• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user lindal273
New Jersey
1 review
1 helpful vote
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September 15th, 2017

Besides having having great difficulty with your web site, I was unable to create an account even though the screen showed all my information. Worst of all I was unable to print a full copy of my order showing all of the information.

Value
Thumbnail of user jend81
New Hampshire
1 review
0 helpful votes
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November 2nd, 2018

Awesome vitamins, prices and selection but customer service is awful! Tried to correct an address and called and called but got nobody when it shipped to the wrong address they were not helpful at all and told me I should have called. Duh, I did. Repeatedly!

Thumbnail of user estellam17
Canada
1 review
0 helpful votes
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October 17th, 2020

I love the websites that has knowledge about the products - very educational! The videos that posted was very informational too. The website is very organized, we can easily find the products that we need. Thank you!

Thumbnail of user twrubsr
Arizona
1 review
0 helpful votes
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July 22nd, 2018

When I need to find an item for a better price than retail, I KNOW I will likely find it at LuckyVitamin. Though we do find the best deals through our organic buying co-op, I can only order there once a month and then wait for 7-8 days for the truck to deliver at a drop point 1.5 hrs away from our home. When I am in a pinch, LuckyVitamin usually delivers on what I need.

Thumbnail of user darryllj1
Florida
1 review
0 helpful votes
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October 9th, 2017

I was able to research by my interest to find what I needed and find many products to choose from. Also, with the promotion I was able to find good prices on the products too. Free shipping also helps too.

Thumbnail of user stephenp90
Georgia
1 review
0 helpful votes
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February 7th, 2018

The quality of all the products are truly wonderful. I would recommend any of the Lucky Vitamin Products to my loved ones and to many friends. The different choices of products are truly *Tremendous*.

Thumbnail of user amyb139
Pennsylvania
1 review
5 helpful votes
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October 28th, 2016

I ordered The Warrior Force Extreme Protein powder. It took 7 days to receive. I live in PA and it was coming from Ohio Ridiculous! They sent me the wrong product, they told me I must return it to get a refund. Which means I would have to wait 7 more days to receive the rite protein powder. I only ordered from them because Vitacost was out of this product. I'm a business owner, I would have no customers if I treated them as poorly as I was treated.

Thumbnail of user kathleenm751
California
1 review
0 helpful votes
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June 1st, 2020

Lucky is just so easy to use.
Website is simple to maneuver around, Shiping is prompt, and automatic notices keep me informed before I even have a chance to ask.
Best of all, the products are good quality -- and prices are great!

Thumbnail of user christopherh118
Pennsylvania
1 review
0 helpful votes
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November 21st, 2017

This was my first time visiting LuckyVitamin and I was ecstatic to find the products I was in search of for discounted prices! South of France soaps are some of my favorites and I was very happy to find different styles and assortments of scents that I didn't even know existed! My local health food store only cares about three of these, and on LuckyVitamin I was able to discover new products that I'm very excited to try. And same-day shipping, free shipping was the icing on the cake! I'm very happy with my first experience here, and I will definitely be back soon to browse more and make future purchases. Thanks for the positive experience!

- Chris

Thumbnail of user suzannel41
Texas
1 review
1 helpful vote
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November 12th, 2017

They have everything I need for a great price! I don't even look anywhere else anymore because I can find what I need at Lucky. The dite is easy to navigate and it is easy to order. The selection of products and the savings really can't be beat!

Thumbnail of user dorah24
Mexico
1 review
0 helpful votes
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June 18th, 2018

I found everything I was looking for. Excellent products. I found all of the quality products I was looking for. Easy to use website. Excellent customer service. I am recommending this site to everyone I know who needs good quality products. Congratulations!

Thumbnail of user robc99
Illinois
1 review
0 helpful votes
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February 21st, 2018

I have many allergies and I have to watch what I eat, put on my skin and on my surfaces of my house. LuckyVitamin in where I do all of my shopping and I find the most incredible deals! I have always been 100% happy with all the products.

