• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

Is this your business?
Write a Review

Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
See all photos
How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user scotte683
California
1 review
0 helpful votes
  • Send Message
March 23rd, 2022

I have been using Lucky Vitamin for many years. I have always found my favorite tea (Licorice) here when no one else seemed to have it. Ordering is always easy. Check out is simple. Product arrives on time, and correct.

Service
Value
Shipping
Quality
Thumbnail of user markm2170
Illinois
1 review
0 helpful votes
  • Send Message
May 30th, 2020

It was easy to find my items quickly. I would rate them 5 stars except for a lack of communication when trying to price match an item... it was only 15 cents different, so I went ahead and ordered from Lucky Vitamin. After 3 attempts to price match, I was frustrated and just gave up... cost me an additional $5 cents overall.

Thumbnail of user jaynef12
New York
1 review
0 helpful votes
  • Send Message
July 18th, 2019

This site had everything I had been searching for, all in one place with a good discount. This was my first time trying it, and the prices were more competitive than Amazon - a real plus, along with the same shipping.

Thumbnail of user manuels111
Mexico
1 review
0 helpful votes
  • Send Message
March 8th, 2020

Purchasing at luckyvitamin has been a great aset for me and my family, my son needs to take attention every day, and this is a non commun product to find where we live, also prices are great comparing other places

Thumbnail of user randyw20
California
6 reviews
15 helpful votes
  • Send Message
June 7th, 2013

I've recently begun working out a lot, so I ordered a lot of protein powder from the site, as it was recommended to me by a friend. I was happy with the service -- the product arrived punctually, and in good condition. I haven't used it up yet, but when I do, I'll most likely order off of this site again (unless I can find it for cheaper.)

Thumbnail of user evelynv60
Puerto Rico
1 review
0 helpful votes
  • Send Message
October 26th, 2020

Love to receive it directly at my home especially in these times. I can find anything I want without going to the pharmacy or stores and see if and when they will have my supplements, beauty and health items available.

Thumbnail of user kaitlyna25
Wisconsin
1 review
0 helpful votes
  • Send Message
June 29th, 2020

Lucky vitamin delivered my order fast! And my order was well packaged. None of the bottles were damaged or leaking. Which I have had problems with before ordering from other companies! Thank you for the fast delivery and uncompromised product!

Thumbnail of user timf447
Illinois
1 review
0 helpful votes
  • Send Message
May 3rd, 2021

Over the past few years, LuckyVitamin.com has been my 'go to' site for hard to find health support supplements and products. There is no other inter-web site I have found that offers consistently fair and competitive pricing for my personal health needs. I shop this website with a worry-free conscious that I paying the best prices for outstanding health related products. Go see for yourself - you won't be disappointed.

Tip for consumers:
Bookmark this website to your browser and enjoy worry-free shopping for your personal health related needs.

Products used:
AminoSculpt Collagen Peptides - 30 Ounce - Tart Cherry.

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlab2
New Jersey
1 review
0 helpful votes
  • Send Message
September 26th, 2017

So the prices are good but every time I place an order at least 1 of my items is on back order. This has happened to me continuously over the past year, and I order the same supplements repeatedly. Not sure what the issue is but I wish it would get cleared up. Also the shipping is very slow.

Thumbnail of user tabathak3
Missouri
1 review
0 helpful votes
  • Send Message
June 20th, 2018

Not easy to predict how long it will take to get through the site. Discounts can be elusive often requiring purchase of extra products. I have used this site for a long time because of the name. Amazon is cheaper on lots of the same products being sold and shipped by Amazon (not an unknown party).

Value
Shipping
Quality
Thumbnail of user marcyf10
Virginia
1 review
1 helpful vote
  • Send Message
December 17th, 2019

Not only did shipping take 2 full weeks, but when I inquired from them what had happened and why the package was taking so long to arrive, they never even bothered to respond. I haven't ordered from them in a while and this experience reminds me of why I do not even though their prices are not bad. It is very frustrating when there is a lack of basic communication and when their free shipping option (for a sizable order) takes 2 weeks to arrive.

Thumbnail of user amiew20
Saudi Arabia
1 review
1 helpful vote
  • Send Message
June 29th, 2020

Never order anything from this website, stay away, probably the worst company you will ever deal with. They will take your money and never send your products. Your calls will be blocked after the payment, all I am getting is automated email response. They are true scam artists. Complete scam!

Thumbnail of user kathleeng37
Utah
1 review
0 helpful votes
  • Send Message
October 10th, 2017

What a great website, well organized and easy to use and check out. Loved the free shipping! I look forward to getting my products, especially the Mrs. Meyers that is so hard to find! Love going green with everything! Healthy for me, and healthy for everyone else too! Great Experience.

