• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user susiec37
Florida
1 review
1 helpful vote
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February 21st, 2019

I love shopping at LuckyVitamin. All the items that I purchase in glass bottles are always wrapped in bubble wrap. There is a vast selection and the website is super easy to use. Keep up the good work!

Thumbnail of user nancyd220
Florida
1 review
0 helpful votes
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May 13th, 2018

Easy to navigate web site, excellent discounts on things I order, products that I know and trust. If every on line business were run like this I'd spend much more than I should. Recommend to friends and neighbors!

Thumbnail of user amandaw1210
Texas
1 review
0 helpful votes
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November 14th, 2021

Just placed my first order. The site is user-friendly. Discounts automatically applied, provided great product details and had what I needed in stock when many others did not. The only reason I didn't give 5 stars is because I have not received my order yet.

Thumbnail of user nathalief16
Indiana
1 review
0 helpful votes
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July 19th, 2020

Love the lilac scent! It smells just like the real thing. Hard to find scent and even tried to google "lilac air freshener" and all it gives you is lavender. Shipping was pretty fast, came sooner than expected.

Thumbnail of user lanin8
Colorado
1 review
0 helpful votes
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September 24th, 2020

I like shopping with Lucky vitamins, I don't want to go to a store during these crazy pandemic times. This lets me do my shopping online for a discount! Shipping is great and timely. I have no complaints.

Thumbnail of user patriciap997
Florida
2 reviews
0 helpful votes
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April 19th, 2020

My vitamins arrived a little late which is understandable because of the virus. They were very good about keeping me informed about my order, which was appreciated. I would certainly order from LuckyVitamin again!

Thumbnail of user eida8
Saudi Arabia
1 review
0 helpful votes
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April 17th, 2020

I love this website. The products are wonderful. LuckyVitamin makes it easy for me to get natural affordable products for my family. They have an incredible selection of natural cosmetics, organic products and fast delivery. Many thanks LuckyVitamin,

Thumbnail of user nancym487
California
1 review
0 helpful votes
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September 26th, 2018

All of the products I have ordered have been as described. The price points are good and I like the policy they have for free shipping. When I have had a problem they have corrected it quickly without undue questions. There are several products that are not available in stores where I live so it is nice to have them available at Lucky Vitamin.
Bottom line I am happy with the company.

Thumbnail of user patriciap347
Florida
1 review
0 helpful votes
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March 13th, 2019

Love the website - easy to navigate and find just what I'm looking for. Plus there's so much useful health information right on the Lucky Vitamin site that it's easy to make intelligent decisions on which items are best for my needs and budget. Love the special offers too!

Thumbnail of user melanieg77
Ohio
2 reviews
0 helpful votes
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July 12th, 2018

I've been using this website for years and love so much about it. They have a great selection of products. I also love how you can search by health concern and they have articles and helpful information that isn't there to get you to buy their products. Good information about the products too; you definitely know what you're getting. The prices are good, and especially love the free shipping option.

Thumbnail of user williamr193
Florida
1 review
0 helpful votes
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March 15th, 2018

I always get great service from Lucky Vitamins. However, they change their Web page too often to "improve the experience". And that change often makes shopping confusing. This new design had way too many glitches that caused me to waste a lot of time scrolling and trying to find things. Need to work on the IT part of their Web Page.

Thumbnail of user albertom133
Italy
1 review
1 helpful vote
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February 21st, 2021

I bought 78€ order but never arrived, I live in Italy. When I ask informations about it, they told me to do research by myself, which ended that the papers were not correct. It never left customs and it was sent back. They won't send them back in the correct way or refund me... 100$ order. They have stolen my money

Tip for consumers:
Be careful if you're abroad

Products used:
it never arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user carom1
Tennessee
1 review
1 helpful vote
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June 15th, 2017

We've been ordering (domestically) repeatedly for well over a year now and, although their shipping is 1-2 days slow and almost always with something on backorder, we've never had the first problem with LuckyVitamin. We like everything about them. Given the comments below, go figure. Nashville, TN

Thumbnail of user marki58
Alabama
1 review
0 helpful votes
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November 12th, 2017

Great prices! Excellent customer service! Speedy delivery! My friend highly recommended this product But was paying A LOT MORE! I did research and found your company with the best price. My only suggestion is it wasn't easy to find your business. Perhaps better Internet advertising is necessary.

