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LuckyScent

How would you rate LuckyScent?
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New York
1 review
14 helpful votes
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Good selection, but...
February 1, 2017

Prices are list prices. No discounts what's so ever, except their monthly specials. They are also very stingy on the samples. I ordered several very expensive fragrances and the site showed that I would get 6+ samples. I requested 7 samples, and they sent 6. What's the big deal to add an extra sample that I wanted? Also, their samples are ultra small, and it's not a spray sample.

Date of experience: February 1, 2017
Canada
1 review
17 helpful votes
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I purchased quite a few niche fragrance samples from luckyscent and they were by far the worst samples I've ever received. First of all, compared to other companies I've tried who sell fragrance samples, luckyscent's samples are the smallest I've seen and especially for the price that they're charging for their samples, it's not worth it. Secondly they are the only fragrance company I've tried that don't use spray bottles for their samples. This makes it quite difficult to sample the fragrances to get a good feel of them before you spend money buying the actual fragrance. I am incredibly disappointed and angry that I wasted my money getting samples from this company especially living in Canada makes it even more frustrating because it cost me more money for the samples and they were a huge disappointment. Luckyscent give the worst samples ever and I would STRONGLY discourage anyone and everyone from getting samples from this company And get fragrance samples elsewhere.

Date of experience: June 6, 2019
Connecticut
2 reviews
14 helpful votes
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I bought a sample of I Don't Know What after seeing a rave in a national magazine. I'm glad that the sample is tiny and will be discarding it. Last summer, our dog was sprayed by a skunk and the odor of this sample is a lot like what he smelled like. I sprayed just a little on my arm and had to wash it off immediately. Maybe the sample was rancid, but it has put me off from ordering any perfume online in the future.

Date of experience: August 14, 2018
franco w. LuckyScent Rep
over a year old

I'm sorry you did not enjoy the sample. We sell hundreds of perfumes, all different styles and scents. We are always happy to help make a recommendations, via email or just give us a call! We make our samples by hand, from the product we purchase direct from the perfumer and/or distributer, so that customers have the ability to try as many samples as they wish. We want you to purchase a full bottle knowing you'll love your next perfume!

Maryland
2 reviews
11 helpful votes
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I ordered purfume from lucky scent and took three weeks to get here. When I compared bottles it had a different region printed on the bottle. I contacted the company and they gave me an answer that was ( this was the region for insperation). Two weeks have passes when I asked what does that mean... its bullcrap. I recommend that you go to the source of your purfume also the price was the same, not sure why I purchase from this company

Date of experience: February 18, 2020
New York
1 review
3 helpful votes
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Delivery
February 24, 2020

Avoid to have deal with this company.
Huge DELAYS, THEY TOOK MY MONEY FOR DELIVERY WITHIN 3-5 BUSINESS DAYS, BUT STILL WAITING FOR THREE WEEKS.
A PIECE OF $#*!.
GUYS, IF YOU DON'T KNOW HOW TO MANAGE BUSINESS IN CALIFORNIA, WELCOME TO NEW YORK.
I WILL TEACH YOU.

Date of experience: February 24, 2020
Georgia
1 review
5 helpful votes
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I normally order my scents from a place here in Georgia. But decided to go with LuckyScent, since they had somewhat of a larger selection. However, big mistake! It seems as though the bigger you are the quality of service has a way of diminishing. Not in all places, but in my case I was Unlucky, when I didn't receive my shipment.

I called and spoke with someone over the phone who stated that," It was lost in shipping." You all know that go to when your product hasn't actually been shipped at all. But anyway she tells me that she can have another shipment sent to me. Really? I mean I want to wait another 2 weeks to receive a product, that I can most definitely order from somewhere else and get it in less than a week with no problems. Not to mention she didn't even offer any concessions for the inconvenience.

Well, I wanted to be fair with my review, although I should probably, wait until my money is refunded because there is no telling how long it will take. Man! I really, liked the companies layout, but I can't deal with bad customer service.