Thumbnail of user mattv109
Australia
1 review
0 helpful votes
  • Send Message
April 7th, 2022

I have been purchasing health items from Lucky Vitamins ever since I found them. About six years now. Their attention to detail and customer service is second to none. I am very satisfied with my business dealings with Lucky Vitamin. I will continue to be a steady customer. Enough said!

Products used:
Every Man Jack Thickening Shampoo with Conditioner.

Thumbnail of user debj40
North Carolina
1 review
0 helpful votes
  • Send Message
May 27th, 2018

I can almost always find all natural products that are great for my sensitive skin, face and body. I love getting my products from Lucky Vitamin; skin care, supplements and essential oils. The pricing is great and shipping is dependable. Sometimes the website is a bit slow; I imagine it is due to a lot of traffic on the site which is totally understandable. I have never had to contact customer service for any issues! That is a big plus in my book. Thank you Lucky Vitamin!

Thumbnail of user zivs
Israel
2 reviews
6 helpful votes
  • Send Message
February 21st, 2018

Out of dozens of orders - LuckyVitamin has the fastest & cheapest delivery! I always enjoy making a full cart for all my family for vitamins & protein since we take health and nutrition very seriously. With LuckyVitamin i save a lot! Thank you very much every for your great service!

Thumbnail of user sirim1
Hawaii
1 review
0 helpful votes
  • Send Message
March 1st, 2020

I have never ordered this item (ever) or used this website (ever) but both were very simple to use, and the delivery was fast (although expensive as I live in Hawaii). But I was happy to receive it as sometimes things don't get here on time/at all. Good Job, guys.

Thumbnail of user lisam1842
Vermont
1 review
0 helpful votes
  • Send Message
May 9th, 2020

I love your company! I get super quality stuff and it's incredibly affordable and I always receive my shipments in a very timely manner. I have been ordering from you guys for years now and will continue to do so. Keep up the awesome work! I love you Lucky vitamin!

Thumbnail of user serinar1
Maine
1 review
0 helpful votes
  • Send Message
May 19th, 2018

What can I say? Lucky Vitamin has everything I need/want, and more! I was even able to find a supplement that I could not find anywhere else on the web. We save money by using auto-ship because I don't want to miss out.

Thumbnail of user dianeg445
Virginia
1 review
0 helpful votes
  • Send Message
July 26th, 2020

Great website design, easy to use, info at my fingertips, responsive. Product selection exceeds my expectations continually and love the product information that is available. Waiting for a back ordered product... so far so good!

Thumbnail of user lindsayb58
Wisconsin
1 review
0 helpful votes
  • Send Message
October 28th, 2017

I enjoy shopping at Lucky Vitamin and trying different products. Most often I'm very excited about the products when they arrive and am satisfied with them as well as the price I paid for them. When I've had to cancel a back ordered item, they are very quick to respond and help out, which is great customer service.

Thumbnail of user tracyd139
Washington
1 review
0 helpful votes
  • Send Message
November 18th, 2018

Gave up on amazon prime due to high prices and shipping costs LuckyVitamin is one of my new alternative shopping sites. I am was able to find 75% of what I wanted at significantly lower prices and fast free shipping. Also I have received some sort of discount on my orders. Very happy with their service and selection

Thumbnail of user jenniferb672
Canada
1 review
0 helpful votes
  • Send Message
September 19th, 2018

Some great specialty foods, and good prices! I had to recreate my account for some reason, but I've had good experiences with quick shipping and high quality products before - I'm hopeful the trend will continue!

Thumbnail of user kellyf546
Minnesota
1 review
0 helpful votes
  • Send Message
September 28th, 2021
Verified purchase

My title basically says it all. This was the third time I ordered from them. I was a little apprehensive at first, but have had no issues.
I have been able to find products on their site I couldn't find in retail, and much cheaper than on other sites.
Shipping was quick, and not an issue.
I would recommend them to a friend.

Products used:
NOW Liquid Melatonin
Tiger Balm

Thumbnail of user maryb4127
Florida
1 review
0 helpful votes
  • Send Message
February 26th, 2022

User friendly " Lucky Vitamin" web site which makes ordering quick and efficient. All the products I buy are great and I order them again and again. Delivery time is always as expected. I have never had a problem.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Discount prices & free shipping on vitamins, nutritional supplements, health foods, bath, beauty & other natural products. Up to 75% off!

How do I know I can trust these reviews about Lucky Vitamin?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Lucky Vitamin?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business