Thumbnail of user karenw275
Texas
1 review
0 helpful votes
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January 24th, 2018

1st time ordering from this company. Very easy to maneuver the web site and great prices. My item also had an additional discount which made it even cheaper. Was having a hard time finding this in stock where I usually by these from.

Thumbnail of user saraw160
Connecticut
1 review
1 helpful vote
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May 19th, 2019

I have trouble finding the San-J gluten free Tamari near my home. LuckyVitamin's price was great, and shipping was impeccable! No chance of breakage with their packing! Many thanks, will definitely buy from them again.

Thumbnail of user judithm88
California
1 review
0 helpful votes
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January 31st, 2018

I order most health and skin products here, most on autoship, which is easily adjusted as needs changed. I've had no problems at all over a few years, and have been greatly satisfied with the service. Their prices are always competitive if not better than others. Highly recommended.

Thumbnail of user jeffh629
Colorado
1 review
0 helpful votes
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September 2nd, 2019

Have not had any issues with orders, products, or quality.
We use a particular brand of stevia and just ordered 30 boxes here. The cost per box was less than half what we usually pay at Sprouts or Kroger... ON SALE. Along with free shipping and additional discounts, you cant beat what Lucky Vitamin is doing.

Thumbnail of user joant134
Maryland
1 review
0 helpful votes
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June 3rd, 2020

Wide range of natural products, personal care + edibles. Watch out for recurring purchase box which pops up a lot. Great source of everything if you don't want to risk in-person shopping right now. Wish rewards lasted longer.

Thumbnail of user katherinez6
Virginia
1 review
0 helpful votes
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April 3rd, 2018

I've been using Lucky Vitamin for about 2 years now, couldn't believe the difference in price from Health Food Stores! No comparison. Never had a problem putting an order thru or receiving it on time and for free shipping!

Thumbnail of user laurah370
California
1 review
0 helpful votes
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August 3rd, 2018

LuckyVitamin has the best prices online or at brick and mortar! 27% less than t my grocery store. Easy site to navigate and a HUGE selection. With autoship on frequently used items save even more. LOVE!

Thumbnail of user minjungk3
New Jersey
1 review
0 helpful votes
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May 15th, 2020

I'm so satisfied with shopping experience in Lucky Vitamin. The price is lower than other similar site and customer service is also good. I ordered probiotics from here, they sent them packed by cool pack. I will definitely use this site again.

Thumbnail of user alank59
California
2 reviews
0 helpful votes
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October 28th, 2017

It seems you had more choices, and shipping was faster, going back a few years. Validation on the payment screen is not user friendly - CC numbers are not flagged if entered incorrectly. A general "notice" the "Someting Went Wrong" appears!

Thumbnail of user carolc149
New York
1 review
0 helpful votes
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October 13th, 2017

I can shop for most of my supplements, body care products, and even some of my cat products all on this one site. I can even get quite a few grocery foods. The prices are good and the delivery is good with an easy to reach minimum for free shipping. I'm very satisfied with Lucky Vitamin.

Thumbnail of user davem247
Illinois
1 review
1 helpful vote
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November 18th, 2017

I have used LV since they established an internet presence and I will continue to use them going forward. The caveat is trust but verify. If you are placing a multiple item order, bring up a second window and compare LV's prices against Ameriherb or any other similar company. Secondly, and most important, verify their "sale prices" using your order history. I have uncovered aggressive marketing (FRAUD!) with 2-for-1 sales where the single item price was double the price of my last order. This tactic is a common trick used by almost all corporations to fool the their many gullible customers. I called LV out on this tactic and their response? Silence.

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