• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user monab27
California
1 review
0 helpful votes
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December 3rd, 2017

I love this web site! I have found many hard to find products here and the prices are much better than at similar web sites. Quick delivery, I am very glad that my sister recommended this on line company to me.

Thumbnail of user barbaraq21
California
1 review
1 helpful vote
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May 19th, 2019

Everything i order has worked and is a very honest company and love the fact i can get organic items ordered right to my front door. Thank you for being a legitimate company who really cares about there business and customers!

Thumbnail of user kerryp30
Indiana
1 review
0 helpful votes
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February 1st, 2018

Completely satisfied is what I call Lucky vitamin. Ive been using this site for well over 10 years and Im always very happy. If there is an issue it is solved by customer service pleasantly. I like the coupons and savings. I like that the products are always top-of-the-line. I got hooked on Lucky vitamin from my daughter, from there I told my sisters and now we all use it. You have saved us a lot of money Lucky Vitamin. Thank you.

Thumbnail of user burnitah
Florida
1 review
0 helpful votes
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November 7th, 2019

The times I have used your company have been a blessing. I was so in need of my products and they always seem to get here fast and in great condition. You really don't hear from me, because I am satisfied. Period!
I was only able to show the products I haven't used. My grape apple cider drink was awesome!

Tip for consumers:
Just order your products and believe they will get to you quickly.

Products used:
All of them, I used the oreganol everyday.

Service
Value
Shipping
Quality
Thumbnail of user robinp155
California
1 review
0 helpful votes
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October 27th, 2018

I have been a frequent customer with interests in muscle bulking, support and recovery for women over 40. I enjoy the wide variety of products which allow me to "change it up" when I feel I am not making gains. Prices reflect the quality. I have also found it easy to cancel auto-ship memberships as well as enjoy the membership discounts for products I cannot tear myself from.

Thumbnail of user nadiab20
South Carolina
1 review
20 helpful votes
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September 4th, 2017

I love it that LuckyVitamin carries most of the products I need and much cheaper then amazon. Although I don't get the prime shipping in 2 days I don't have to wait that long either, I usually get my items within a week without having to pay extra in shipping which is always a bonus. Thank you for the excellent service and products. I had a problem only once where the flour I ordered was not packaged well and fell apart in the box during shipping but the customer service was very quick to respond to my email and sent a free replacement within 2 days as well as followed up with me via phone to make sure I was happy and I love that type of service. Where they actually care about the customer. Thank you for being amazing! You have another loyal customer now :)

Thumbnail of user chucks93
California
1 review
0 helpful votes
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June 4th, 2018

They offer coupons but if your not watching they will expire. Either you deserve the coupon or you don't. For their better customers which I am one there should be no expiration date on their coupons... otherwise they are just a hook to get new customers to reorder.

Thumbnail of user dianet109
Georgia
1 review
0 helpful votes
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March 20th, 2018

I've ordered from Lucky Vitamin quite a bit, and recently got a 10% coupon, so I ordered $75 worth of products and got a free bar of soap to try, plus free shipping. They have sugar-free, aspartame-free gum and mints that I'm trying this time. Their prices are excellent, and the website is well laid out. I wish that it was easier to view long lists of products, and that their Lucky points were easier and quicker to use, such as to get discounts off of orders.

Thumbnail of user catherineb235
Portugal
1 review
0 helpful votes
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July 31st, 2019

Be careful with this company if you are in other country. I´m in Portugal and I have ordered some bottles, in September 2018, those were remitted first to Germany and then to Portugal. Something happened the pills were sent back to LuckyVitamin and I never received the pills or the money back. And I´ve sent a lot of e-mails to them asking for a new remittance without success. They have awful rules those say if 90 days is passed from the requirement, they can´t help us. So, they stayed with my pills and with my money. It seems to be very dishonest.

Thumbnail of user markl302
Cambodia
1 review
0 helpful votes
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February 24th, 2018

The website is clear and user-friendly but the CN translation is really super awkward. There are too many mistakes which got me so confused about the product details. And when i try to swift the language to EN, but failed. I have to change my delivery destination then the language. I think except DHL, for China including HK or Macau, SF will be the best choice. Not that expensive but best service with fast and safe transportation.

Thumbnail of user melanieb289
Florida
1 review
10 helpful votes
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June 23rd, 2020

Lucky Vitamin had an amazing selection of everything I needed to order during the shutdown. Now I am still stuck 3 months later and cannot visit my elderly parents, but I can send them all their necessities needed to keep them well supplied without them going out and risking exposure to the virus. Thanks Lucky Vitamins for timely shipping, and easy to order healthy options!

