• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user kathleenk68
Utah
1 review
0 helpful votes
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February 19th, 2018

I appreciate Lucky Vitamins offering a large selection of vitamins. I can always find what I'm looking for & the order is always processed quickly & arrives in good time. When something is back-ordered, I know that the order will be fulfilled as quickly as possible. Thanks Lucky Vitamins for providing good service.

Thumbnail of user berth298
Florida
1 review
1 helpful vote
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September 4th, 2017

Last order of flax oil had only one cold pack and it was thawed by the time I received it. I had to pay extra for that one pack. Too much for one pack. I might as well paid for overnight shipping or bought the flax oil at a local grocer.

Thumbnail of user fallynh
Canada
1 review
1 helpful vote
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September 18th, 2017

I selected shipping option but wanted to go back and change it. Apparently that was not an option. It said I was able to review my order before placing it. That was also not an option. There was no place to review my billing information and now it is incorrect. My shipping information is thankfully correct. Thought I would pass on this feedback as it would be nice to be able to confirm these details but there was not way even to step back. I was only redirected again and again to enter my CC or PayPal info. Thank you.

Thumbnail of user tinam153
Florida
1 review
0 helpful votes
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September 14th, 2017

I love Lucky Vitamin I get great deals and stuff I can't get else where. I recommend them especially if you need something that is not available any where else. I am a repeat customer, especially for the Coconut oil.

Thumbnail of user julianas14
Arizona
1 review
0 helpful votes
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November 30th, 2017

I love Lucky Vitamin! Their prices you can not beat! I order once a month for all my healthy needs. I have used other online stores but Lucky Vitamin is the best and they have all my products. Thank you

Thumbnail of user fionap11
Australia
1 review
0 helpful votes
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February 2nd, 2018

The first shipment took a month to arrive, however this time I went with DHL and have been informed it should take 9-11 days. The product itself is genuine and absolutely delicious... and is cheaper to order from Lucky Vitamin in the USA than from a distributor in Australia, postage taken into account.

Thumbnail of user charissem1
Indiana
1 review
0 helpful votes
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March 24th, 2018

I have ordered raw unsalted cashews before from Lucky Vitamin, and they give fantastic service, and the cashews are without a doubt the best that I have had in my search for high quality raw unsalted cashews. Especially that you can order get online. Every time that I have ordered, I have gotten my order promptly every time, and on time, or sooner than expected. I am very satisfied with Lucky Vitamin, and my purchases from them. I am a lifetime customer for sure.

Tip for consumers:
Order from Lucky Vitamin just once, and you will become a customer with them for life after receiving a purchase from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user denisem169
California
2 reviews
0 helpful votes
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March 19th, 2018

I have been ordering for years and am very happy with the service. I have had to get items replaced and it has never been a hassle, always good people on the other end of the phone. It does take about a week and half to get your items.

Thumbnail of user brendaf132
Canada
1 review
0 helpful votes
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September 15th, 2018

I have purchased products from Lucky Vitamin at least twenty times now and had never had a complaint. They deliver what they say they will - when they will and at prices that save me money. I highly recommend this site.

Thumbnail of user kanyab1
Illinois
1 review
0 helpful votes
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November 21st, 2017

Quick easy ordering. Very helpful with the descriptions. This is my 3rd time using this website and I keep coming back. This tells you something. It's the best cheapest website I came across. I like on some of the products I can order a small sample for a reasonable price. My kids have a change to try things and I can order bigger packages of they do like it. I loved how easy it is. The almond butter is my favorite and I'm glad I can have that keep coming every month. Lucky vitamin alleyways has my back right when I need it.

Thumbnail of user jenniferp371
Pennsylvania
1 review
0 helpful votes
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September 29th, 2018

I love lucky vitamin. Their prices are amazing and they usually ship in a timely manner. I ordered the protein+greens berry flavored protein and it tasted like cough medicine but I bought it for $2 so I didn't mind throwing it away. Overall, I love this company and I will continue to utilize it.

Thumbnail of user jonil15
North Dakota
1 review
0 helpful votes
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October 5th, 2018

Completed site to use, older version was more user friendly. Searcher narrow if you don't have a very pin point search description. New pricing much higher, and pentilizes you if you don't do a drop shipment monthly type of thing. Was a time you could do a resale business off this site but no more. Now your better off doing a franchise of your own.

