Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.
I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up
The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.
Products & selection are good, but I still dislike using the website. When I go through "my regimen" (about 95 items) and make a change, it flips me back to the top every time. In addition, when I selected "view details" for items listed as "(priced) too low to show", the entire system locked up. I tried to "back track & go forward" numerous times to no avail, finally risked a "refresh" and was lucky to get my "check out" screen again. In the past, my entire order has disappeared quite a few times, so now I print out the entire order (a waste of paper) before finalizing the order so as to ensure that I don't have to start over.
After ordering online there is no confirmation shown, and no confirmation email until much later. Web pages load very slowly. The "Contact Us" link on their website only gives a mailing address. Employees say they don't think there is any problem.
Tip for consumers:
Order from someone else.
Products used:
Lily’s products
Looking for John Master's Hair Products, some listed as being 50% off or more. The prices seemed fairly high, so I checked the actual John Master's website. Same exact price! No way I'd shop here again. Don't be deceived by false marketing! This will catch up with them at some point.
I found this company online via amazon and an item I ordered arrived over a week earlier then anticipated.
The website was user friendly, lots of great products. Would recommend Lucky Vitamin to everyone!
Lucky Vitamin offers quality products at very reasonable prices. I ordered the Real Aloe Gel - organic, and got an even better price for ordering in bulk - 12. They are a great and very easy website to order from.
This website is easy to navigate. I really appreciate the small icons beneath each product indicating whether they are casein-free, gluten-free, sugar-free, etc. I also find the Quick Reorder option very helpful and convenient.
Lucky Vitamin not only has thousands upon thousands of healthy products, but they also have a really neat little point system where you can earn $10 off future orders! Reasonable prices, super sales, fast shipping. Why go to a mall?
Plus free shipping, fast delivery, great selection. I never knew about LuckyVitamin before searching for this item, but then I found them, read about the company history, and only buy my flour here. I'm sure there will be many other healthy foods I will want, as well.
Have ordered several times with no problems. I only order in stock items and use the free shipping option, up to 6 days. I'll continue ordering here as it provides the best service, price and selection of any others that I've tried.
Good prices, pretty quick delivery, love the auto delivery feature, this is a great company. I have had great experiences with customer service, no matter what issue, information request or just assistance; they are always professional, friendly and helpful.
LuckyVitamin is by far the best prices compared to Vitamin World, Vitacost, Walmart and local pharmacy's. They carry top name brands as well as many certified Organic brands. If any of their products are delivered damaged, they replace at no cost. No hassles! Been purchasing vitamins from them for years now.
They have a great range of products clearly displayed, their prices are attractive with good discounts for quantity breaks, and the customer service is pleasant. What products I can source from this website, I will.
I've ordered twice in the past two weeks from lucky vitamin and both times were perfect transactions! They had exactly what I was looking for at very reasonable prices and a super fast shipping time! I'll be a forever customer!
Found on random search for foods for special medically supervised diet. Pleasantly surprised to find items I could use, especially since local stores don't carry. Accidentally found a lovely soap from India-on sale, too. Am sending back some items that I cannot use because of taste, as the return postage is less than the purchase price. Love that. Hopefully this will turn out as well as the original ordering process. Products were wrapped and boxed beautifully and delivery was prompt.
I ordered two packages over $30 delivered to Norway this year, and none of them ever arrived. Horrible customer service doesn't care to help. Will never use again. Literally the worst online retailer in the world!
I needed to order more allergy response and bam!-got email from LV 10% off today! Yeh! And of course while shopping on the site found other goodies so free shipping! Thank you Lucky Vitamin!--from a proud shopper from Pennsylvania!
Finding and ordering what I needed was a breeze. Really like this site! Looks like their international business may have kinks based on the reviews. Just placed my order, so too soon to tell about customer service.
Have used LuckyVitamin for several years now. Never disappointed. Even order a few cat and dog treats, Use for all my laundry supplies, dishwasher and dish washing detergents. No carrying heavy items from the grocery store. Great as I age!
Only ordered so can't say much. Hope it will help kids with travel sickness. The company seemed to be professional plus have good choice of products. The delivery price is quite high, but I am from Scotland.
I ordered products in September 2020 and up till middle of December they had still not arrived. No communication, no product, partial refund after charging a re-stocking fee. Buy elsewhere if you need products quickly or at all. 1 out of 10 rating!
When the only brand of milk my special needs son would drink was sold out everywhere, Lucky Vitamin came through with a delivery that was reliably delivered on time. So grateful for this business. Thank you!
Quick reorder is a wonderful time saver! Other things to like are: free shipping, quick one or 2 day delivery, excellent packaging prevents damage to products. And oh, of course, the great low prices better than store bought and no hauling heavy loads from stores with Internet order and shipping.
I like the selection LuckyVitamin offers. I have found hard to come by products at an awesome price. They offer subscription shipping and some with a discount! Plus free shipping at $49 total! Yes please! Also great customer service!
I've been a Lucky Vitamin fan for many years. Their website is a bit slow and cumbersome and so could probably use some updating but delivery times are now very fast. I also like the fact that they don't go to extreme measures wrapping each item in an order - as is the case at other online stores. Lucky offers something no other website has as well -- Bulletproof products, and this, definitely, makes shopping there worth while.
Thanks Lucky Vitamin, I'm still a fan.
Stocked up on essential oils without walking through the door!
Not interested in going to the stores on Thanksgiving evening, Black Friday, or cyber Monday. This works for me, especially with a discount!
Discount prices & free shipping on vitamins, nutritional supplements, health foods, bath, beauty & other natural products. Up to 75% off!
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