• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user kareng177
New York
2 reviews
1 helpful vote
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October 17th, 2017

The Organic India Turmeric is the best. It really works to reduce swelling which then gives me energy The prices are great. I just wish the deliveries were a little faster. But I just have to plan better. The website is easy to use

Thumbnail of user robertar113
Canada
1 review
0 helpful votes
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August 3rd, 2020

Pleasantly surprised at zero for delivery, duties, and customs, so I ordered a lot of them to get me through many months. After readiing other reviews, I wonder if this is misleading me and I will get charged? I guess we'll find out when they get here/if they get here.

Thumbnail of user ellem13
California
2 reviews
1 helpful vote
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March 31st, 2018

I am so happy to be able to buy the item i wanted. I have been all over the web looking for someplace that will send this item to alaska. I now will stick with lucky they are the best. And free shipping too.

Thumbnail of user christinaf154
California
1 review
0 helpful votes
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January 5th, 2020

Great site, consumer friendly, provides detailed information on products. I also like the rewards that are awarded for purchases. I also appreciate the handy links that direct you to medicinal remedies for chronic or seasonal illnesses. Kudos to the person who designed the site.

Thumbnail of user judithh225
North Dakota
1 review
0 helpful votes
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March 15th, 2020

I received my order a day sooner than I expected it, and everything was in good shape. I ordered another small order, and received an e-mail that one of the products is on back order, and will be shipped as soon as it's received.

Thumbnail of user jann99
Illinois
2 reviews
0 helpful votes
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April 29th, 2020

It took much longer to get here than usual but under the circumstances its understandable. However, you are discontinuing items I use and I had to go to another site to get it, that was disappointing. I wish you sold Bayer 80m baby aspirin also. But overall service is good.

Thumbnail of user atzaelh
Texas
2 reviews
0 helpful votes
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June 4th, 2018

Great website. User friendly. Good prices. I found out about the site from a friend sometime ago. I wish you have a section related to ailments and related vitamins-minerals to use. Thank you I will be back. PS I did not see the stamp of CGMP or GMP on your products WHY?

Practice regulations enforced by the US Food and Drug Administration (FDA). CGMPs provide for systems that assure proper design, monitoring, and control of manufacturing processes and facilities.

Thumbnail of user colletteg5
New York
1 review
0 helpful votes
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April 30th, 2019

I love Lucky Vitamin! They have the best prices and great products! I highly recommend Lucky Vitamin, I purchased Natracare Night time pads and am very pleased with the lowest price I've found so far online and fast shipping. This is a very good company to do business with. I will be a regular customer! Thanks to all of you, at Lucky Vitamin.
P.S. I wish I had a photo to post, but my little laptop wont let me upload photos. Not enough memory on it. :( But I am a real customer who did purchase the above.

Thumbnail of user robyng20
Indiana
1 review
0 helpful votes
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January 29th, 2018

I love to shop online and your prices and service is great BUT I think your site needs some work. The last time I tried to order I had repeated problems getting the order so ended up having to call. This time I had some similar problems but finally got it to go thru. Don't worry... I'm persistent and still love to order from LuckyVitamin!

Thumbnail of user annf264
Indiana
1 review
0 helpful votes
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December 29th, 2019

I was skeptical, at first, because I thought the name "Lucky Vitamin" was a little corny. After doing business for over 2 years, I can say I love Lucky Vitamin (I take a lot of supplements!). When I ordered the wrong product, they were very accommodating and I was able to get the product I wanted easily. They carry the brands I know & love at a great price and the site is very well designed and easy to navigate. I have recommended Lucky Vitamin to many of my friends & relatives.

Thumbnail of user leev194
France
1 review
0 helpful votes
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July 6th, 2020

This is the worst experience I never had since 20 years I buy on the internet. It's been 4 months now that their carrier lost my parcel, LuckyVitamin told me that there was an issue with the address apparently and that the parcel was on its way back to them, then and only then they will refund me. (I never seen on the carrier's website that the parcel was on its way back to LuckyVitamin so I don't know where they found this information). So I waited one more month and they told me that they didn't received the parcel yet so they cannot refund me. I went to the carrier website and the tracking number doesn't even work anymore since it's way to old now! I sent more than a dozen of emails to LuckyVitamin and they answered me with an automatic response that until they don't have the parcel back they can't refund me, even if I'm not responsible for the loss of the parcel... This website is a pure SCAM!

Thumbnail of user deborahl73
Arkansas
1 review
0 helpful votes
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September 15th, 2017

Don't really know what to say except that the prices seem reasonable. I will know more once my order is complete and I have my product on how much I like this site and that is when I will give a rating about my purchase. For now I will only be rating on the pricing of the items I purchased.

Thumbnail of user elisal16
Maryland
3 reviews
0 helpful votes
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April 19th, 2018

Looking for homoeopathic medicine, I came across this company a few months ago. I am pleased that it is a family business and like their attitude and the choices they make about the products they carry. Their prices are very affordable and the quality of the products is very good.
All the orders I made arrived promptly, well packaged and in the best condition.