Thumbnail of user bh536
Virginia
1 review
1 helpful vote
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December 14th, 2017

Don't waste your time scrolling through tons of other websites - this is the one! Lowest prices, and if you're product is on back order they keep you up to date on when it will arrive AND do not charge you until the product is shipped! Best prices anywhere! Can't beat them, and if you ever (very rare!) need to contact them their representatives are extremely knowledgeable and helpful! Thanks again and again!

Tip for consumers:
Bookmark it !!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelleo39
South Carolina
1 review
0 helpful votes
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December 3rd, 2017

I love LuckyVitamin! I have ordered all of my supplements from here. I like that you can compare different types to best choose what suits you. Their products are of great quality and they arrive quickly!

Thumbnail of user kaellac
Canada
3 reviews
6 helpful votes
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June 13th, 2018

I am personally in Canada and I received it ( took the most expensive shipping option so I had tracking and a guarantee of no additional fee). Got everything on the expected date, products are good. :)

Thumbnail of user path311
California
1 review
0 helpful votes
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July 7th, 2019

I normally don't give reviews; however, I was impressed with what I received with my order, I'm leaving one this time. Prompt shipping. The product booklet with a recipe in it was nice. The gift card for Hello Fresh was a real surprise. I'm actually going to try them out. Their prices are great.

Thumbnail of user lindap420
California
1 review
0 helpful votes
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June 12th, 2018

A good amount of items are priced better than anywhere else (in-stores and online). Though not 2 day delivery (unless you pay/pay more), everything comes within a week, less than 2 weeks... and great customer service!:-)

Thumbnail of user jeanc189
Georgia
1 review
0 helpful votes
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June 26th, 2018

Excellent product selection reasonably priced. The ordering process is very easy to use. I like that you can purchase single items and not bulk items as in warehouse stores. The free shipping $49.00 is very helpful.

Thumbnail of user tobinm1
Arkansas
1 review
0 helpful votes
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November 27th, 2019

Lucky Vitamin has been awesome over the last couple years. Their product selection is great, their prices are great, their quick shipping and free shipping on most orders is unbelievable, and their customer service is the best. Period. Also, they surprise you occasionally with samples of cool new stuff to try. My favorite supplier!

Thumbnail of user peterl492
Oregon
1 review
0 helpful votes
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November 25th, 2019

Around 8/23/2019 I made a back-order because they said it will be back in stock within a week. Then they extended it to 3 weeks. Finally after a month I contacted them to cancel. The response was something to the effect like "sorry about that" but nothing about it cannot be cancelled.
Fast forward 3 months later 11/25/19 they sent out this cancelled order without authorization and demanded money from me. When i told them this order was cancelled 3 months ago they responded that back orders cannot be cancelled so I have to pay for it. Then after payment they will take 3 weeks to check things around before refunding money for unauthorized shipment. Told them they are not getting a cent from me and I'll file fraud complaint on them. Then, they quickly changed their tune with saying "just refuse shipment and send it back". I will never do business with them again.

Thumbnail of user micheles222
New York
1 review
0 helpful votes
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March 2nd, 2019

This was the first time I ordered from here. It was an awesome experience. Fast shipping. Loved that all of the bottles were individually wrapped & packed properly in the correct size box I will definitely order again & tell others about my experience

Thumbnail of user alexusg1
Michigan
1 review
2 helpful votes
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February 22nd, 2019

I always can find the products I am looking for easily, and get the best deals. Every product I have ordered ships in a timely manner, and is of great quality! Best place to order your vitamins! Lately I have ordered Core Daily 1 multivitamin. When I receive my product, its always wrapped up very nicely. It has me feeling great, I just take one in the morning every day and holy cow what a difference!

Thumbnail of user kaitlyna25
Wisconsin
1 review
0 helpful votes
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June 29th, 2020

Lucky vitamin delivered my order fast! And my order was well packaged. None of the bottles were damaged or leaking. Which I have had problems with before ordering from other companies! Thank you for the fast delivery and uncompromised product!

Thumbnail of user markm2170
Illinois
1 review
0 helpful votes
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May 30th, 2020

It was easy to find my items quickly. I would rate them 5 stars except for a lack of communication when trying to price match an item... it was only 15 cents different, so I went ahead and ordered from Lucky Vitamin. After 3 attempts to price match, I was frustrated and just gave up... cost me an additional $5 cents overall.

Thumbnail of user katrinat17
North Carolina
1 review
0 helpful votes
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August 31st, 2017

Nice to be able to order my food products, herbs, and essential oils all in one place.
I have never had a problem with receiving my orders as I see some reviews say- hope that continues to be the case.

Thumbnail of user carolg125
Florida
1 review
0 helpful votes
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October 12th, 2017

Since my son is not able to get a flu shot... this does the trick! So as part of his birthday gift, every October I send him a case of Elderberry Juice. He really looks forward to drinking this juice.

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