• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user erinr154
Minnesota
1 review
0 helpful votes
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November 10th, 2019

I love that there are so many products to choose from. No matter what I search for, I have at least 5 different products to pick from. The prices are great also, way less than any store. I love the selection for kids vitamins and supplements. Most stores are very limited when it comes to children's products.

Thumbnail of user erikam136
New York
1 review
0 helpful votes
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April 25th, 2020

I love this website because I can find everything I need in one spot!
Including household necessities and beautify things. Everything always arrives on time and well package. I have never had an issue with LuckyVitamin and will continue shopping for my essentials here! I truly love everything about LuckyVitamin!

Thumbnail of user scotts286
California
1 review
0 helpful votes
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September 1st, 2017

I ordered Heart Miracle and started using it the day we received it. It has reduced me and my wife's blood pressure to normal numbers. I'm ordering two more bottles this evening. This is a great product and I would recommend it to anyone trying to get their blood pressure down without taking medications. We stopped taking them in three days after we started taking Heart Miracle.

Thumbnail of user elizabetha105
North Carolina
1 review
0 helpful votes
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September 27th, 2017

I wanted to lose weight and had heard about these products. I saw an ad for your company and found the products that I wanted. This was beneficial for me, as I have mobility problems. I am able to get free shipping and everything is wrapped so carefully to avoid breakage. I am and will be a regular customer.

Thumbnail of user jaimec40
California
1 review
0 helpful votes
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September 9th, 2017

I love Lucky Vitamin! They always have what I need and make good recommendations for products I might like to try. In addition, I enjoy bopping around the web site. It has such a friendly feel to it! I like the positive sayings and the ease of use. Thank you for providing a great service all the way around!

Thumbnail of user ch31095
Illinois
3 reviews
0 helpful votes
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February 12th, 2018

Lucky Vitamin has the best price for these chocolate chips and the minimum shipping order for them is only $25.00. My family and friends LOVE these chips! I use them in whole food, plant based, oil-free mint chocolate chip cookies (with 1-1/2 tsp. Of peppermint flavoring) and vegan brownies. The price was 10% lower due to the auto-ship program.

Thumbnail of user juliettem21
Florida
1 review
0 helpful votes
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October 5th, 2020

I placed my order on the web two weeks ago. One week ago they finally shipped it saying it would arrive by the end of the week last Friday on Friday I was notified it wouldn't come in till Monday now today they're saying it isn't coming until tomorrow on Tuesday, October 6. When I tried calling up about it there is no way to speak to customer service unless you're placing a new order! This is the slowest service I have ever received from the Vitamins selling company.

Thumbnail of user maries288
New Jersey
1 review
1 helpful vote
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September 2nd, 2019

I have had an issue with every order. The website is not user friendly, neither is the customer service. It took so long for me to place the order. Last time I called customer service for assistance and it was delivered to an old address of mine so it took about a month to get.
Which it was easier because you do carry some good products.
Hopeful that you will make improvements?

Thumbnail of user sarahf435
Wisconsin
1 review
2 helpful votes
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November 8th, 2021

I called a day late to cancel my auto ship, company was not helpful. Personally I like buying from places that are accommodating. In this case, I had just divorced abd moved and called one day late to cancel my auto ship (still had enough) and they refused. I understand, and yet I won't buy from them again bc I as I say I prefer companies who are understanding (at least once) if particular circumstance arise.

Thumbnail of user shannond237
California
1 review
0 helpful votes
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October 28th, 2020

I buy high quality vitamins and supplements from Lucky Vitamin because they almost always beat competitors prices. In store some of the items I buy are double the price I pay through Lucky Vitamin and they also have the lowest prices online that I have been able to find. The service is great, my orders are filled promptly and shipped quickly. I know even if I forget to order I will have my replacements very quickly.

Thumbnail of user andreyb17
RU
1 review
1 helpful vote
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October 2nd, 2017

Health - what could be more important? So, the LuckVitamin is about health. And it gives an impressing possibilities to choose at best price the needed items. It has user-friendly interface, it works correctly with international customers, it has all needed methods of paying and options for free delivering. 5-stars store!

Thumbnail of user julior43
Nevada
1 review
0 helpful votes
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April 11th, 2019

Excellent shopping experience. I tried this product before I decided to purchase it myself for myself. I have an affinity for good fresh smell. I have tried one particular fragrance and I hope I liked the rest of the hand soaps. I actually wanted to buy for my mother who loves nature. She loves flowers. I do too. Thank you for this splendid website. The shopping experience is amazing.