Thumbnail of user susand251
Australia
1 review
0 helpful votes
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March 24th, 2018

I like the range that LuckyVitamin has and that's why I'm here. It had almost all the supplements I was after (unfortunately not Thorne Research, ah well) and the Karuna hand mask and other things. I do wish that shipping to Australia didn't cost sixteen dollars on top, ouch, a difference from another vitamin seller - but maybe that can't be helped.

Thumbnail of user sheilas24
New York
1 review
2 helpful votes
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June 6th, 2015

I love coconut oil. I use it for numerous purposes: coconut oil pulling to kill bacteria in your mouth and whiten teeth; moisturizing hair and skin; sautéing vegetables; adding to shakes and soups, buttering bread. It can be costly, so when 54 oz. Was offered for $20., I thought how fortuitous (and so did many others as it went out of stock very quickly). Thank you Lucky Vitamins.

Thumbnail of user charlottew44
Texas
1 review
0 helpful votes
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November 24th, 2017

I really enjoy the ease of shopping with Lucky Vitamin. Your website is friendly for a sixty year old to maneuver. Lucky Vitamin products are very first rate and high quality products. Lucky Vitamin prices are also very good. I would prefer to shop at Lucky Vitamin better than any other health care web site.

Thumbnail of user annies72
New York
1 review
0 helpful votes
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February 19th, 2018

I have been buying Lecithin Granules for myself and my parents from LuckyVitamin for over a year. I was a little nervous initially since I wouldn't get a chance to look at the expiration dates of the products. Everything turned out fine; the products were delivered on time and had long expiration dates on them! I tend to buy more when there's a promotion so I can stock up for myself and for my parents. Thumbs up!

Tip for consumers:
Stock up when there's a special e-mail discount/promotion!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinac120
North Carolina
1 review
0 helpful votes
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December 24th, 2017

I found items here that I can't find other places. I was able to try new fragrances on deodorant that I didn't even know were available. I also found them on sale, I hope the sales are often. Will be looking for other items as well.

Thumbnail of user danielah12
Bulgaria
1 review
0 helpful votes
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February 27th, 2018

I am very keen on buying some health products, especially Garden of Life Raw Organic Meal. It is manufactured in US so I can get it from Amazon.co.uk, but the price was bigger and the shipping time - between a month and two months! Very bad for me! I am vegan so I really need this product and last time after I waited almost two months for the delivery from Amazon.co.uk it turned out that I have to go to the customs, which I really hate to do, and pay additional 20% VAT on top of 63 GBP I already paid! The shipping option that you are giving me is the best - it is fast, DHL is reliable, it is door-to-door delivery so I will not have to go to customs and the price is good! SO I am happy!

Thumbnail of user maryrosem
GB
1 review
0 helpful votes
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July 17th, 2018

Lucky Vitamin is ideal when buying from the UK. There are supplements that are unavailable or very expensive to buy in the Uk and if you select the right shipping option you can be confident that there will be no extra charges. It is very reliable.

Thumbnail of user lauraw165
California
1 review
0 helpful votes
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November 27th, 2017

I have compared prices from Lucky Vitamin with my local health store, which has good prices, and on almost everything Lucky Vitamin is lower. It is so convenient to order things online and have them shipped to your door. L. V. is great about communicating when things are back-ordered or aren't shipping when they said they would. Great about not charging your CC until things have shipped, and nothing has ever been damaged or broken in shipping. I usually wait until I need $50 worth of products and order for a few months at a time to get free shipping.

Thumbnail of user kaylynk1
Rhode Island
1 review
0 helpful votes
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August 1st, 2018

I use this store to purchase bulk Jackfruit for my catering company. If its not in stock they ship me what they have and I appreciate the free shipping on big orders. Its a little annoying that you get signed up for autoship automatically, I really don't like being signed up for things without begin explicitly asked and it seems a little misleading. Otherwise great experience with this company overall.

Thumbnail of user tatyz
California
1 review
4 helpful votes
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April 8th, 2013

Lucky Vitamin sucks. Big Time. I placed my order 4 1/2 weeks ago and nothing arrived. Never received any email from them, even the initial confirmation.
When I called they told me it was a mistake on their part in the paperwork and the parcel came back to them undelivered. They never notified me about it and didn't credit my account back. If I wouldn't have called, they would just have keept the money. The customer service is very bad there. When I called the girt told me they are "very busy right now too took into my issue". Would never order from them again.

Thumbnail of user kathym598
Colorado
1 review
1 helpful vote
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February 2nd, 2019

I found lucky vitamin through a friend and have ordered a couple of times but often find myself deciding it's easier and just as inexpensive to just pick standard staples up. I like good values and often shop when I get a discount code but inevitably, it is not in the too short timeframe of three days and the code expires. Then I call customer service, let them do the order all over (because they can't see my cart) and then I get discount. Too cumbersome compared to most every other online shopping experience. Why is three days the magic number? People travel, they aren't out of products etc. Give me some time to get the discount and shop at MY convenience and I will take the time to browse all your interesting products and likely buy more. This review process annoying as well... I can't seem to post without registering for site jabber? I care enough about lucky vitamin to do it, but don't think I should be forced to for my review to post. Will unsubsribe immediately

Thumbnail of user richards804
Florida
1 review
0 helpful votes
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June 25th, 2018

The ordering process was very simple. I can say more once I receive my products as how can I rate this company when I have not received full service. I only know they took my money, now I await my product

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