• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

Is this your business?
Write a Review

Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
See all photos
How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user dawns125
Texas
3 reviews
0 helpful votes
  • Send Message
November 2nd, 2017

I love ordering from LuckyVitamin. The products are are 'green' and you are able to read exactly what the ingredients are for every product. I have tried several new brands and products that I are now part of my regular line-up. The prices are very competitive and I love using my rewards to get my total price for my orders reduced.

Thumbnail of user marlag8
Arizona
1 review
0 helpful votes
  • Send Message
March 25th, 2018

I use to pay full retail prices at local vitamin stores! The price you pay online with Lucky Vitamins is truly saving the customer the retail price listed! The discounted price is for "all" name brands. Pure Quality for less!

Thumbnail of user nancyb247
Oregon
2 reviews
0 helpful votes
  • Send Message
October 17th, 2017

I have been using Lucky Vitamin for several years for my family's health needs. I save money, get great products and the service is excellent. My sister in Ohio also uses Lucky Vitamin for her family's health care needs. We love you Lucky Vitamin

Thumbnail of user gaill36
Texas
1 review
0 helpful votes
  • Send Message
December 16th, 2017

On your front page you have SHIPPING & HANDLING FREE, with orders over 19.64. My order was 29.00 & you CHARGED ME 5. Something for S & H! WHY? Please credit back your shipping & handling fee. When I come across this kind of mis-information, it makes me question if the site is legitimate. I may not come back. You get only 3 stars because of this

Thumbnail of user annad179
New York
2 reviews
0 helpful votes
  • Send Message
September 30th, 2018

I found what I was looking for on a general google search and the best price was at Lucky Vitamin. I was happy to order a few more items at discounted prices to bring me to over $49. For free shipping. Works for me!

Thumbnail of user rodneyu5
California
1 review
0 helpful votes
  • Send Message
June 30th, 2019

One jug was ruptured. The fat head FedEx diver knew it was leaking and set it at my gate and ran as fast as she could. By the time I walked to the gate she was the road, Not happy. I have damaged Merchandise.

Thumbnail of user sharons249
Georgia
1 review
0 helpful votes
  • Send Message
October 17th, 2017

I've ordered from LuckyVitamin for a decade I believe, and I am pleased and thankful for your lovely company! I've referred you often too!
Thank you for the product selection, customer support, and informative videos!

Thumbnail of user edb212
Indiana
1 review
0 helpful votes
  • Send Message
April 18th, 2019

I'm very pleased with all the services that your company has provided and helped me with. You price on the products that I have purchased is the lowest prices I could find. The website is easy to use, the customer service has been great and the shipping has been faster than expected. With the experiences that I have had dealing with you, I can only give you a 5 star review! I like to thank you all!

Thumbnail of user maureens108
Kansas
1 review
0 helpful votes
  • Send Message
September 21st, 2018

Lucky Vitamin has soooooo many great products! They have all my favorites, and I like trying their new products because I usually end up loving them too. Their prices are unbeatable, and I always get free shipping because its not hard to meet the shipping threshold. I love Lucky Vitamin!

Thumbnail of user pamelag61
Michigan
1 review
0 helpful votes
  • Send Message
October 27th, 2017

I like that I can get hard to find items from Lucky Vitamin. The turn around time is pretty good to. I wish it was easier to reorder things that I frequently order because some the the items I order takes some time to find on the web site. But over all I am a pretty happy customer.

Thumbnail of user michaelm657
Texas
1 review
0 helpful votes
  • Send Message
September 4th, 2017

I wish you had little more leadway on return shipping, as for example if a product was shipped to you and still in original shipping box, never opened, I think 6 months should be authorized if you contact customer service wit extenuating circumstances. Also a little more detail on choosing pro biotics, as there are a lot of choices.

Thumbnail of user linday42
New York
3 reviews
0 helpful votes
  • Send Message
December 30th, 2017

Prices are terrific and the ease and function of the website are just great. So many quality choices and the descriptions of the products are the best I've seen. I will continue to shop here, and I will tell my friends about Lucky Vitamin. The frosting on the cake would be eBates associated with the site.

Thumbnail of user kimberlym302
New Jersey
1 review
0 helpful votes
  • Send Message
August 14th, 2018

I was easily directed to what I was looking for and more. I was a little disappointed that you didn't have SF grape jelly but I got my PB products, no problem. Thank you! Great website. Easy to navigate.