Thumbnail of user jenniferk333
Virginia
2 reviews
0 helpful votes
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February 22nd, 2019

Lucky Vitamin is one of my go-tos for good selection and good value on vitamins and other healthy goods. They also participate in EBates for even better deals. My one complaint is that the website is slower than average, but that's it. Thanks!

Thumbnail of user dimitrism7
Greece
1 review
0 helpful votes
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March 7th, 2018

More expnsv than IHerb. High postage and long delays. No awards or loyalty credits with Lucky points earned. IHerb does...
IHerb offers free shipping to Greece, more choices in supplements with lower prices than Lucky vitamin. Shipping charges are extremely high and it takes two to three months, sometimes even more to receive the order.
My orders thru LuckyVit cost me approx., 25% more than with your US rivals.
Not really thrilling.

Thumbnail of user judyo81
Kansas
1 review
1 helpful vote
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September 22nd, 2020

Two issues. (1) I have purchased this product for autoship beginning 02/16/19. The product is great. However, at my last medical appointment my lab report showed I had too much calcium in my system. To prevent too much calcium, I reduced my daily intake by half. Accordingly, I reduced the number of bottles from three to two in each autoship shipment sometime in the past few months. I was running out of calcium, and went into your website to see when the next shipment was due only to find to my extreme surprise that the autoship no longer was shown in my account. There had been no notice of cancellation. As such, I had to place a new order with expedited shipment to receive my order before my calcium ran out. This leads me to Issue (2): I paid for expedited shipment, however, the shipment still took one week to be delivered! I'm not a happy customer!

Thumbnail of user fredv37
New Mexico
1 review
1 helpful vote
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October 29th, 2018

Ordered the wrong product, tried to follow the return instructions, there wasn't an invoice, called on hold over 45 minutes, gave up called back waited another 25 minutes gave up, placed a note in the box tapped it up and am shipping it back. Hope it works. Placed another order for the correct item I hope.

Thumbnail of user wandag15
California
1 review
0 helpful votes
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November 27th, 2017

Thank you so much for always having the best prices and the widest variety of products, especially my favorite Vegan brands. I also really appreciate all of the detailed descriptions and photos of the products. Yay! :)

Thumbnail of user julieh320
Texas
1 review
0 helpful votes
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May 23rd, 2018

I looked everywhere for the best online price for Mad Hippie products. Lucky Vitamin was the very best! Free shipping with lots of other products that I found made this a super find! Thank you Lucky Vitamin!

Thumbnail of user susanp308
Nevada
1 review
0 helpful votes
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May 1st, 2018

Wow, I was ordering a product from a different website and did a recent search. Found that lucky vitamin is less expensive which is great. Thank you Lucky Vitamin for carrying good products at a great price.

Thumbnail of user aprilw182
Florida
1 review
0 helpful votes
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August 17th, 2020

I was happy that I could find the variety I was looking for. My local stores do not carry things I need any longer. I made trips to three stores in one day and thought, that is it. I am going to have to find what I need online. And, I did. Thank you.

Thumbnail of user shareenj
Utah
1 review
0 helpful votes
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October 20th, 2017

I easily found what I was looking for and I got it at a better price than anywhere online and the website was very easy to navigate. I will be ordering here from now on and will recommend it to my friends and family.

Thumbnail of user joshc87
North Carolina
1 review
0 helpful votes
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September 18th, 2017

I have been ordering from lucky vitamin for a few years now and I have always been more than satisfied. The pricing is great, selection is very good. And it is a one stop shop. I definitely will keep coming back for more purchases.

Thumbnail of user donnaa81
Michigan
1 review
0 helpful votes
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December 8th, 2017

I like to order my products in bulk. LuckyVitamin is one of only a few that carries the gallon of EO Lavender Lotion that I need. The product arrives quickly, shipping is free over $49.00 and the site is easy to use (as if often not the case.) LuckyVitamins is the mail order company for me!

Thumbnail of user catherinew120
Colorado
1 review
0 helpful votes
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June 11th, 2018

I buy a lot of supplements. And as much as I want to support my local store, it's just so much less expensive and convenient to buy from LuckyVitamin -- especially since some of my supplements are hard to find or special orders. And I always stack my purchases so that I receive free shipping:-)

Service
Value
Shipping
Returns
Quality
Thumbnail of user anno131
Norway
1 review
2 helpful votes
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September 10th, 2020

Worst company I have ever dealt with.
Customer service wrote that I would get money refunded, that was July 1st.
Have not gotten the money yet, everytime I try to contact them by chat, customer service ends the chat.
Not recommended at all :(

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