Date of experience: June 20, 2017
Colorado
1 review
9 helpful votes
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BUYERS BEWARE!
April 7, 2017

Never order from this company! I ordered 2 samples and was sent - 2 tiny glass bottles -NOT FROM THE PERFUME COMPANY. Luckyscent poured some rancid scent into the bottles and stuck their computer printed label. I only spent $18.00, but I hate the fact I was ripped off. BEWARE - You may not get what you pay for!

Date of experience: April 7, 2017
franco w. LuckyScent Rep
over a year old

I'd like to comment by stating that we don't sell rancid perfumes, in fact we make all of our samples from the product we purchase (direct from the perfume house and/or distributer). We offer our perfume sampling program as a service to customers that enjoy the idea of sampling a small amount of fragrance before committing to a full bottle. This is our way for you to try as many different styles of scents with the ultimate goal of helping you find your next great perfume that you'll love.

If you're after a perfume and need any advice or suggestions we're always here to help, just call or email.

Thank you.

Illinois
1 review
7 helpful votes
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Disappointed
May 17, 2019

I ordered close to $100 worth of samples and was shocked to get the highly diluted samples ( watered down) and they don't let me submit the review for my orders.

Date of experience: May 17, 2019
J S.
District of Columbia
1 review
7 helpful votes
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So I ordered a few samples from this company earlier in the week and I smelled them all. Some I could already tell I wouldn't like. I separated the ones that I liked and I've been wearing one each day to see how I actually like it to determine which ones I wanted to purchase a bottle of as the bottles are expensive. Creed Aventus was one of the samples I ordered and Creed was the only name I recognized. A few months ago I ordered samples from Amazon and I thought I ordered a different Creed cologne but it was the same as the one I got from LuckyScent. When I realized I had ordered the same one I sprayed one on each wrist....they smelled different. The one from Amazon came in the little booklet with information about the cologne...looked legit. The one from LuckyScent did not but they both were in the same type of spray sample tube with the name on it....but they didn't smell the same. Hmmmm...so how do I know I'm getting the real thing? If I buy a cologne because I liked the sample I'm not sure if the actual bottle will smell like the sample that I like.

Date of experience: January 11, 2019
franco w. LuckyScent Rep
over a year old

Thanks for your comment, I can verify our products and samples are authentic, and purchased from either the brand directly or the approved distributer. As for Creed, two things: our samples are ordered and restocked on a weekly basis, so we can't speak to the origin or freshness of the sample you purchased on Amazon. Also, Creed is notorious for having A) counterfeit products and B) batch inconsistencies with Aventus. (There is plenty of knowledge on both these topics online you can learn about. Let me know if you have any other questions, and always know you can email us direct for any concerns, or product recommendations. -FW

New Jersey
1 review
6 helpful votes
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Purchased a bottle of this perfume from lucky scent after I saw raves about it in a people mAgazine. $100+ for a small vial with a rollerball on top of oil. I only had it for a little over a month and went to use it and realized it was dumping on my wrist and that the rollerball was gone. I contacted luckyscent about it and they said they would contact Loree rodkin and see what they would do about it. I didn't purchase it from Rodkin... I purchased it form Luckyscent. But i waited and heard NOTHING. So I contacted Loree Rodkin who immediatly replaced my bottle with a new bottle of perfume. When it came I notice this bottle of oil was twice as dark as the stuff I got from luckyscent and smelled different and lasted 3 times as long as the stuff from luckyscent. I am guessing that what I got from luckyscent was either fake or had been watered down somehow(could explain why rollerball was loose and fell out) but customer service sucks and I would never buy another thing from them. I sent a photo to Loree Rodkin also... I hope they pull their product from them. Beware if you purchase anything from them!

Date of experience: June 19, 2018

Overview

LuckyScent has a rating of 3.1 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuckyScent most frequently mention and customer service. LuckyScent ranks 18th among Perfume sites.

service
14
value
15
shipping
16
returns
10
quality
15