website thubmnail of LuckyScent

LuckyScent

How would you rate LuckyScent?
grey star
grey star
grey star
grey star
grey star
Italy
1 review
0 helpful votes
Follow Kacper M.
Unfollow Kacper M.
Send Message
Share Review
Report Review

Good service
October 27, 2021

I made a few purchases here, mostly for my girlfriend and mom. The delivery was made on time, and I also received some samples.

Date of experience: October 27, 2021
India
13 reviews
4 helpful votes
Follow Libni D.
Unfollow Libni D.
Send Message
Share Review
Report Review

Real Deal
May 12, 2021

They're the real deal. The store is lovely and their staffs are extremely knowledgeable. They are legit and great. They have fair return policy.

Date of experience: May 11, 2021
Florida
1 review
16 helpful votes
Follow Dr N.
Unfollow Dr N.
Send Message
Share Review
Report Review

Wow, the negative reviews here are utterly ridiculous! Really? Blaming the company when USPS loses your package or when you don't like the scent of the samples you ordered? I've made several orders from Lucky Scent over the past few years, and I couldn't be more pleased. They always ship same or next business day, the products are perfect, and they have excellent customer service. Of course the samples are decanted- it specifically says so on their website! Many of these niche perfumes are made in small batches, and they don't produce commercial samples to give out to customers. Yes, I haven't always liked the samples I ordered, but that's why you spend a few bucks and get samples. Sheesh, these aren't Calvin Klein or Britney Spears perfumes. Anyway, one of my packages was lost in the mail- clearly USPS's fault, by the way, as Lucky Scent always ships with a tracking number- and Lucky Scent customer service immediately replaced the package for me. I've ordered a couple full-size bottles from them as well. They are one of the best niche perfume retailers in the US, if not the best.

Date of experience: January 30, 2018
franco w. LuckyScent Rep
over a year old

Thank you for taking the time to write your review, and for your continued loyalty!

New Zealand
1 review
1 helpful vote
Follow Makayla O.
Unfollow Makayla O.
Send Message
Share Review
Report Review

Good site, good delivery
January 11, 2022

A freiend of mine made me a gift. He bought some perfums. Oh, that smell... Th edelivery was made on time, so I got it as planned on Christmas.

Date of experience: January 11, 2022
Virginia
1 review
2 helpful votes
Follow Whitney D.
Unfollow Whitney D.
Send Message
Share Review
Report Review

Don't listen to the negative reviews!
August 3, 2023

*DISCLAIMER - I am not affiliated with Luckyscent/Scent Bar in ANY way, my review is my own and I was not incentivized to post this* It frustrates me when I see things like "fake bottle because it doesn't last" because, guess what? Even houses like PDM do reformulations. Like dropping their oil content. Check the bottom of the bottles, the alcohol was increased years ago. That is not the fault of LuckyScent! Their website clearly shows everything they offer, including authenticity. Their samples are clearly pictured in dabbers, not sprayers! You get 4 to 6 free with each order. Don't complain when it's something that was there for you to know ahead of time.

I've spent a lot of money with this company and their CS has always been nothing but nice and personable and gone above and beyond for me. Alex and Andrea are just gems of people!

The fact that they offer anything on return for an open bottle is pretty much unheard of. My advice? Don't blind buy. If you tried something years ago, try it again. Also, keep in mind those testers in dept stores sit there for who knows how long who knows what batch it came from, and the bottle your getting is fresh and new. That can change the scent.

I had a bottle that came direct from Amouage that I immediately opened and sprayed and smelled almost like nothing. It was a legit bottle, obv. I let it "settle" and it's exactly what it should be. If it can happen direct from supplier it can with a vendor/retailer. You have to keep in mind the heat and travel along with everything above I just stated. Some perfumes and colognes are volatile.

And don't put them in the same catagory as Strawberry, Fragrancenet, FragranceX those are GREY MARKET dealers. You don't see them listed as legit stockists on sites like you do Luckyscent. Go see for yourself. https://www.zoologistperfumes.com/pages/stockists, https://us.etatlibredorange.com/pages/store-locator for example.

I didn't feel like pulling all my bottles out for photos so I just uploaded my proofs of purchase.

Date of experience: August 2, 2023
India
16 reviews
5 helpful votes
Follow Leisl E.
Unfollow Leisl E.
Send Message
Share Review
Report Review

Variety
October 14, 2020

There are many varieties of scents in Luckysent. The essence was nice, at any other site we can't get that much. They also provide samples to try.

Date of experience: October 14, 2020
Washington
1 review
2 helpful votes
Follow Marcia P.
Unfollow Marcia P.
Send Message
Share Review
Report Review

Broken website, slow shipping
April 17, 2021

While their products are authentic and lovely, it is VERY difficult to make purchases. They have major server issues. You have to refresh the page a million times and sign in over and over hoping that your order goes through. It takes me upwards of 20 minutes to get their broken website to work. Ridiculous.
They also process orders very slowly, and shipping sometimes takes weeks. One time I straight up forgot I ordered something because so much time passed before I received it. Luckyscent needs to get their sh-t together.

Date of experience: April 17, 2021
Pennsylvania
1 review
9 helpful votes
Follow LINDA G.
Unfollow LINDA G.
Send Message
Share Review
Report Review

Dont do it
October 10, 2017

BUYERS BEWARE... i wanted to try a lot of various scents so i purchased about 30 samples and they all are rancid. Several of them almost made me vomit. Waste of money. Read the reviews and ordered them anyway. Omg all the Tom Ford stink. Not a one smelled decent. Beware. Dont waste your money..

Date of experience: October 10, 2017
franco w. LuckyScent Rep
over a year old

I'd like to comment by stating that we don't sell rancid perfumes, in fact we make all of our samples from the product we purchase (direct from the perfume house and/or distributer). It's unfortunate you didn't like any of the Tom Ford fragrances, as his collection is always popular and he has created some beautiful perfumes.

If you're after a perfume and need any advice or suggestions we're always here to help, just call or email.

Thank you.

Georgia
1 review
0 helpful votes
Follow Catherine F.
Unfollow Catherine F.
Send Message
Share Review
Report Review

I ordered, for twelve dollars, plus shipping four dollarsm, a sample of the Lucky Scent Gardenia Two extremely tiny samples arrived, about the width of a number two pencil, if that. Of course slightly under an inch in size. You have probably seen them in department stores where a salesperson will hand you a miniscule sample to take home and try, containing enough of a few drops to give yourself a one time application. The price to get these pathetic tiny samples (2) was truly a cheap shot for the price. The Gardenia scent was just that, the smell of a Gardenia as it would be perceived with any other Walmart or Dollar Store. Pick-up-a-bottle of gardenia scented perfume. Not remotely special or potent and just an expected floral smell. There is a no return policy on samples, so you had best be aware of that as in reading the fine print. If you buy a sample pack (not inexpensive to purchase) you will get a slightly larger number of these miniscule sample bottles. I, personally, resent this expenditure. A sample this tiny should be sent to you for free to entice you to buy. I am not impressed nor am I pleased.

Date of experience: January 6, 2022
California
1 review
3 helpful votes
Follow Mike H.
Unfollow Mike H.
Send Message
Share Review
Report Review

Yes, that was it! I ordered 3 samples to try them and see if I like any of them. No one ever noticed any of them when I was wearing them. It was like diluted alcohol

Date of experience: August 21, 2021

Overview

LuckyScent has a rating of 3.1 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuckyScent most frequently mention and customer service. LuckyScent ranks 18th among Perfume sites.

service
14
value
15
shipping
16
returns
10
quality
15