Thumbnail of user cindyc340
Texas
1 review
0 helpful votes
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May 25th, 2019

I love this site and the ease of having my favorite items delivered right to my front door! Your site is easy to use, educational, and customer service is amazing as well. I have been very satisfied with my previous experiences and look forward to many more!

Thumbnail of user earln10
New Mexico
3 reviews
3 helpful votes
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June 28th, 2019

I paid you nearly $50 for a discount membership that is worthless, never again. I used it one time for a purchase and you could not deliver it all at once. Restrictions make it totally worthless. If I thought you were honest I would ask for my money back, we will see.

Thumbnail of user domingoss
Brazil
1 review
0 helpful votes
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May 24th, 2018

Good prices for my (brazilian) standards, delivery in a reasonable time - better than I expected. Brazilian version of website sucks it locks from time to time when searching a particular article, but all i all is good. It's my second purchase, hope it keeps this way though.

Thumbnail of user connyeh
Tennessee
1 review
0 helpful votes
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September 26th, 2017

I actually enjoy shopping this site. Navigating the site is easy and fun. Lucky has everything I need without the hassle of traveling from one health food store to the other and still not finding what I need. I have health issues and my supplements have been prescribed by doctors, these supplements are an important piece of my treatment; and when I need to find supplements It's important for me to get them easily. Thank You Lucky!

Thumbnail of user breanas2
Pennsylvania
1 review
0 helpful votes
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March 20th, 2019

All your products are of good quality. Your website is easy to navigate for consumers. I just wish there were better discounts offered - either weekly or for members. I definitely recommend this website to others!

Thumbnail of user thomasn50
South Dakota
2 reviews
0 helpful votes
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November 30th, 2017

Extremely speedy delivery at a price far cheaper than my retail outlet and even cheaper than Amazon! There's also no problem including my PO Box in the shipping address unlike all the other online stores I've dealt with which won't ship if the box number is associated with a street address. Since we have no mail delivery here and have to go to the PO Box for all our mail lots of things get returned without that address on them.

Thumbnail of user kerrik54
Massachusetts
1 review
2 helpful votes
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April 25th, 2021

Lucky Vitamin mailed my package to my last used address instead of my default address. Unfortunately, the package ended up at a closed for the season summer camp. Lucky Vitamin refused to refund me unless the package could be returned within 90 days. I could only retrieve the package if I drove a total of 5 hours and broke travel restrictions by traveling to a restricted state.

Thumbnail of user hc92
New Jersey
1 review
2 helpful votes
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June 24th, 2020

I ordered from this company in the past and was satisfied. My last order was a disaster. I've tried to contact customer support, but 5 days later and I haven't heard back. No person is available on the phone b/c of covid. I'm trying to be tolerant, but this seems to be the type of job that can be done remotely.

Thumbnail of user sw169
Canada
1 review
0 helpful votes
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September 27th, 2018

Finding specific brand supplements that will ship to Canada has been a challenge. I have been able to order some things through Lucky Vitamins, sadly not everything I need (and is available on their website) is available for shipping to Canada.
Love being able to shop in Canadian Dollars :)

Thumbnail of user ileanab10
Florida
1 review
0 helpful votes
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February 12th, 2021

This company has always been super avail and gone above and beyond.
When I have received items I did not like, they refunded me and/or sent me something in replace of it. And let me keep (not have the hassle of returning) the product(s).
Their website can be slow/laggy but their customer service makes up for that!
And 9 out of 10 times, they have the lowest prices.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jesusr297
Oklahoma
1 review
0 helpful votes
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July 24th, 2022

This company is the best ever vitamin source on the planet, great prices, great discounts, great selection and it ships for free if you spend more than $50.00. I used to go to a local vitamin store and spend easily $500 every time I went. Now I spend about $300 for the same items.

Tip for consumers:
Really good prices

Products used:
Vitamins

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeaniem5
Utah
1 review
0 helpful votes
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February 13th, 2018

I love shopping at Lucky Vitamin because I recently went Vegan and its so easy to find vegan products simply by using the filter. There is such a large variety of products and great prices. I often recommend using LV to my other vegan friends on Facebook!

Thumbnail of user nh137
Washington
1 review
0 helpful votes
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February 2nd, 2018

I'm sad that all the coupons available are only for new customers -- I wish there were better coupons/discounts available for returning customers. Also, I think it's lame that the lucky vitamin points expire so frequently -- so someone like myself who doesn't order regularly get's jipped. I've been ordering from Lucky Vitamin for years, but I have never been able to redeem points because of how quickly they expire.

But there are a few things I do prefer ordering from Lucky Vitamin, especially if I've got $50 worth of stuff I need. So I grudgingly come back

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