Lucky Vitamin

Lucky Vitamin is a wonderful company! They carry most of everything I need and long time favorite products, they have excellent customer services and then some. Very happy and glad to do business. Kenneth V.

Unlike some other reviewers I'v had not one problem and have been ordering from Lucky Vitamin for the last 4 years. Their prices are reasonable, I always qualify for free shipping, they have a large variety of products. My order arrives in a timely manner and is always packaged well. This is my online go to plus I like supporting a company that is in my home state of Pennsylvania. You guys rock!

I've ordered through Lucky Vitamin several times this year(2020) after finding them to be reliable in terms of low pricing and extensive product availability. I have had to wait for back ordered items a couple times and you may need to initiate phone contact if there's a delay- but they have always been on top of things after a phone call. There are one of my two standby companies I order from now.

I love Lucky Vitamin because they have so many products to choose from and they provide excellent customer service. In addition, they refund your purchase if not satisfied for any reason, even opened products for 90 days. Cannot beat that!

Lowest prices on line for my Aloe Vera juice. Order arrived on time and was carefully packaged to avoid damage. One time when a bottle was crushed due to rough handling from the shipping company Lucky Vitamins replaced it promptly.

Organic, low Cholesterol, low Potassium for me, Kosher. Small difficulty that Kosher items are all together - that means 61 pages of scrolling thru chips, spreads, etc., that I do not need - if grains, & beans, or cooking were separate, I'd be happier; yet the prices & selection are very good & no driving.

I found exactly what I was looking for, and at an amazingly low price! Compared this site to others, and this won hands down. Hope to continue ordering in the future. Now, let's see how quick it gets here... :)

I have been very pleased with doing business with Lucky Vitamin. I find their prices competitive and often better than Amazon Prime with some special deals. Have always had whatever I was looking for and get prompt delivery. PA location also allows me to avoid sales tax - a bonus!

Long hold times when you call customer service, merchandise listed as "in stock" but then once you place your order, you're notified that some items are back ordered, not even shipped yet. You could have bought what you ordered from a local store by the time you actually get your order. Packaging is competent, not great. At least the expiration dates are better than what you typically see in the local Brick and Mortar stores.

When you have an issue, the online chat is just horrible to the point where it does not even recognize order number starting with LV. When you request for agent, you can't talk to them; one has to chat with him or her. They are equally bad because half the time in my experience they can't write proper English sentence and above all they make many spelling mistakes. May be you wish to consider sending these agents to England where they will learn proper language skills!

Additionally I am exploring Amazon and most of the products you offer are available with them. The reason for considering a change is: because they always have a live agent available for verbal conversation which you folks have decided to eliminate.

You had sent me a loyalty voucher/coupon which you system did not recognize. What a bloody shame! Why do you entice your customer and then not honour your voucher?

Having personalized and live assistance from experts means everything in this day and age. With a plethora of vitamin options to choose from, it can be a challenge to know which item is best for my needs. I was referred to Genevieve over a year ago and she has been a terrific help! She gives me excellent recommendations with detailed product information and alternatives. Her response is consistently prompt/immediate and always friendly. I truly value this service.

They deserve 0 stars.
I never got my package yet all they had to say was 'sorry', they won't return my money. Such a bad company, such a bad customer service. Apparently, after reading online reviews, that's happened to many people. If luckyvitamin mess up your order or ship to the wrong place or for some reason you're not getting your order and you never will - you are the one to pay. I basically pay them for nothing, I gave them money and got nothing. You don't want to mess with that. It's SO frustrating.

Lucky Vitamin does not package their shipments for real life travel. What's funny to me is that the Shipping Instructions for Returns/Exchange is at a much higher level than the shipments that they send out.

If you order something dry in a plastic bottle, it's OK. I have made two orders now that were liquid and they were both damaged and leaky. This last time, the box was so wet that the tape came off and the package was warped and open. The USPS delivered it in one of their own plastic bins.

It's easy to navigate the site and find what I'm looking for, and there are great features like enrolling in an auto shipment so those vitamins you always forget to re-order when the month supply is low... that won't happen anymore! Also, I like that there's such an array of brands, and lots of good deals.

I have placed my order on Thursday early morning and asked for one day shipping which cost me 40 dollar extra, but after at least four business days, they haven't shipped it yet. Each time I call them, they say they will ship it the same day and no luck so far. Call it unlucky vitamin.

A wonderful site with many hard to find products (though some of these are unavailable); easy to use/find products; they ship fast! Notes: I wish the free shipping threshold were a bit lower, but am grateful to have the option. More site-wide sales would be nice, too. A terrific purveyor of health products overall! Thank you!

This is such an easy website to navigate - it doesn't send you to the wrong items or a list of items by the company like some do. When I went back to shopping, it didn't remove the promo from the basket - like others do. So it's just nicer to shop on this website. Found what I wanted and got a great deal besides. I like the little flower that appears when you're checking out too. That's cute! I've always had good luck with Lucky!

I've been using Lucky Vitamin for a few years now and always find the best prices on my vitamins and supplements and even health products like lip balm. And I do extensive research on comparing prices. The service is excellent and I have never had a problem entering a discount code. To some of those who had trouble with discount codes: perhaps it might help if you have an account and are logged in?

While I like the product choice and prices I cannot stop wondering who on earth programmed luckyvitamin.com website. I access it with Firefox and it always comes up with those repeated pop-ups, slowing down the ordering process and making the experience inferior. But recently they crossed the red line of the poor quality of their website. I was trying to order a product while using an account I started and I was ending at a page which was claiming that something went wrong. Nobody from the customer support people was able to figure out what was going on and eventually some guy said I should not use Firefox to access their website. He suggested Chrome or Explorer. What kind of bull... t is that? I have been shopping on line for centuries and I have always used Firefox without any problems. This is totally crazy attitude.

Placed an order with them on the 10/05/17 the took a whole week to cancel my order and start a refund no explanation was given even though I emailed them asking for one. Now im a week behind have to wait 7 days for a refund and have nothing to show for it.

DHL didn't have any knowledge of the tracking number provided meaning they probably didn't dispatch anything in the first place, I believe this website to be a scam site that collects money off customers doesn't deliver anything then makes free money off the interest based off the capital gained from all the order!

The process of ordering went fine. I could have paid less if had used auto shipments but since it's my first time to buy this product I don't know that I'll like it; it would be rather silly to order it shipped automatically each month and then to find it turned out yucky; just more hassle to rescind that. Just because I order from home doesn't mean my time is unlimited.

I was delighted to find a place with quick service that carries Bulletproof products at good prices. Will also look into it for my other nutritional needs. To be terribly honest, BP lets things sit in the warehouse for days and days before they finally ship it. And their prices are the highest in the country. I never order from them anymore if I can possibly find what I need elsewhere.

This company is wonderful. They have best quality and reasonable prices for my wellness needs. I have ordered from them for the past 8 years and will continue. Fast shipping, very courteous customer service.