Thumbnail of user davidv110
Arizona
1 review
0 helpful votes
  • Send Message
November 1st, 2017

This is the only stuff that stops our cats from marking the same spot. This is also the best place and price to buy it... and with all of the incentives I'll tell everybody that it is really, really hard to beat this here deal.

Thumbnail of user samaiyahk
Virginia
1 review
0 helpful votes
  • Send Message
October 19th, 2017

I have not received my order yet but the online ordering process was easy and very inviting. I don't order much online but I will continue to order from this company (especially if the order comes as I expect).

Thumbnail of user johnnyb75
New York
1 review
0 helpful votes
  • Send Message
March 2nd, 2018

I've been using this website for years. This is the best website for all my health and body needs. They offer the most variety at the cheapest prices. I definitely recommend this website to anybody that is health conscious

Thumbnail of user carmend48
Carmen D.
Australia
1 review
0 helpful votes
  • Send Message
April 19th, 2018

The variety and selection of products are fantastic and the recent free postage offer on orders over a certain amount meant i was able to buy all the products i love without spending a heap on the postage! It was wonderful.

Thumbnail of user verlandrac
Illinois
1 review
0 helpful votes
  • Send Message
April 5th, 2018

Happy to know you all sell B17. Now i want to see if it'll give me what im seeking Healthy living. It's hard to write a review when your new to a site. I just hope and pray that i can get what i'm seeking. Then i can give a review.

Thumbnail of user christineh127
California
1 review
0 helpful votes
  • Send Message
February 12th, 2018

Thank you Lucky Vitamin for always creating the best customer service! Your prices are reasonable; Your shipping is excellent; Your product selection is amazing! Thank you so very much for all that you do!

Thumbnail of user scottb2805
Maryland
1 review
0 helpful votes
  • Send Message
November 25th, 2022

Great selection of items of supplements, shampoo, and other things at a great price, especially with the discounts/sales offered. Prices are even better than Amazon and the websites of the companies making the products.

Tip for consumers:
Make sure to use coupons

Products used:
Shampoo/chocolate.

Service
Value
Shipping
Quality
Thumbnail of user marlenea31
New York
2 reviews
0 helpful votes
  • Send Message
March 29th, 2019

I take A LOT of vitamins and supplements. And, yes, sometimes it is easy to go to the Whole Foods and pick up a bottle, but the prices are w-a-y better here online and the ease and convenience really can't be beat. I look fwd to ordering again in the near future.

Thumbnail of user lindaj243
California
2 reviews
0 helpful votes
  • Send Message
July 3rd, 2018

It would be nice if you allowed more than one coupon per order, because some of the items I order you advertise as a special discount by calling in for the code, however, many times they cant be used because of some other special you offer sitewide.

Thumbnail of user carolinag11
GB
1 review
2 helpful votes
  • Send Message
May 26th, 2017

I order some vitamins thinking I was going to save £5, it was free delivery which it was a bonus. But I waited for ages to get it and could not get it as I needed to pay custom! Which it was more expensive that my vitamins paying an extra £15 more that I would pay in boots they basically rob me. I would not recommend this website to anyone!

Thumbnail of user tonim53
New York
1 review
0 helpful votes
  • Send Message
January 17th, 2018

I find that Lucky has the best prices most of the time on the products that I use. The only complaint I would have is that the website seems to be slow. I don't have this problem on other sites so I know its not my computer. Overall I am very satisfied with the products that I receive and the prices that I pay. I even get rewarded from time to time.

Thumbnail of user tiensengt
Singapore
1 review
0 helpful votes
  • Send Message
January 23rd, 2021

I am from Singapore.
The shipping cost is very expensive. With S$100 purchase, the shipping cost is S$24.
Hope the company can work out on a cheaper shipping cost.
Others than the shipping cost, the web site, range of products as well as informative and comprehensive write-up on the products are very helpful & useful.

Products used:
Organic coffee & cereals

Value
Shipping

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Discount prices & free shipping on vitamins, nutritional supplements, health foods, bath, beauty & other natural products. Up to 75% off!

How do I know I can trust these reviews about Lucky Vitamin?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Lucky Vitamin?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business