish comments. And no, I do not work for Luckyscent, I'm a long time customer. I started buying from them around 15 years ago.

As far as the samples, yes, they are dab ons, not sprays, and they are small (. 7 ml each) but this is clearly stated on the website along with photos. It's not their fault if someone doesn't read the info on their site. Also, their prices are much less than larger spray samples which is what many prefer. Some of their samples are only $4 while others charge $15 and that adds up. Luckyscent samples are for those who truly want to sample and not buy "decants".

I have had nothing but positive experiences and Franco has always been exceptional. Some people just can't be pleased.

Date of experience: April 1, 2021
New Jersey
1 review
12 helpful votes
Follow deborah b.
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Ive been using luckyscent for about 2 yrs. Because I am able to order samples first i can try out different perfume before ordering a full bottle. I have never been disappointed with my selections. Sometimes i am not so happy with the samples but thats why they provide them so you don't end up spending a lot of money on a particular perfume that may not agree with your body chemistry. I trust them to send out the real thing. BTW Amazon is the worst place to buy perfume. You never know what you are getting and most of the perfume is watered down

Date of experience: June 6, 2020
New York
3 reviews
13 helpful votes
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Made my first purchase from this company last week and was highly pleased! Shipped fast and I love that they give you several free samples that you get to choose with your order! While the samples are small, they are FREE, so how can you really complain? Will be buying from them again in the future.

Date of experience: June 20, 2019
New York
1 review
4 helpful votes
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Fake perfume
April 3, 2021

Horrible fake perfume sold here. I cannot get the disgusting smell from my nose! I order a few scents that I know how they smell and each one of them had this fake, cheap scent.

Date of experience: April 3, 2021
Bulgaria
1 review
3 helpful votes
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I paid $55 dollars for shipping on April 18,2020. After several inquiries, i have no idea where my product is. The tracking number shows as of April 2,2020, USPS has not yet received the package.

I paid FragranceX 34 leva (about $19) for shipping with DHL. Product arrived no problem.

Terrible service.

Date of experience: April 29, 2020
New York
1 review
11 helpful votes
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FAKE PERFUME!
August 17, 2018

Do NOT shop with this company. I purchased a perfume from them which ended up being fake. Called the company right away and the rep on the line told me they cannot guarantee authenticity on their items. I was sent a return label and sent the package back the next day. Over a week, and still no refund. Customer support is also not eager to solve the issue.
I have read many reviews about this company and wish I listened to the reviews. This company is a fraud!

Date of experience: August 17, 2018
franco w. LuckyScent Rep
over a year old

Hi Olga,
I'd like to comment by stating that we do not sell "fake perfume" nor is our company a "Fraud". If there is any dispute or issue you have you can direct it towards me, especially if there is any question as to authenticity. We are the authorized retailer for EVERY brand we sell.

Canada
1 review
8 helpful votes
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HORRIBLE SERVICE.
January 3, 2021

Mr. Franco, when everyone said the same thing on reviews all over the internet, then maybe it's true no? HORRIBLE SERVICE, when they don't have already open bottles of product to send the requested samples, they simply cancel the order to a perfectly good shipping address, and give some lame excuse. Unheard of, as in 45 years this hasn't happened with any other company.

Date of experience: January 3, 2021
Georgia
1 review
0 helpful votes
Follow Catherine F.
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I ordered, for twelve dollars, plus shipping four dollarsm, a sample of the Lucky Scent Gardenia Two extremely tiny samples arrived, about the width of a number two pencil, if that. Of course slightly under an inch in size. You have probably seen them in department stores where a salesperson will hand you a miniscule sample to take home and try, containing enough of a few drops to give yourself a one time application. The price to get these pathetic tiny samples (2) was truly a cheap shot for the price. The Gardenia scent was just that, the smell of a Gardenia as it would be perceived with any other Walmart or Dollar Store. Pick-up-a-bottle of gardenia scented perfume. Not remotely special or potent and just an expected floral smell. There is a no return policy on samples, so you had best be aware of that as in reading the fine print. If you buy a sample pack (not inexpensive to purchase) you will get a slightly larger number of these miniscule sample bottles. I, personally, resent this expenditure. A sample this tiny should be sent to you for free to entice you to buy. I am not impressed nor am I pleased.

Date of experience: January 6, 2022
California
1 review
3 helpful votes
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Yes, that was it! I ordered 3 samples to try them and see if I like any of them. No one ever noticed any of them when I was wearing them. It was like diluted alcohol

Date of experience: August 21, 2021

Overview

LuckyScent has a rating of 3.1 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuckyScent most frequently mention and customer service. LuckyScent ranks 18th among Perfume sites.

service
14
value
15
shipping
16
returns
10
quality
15