Thumbnail of user carlb238
Wisconsin
1 review
0 helpful votes
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June 26th, 2019

I was looking to save money on vitamins and sent copies of labels from vitamins I was taking. A consultant advised me on which very similar vitamins offered by Lucky Vitamin were of comparable quality and I am able to save 60% continually.
I was introduced to Lucky Vitamin by a druggest who said he buys his vitamins from Lucky Vitamin. That impressed me because he could have purchased vitamins at a discount from the chain for which he worked.

Thumbnail of user shankark6
India
1 review
0 helpful votes
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March 19th, 2018

I have tried two herbals for famale libido enhncers and they works well. Only hardship is the delay in reaching the products to me. And the service is also good. Expensive than other merchants in terms of Shipping.

Thumbnail of user chelseal113
Indiana
1 review
0 helpful votes
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November 29th, 2021

Just placed my order and it was a great experience. Tons of healthy options for all and greatly enjoy the reoccurring option, for the future. Looking forward to receiving my first order and incorporating the right vitamins and supplements for energy, anxiety, depression, overall health, brain support and immune support.

Service
Value
Thumbnail of user joannec30
South Dakota
2 reviews
50 helpful votes
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November 9th, 2021

I would put "zero" stars if I could. I canceled ordered as soon as I placed it. Received "canned" email that the order was updated, and not to request again. Funds never refunded. They claimed 2 days later that it was too late to cancel. Ordered on a Thursday, they claimed they could not stop the order, but shipped following Tuesday via USPS. They are not honest. I would never order anything from them again.

Tip for consumers:
Not trust worthy

Service
Value
Shipping
Thumbnail of user anv11
Belgium
1 review
0 helpful votes
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October 14th, 2021

Hello dear costumers,
I am from Belgium.
I was looking for a product of "garden of life" on the internet.
Guess what... Lucky vitamines had the right one with the best price!
Even with the shipment costs and tax included, it is still cheaper.
I am so happy with this good product and the services that ordered now a second time.

Tip for consumers:
Keep your code of 10% in your wallet.
It will be useful, even if you only order once a year

Products used:
Herbs

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanh1295
Texas
2 reviews
0 helpful votes
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May 30th, 2020

Bought apple cider vinegar limeade for our 'skinny margaritas'. Well packaged and delivered promptly. Just think it was expensive per bottle but frankly couldn't find it anywhere else so grateful that Lucky Vitamin had it.

Thumbnail of user geraldineh13
Canada
1 review
1 helpful vote
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October 27th, 2017

I recently TRIED to place a simple order with Lucky Vitamins. Two online attempts wouldn't work, kept rejecting my street address, again and again. I checked my address carefully, it was all correct so obviously a glitch at their site.

I then emailed them and was told to phone instead to place my order. I tried that and was then told they were out of the items I wanted!

Then about a week later they sent me one alert after another(about 10 in a period of less than a week)that the items I wanted were now back in stock.

I then phoned in AGAIN and this time, a very $#*!y rep. Informed me that they couldn't take a Canadian order by phone! When I tried to explain about all the previous delays and issues online, she just kept interrupting, telling me there was nothing she could do about it. No apologies, just rude and unhelpful.

This company is the worst! I'm sticking with Amazon Canada and Well.ca from now on. I don't have the time or interest to bother with this kind of BS!

Thumbnail of user vincentp64
Rhode Island
1 review
0 helpful votes
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July 12th, 2018

My local WFM stopped carrying the Herban Cowboy soap I've been using for the past several years. I tried visiting other local stores but couldn't locate this product anywhere, so it was really nice to find you online. I now have a six-pack arriving at my door very soon.

Thumbnail of user robertl331
Maine
2 reviews
1 helpful vote
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March 5th, 2018

The only problem I ever encounter is when I get a 5$ code for being a good customer,
They dont come often I have been buying every month for 3 years now, when I go to use the code because I use paypal they sat it has to be entered in the beginning, but there is a space for any code you may have! Its only 5$ but for me on disability it helps

Thumbnail of user richied14
Texas
1 review
0 helpful votes
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April 13th, 2020

First of All, I love you'r platform. It is very functional 100%, easy to shop & go back & forth from products & cart. I want you to realize that I recently spent 20 hours trying to register@ another vitaShopee & it was only failure after failure after falure. I actually registered 6 accounts & unable to log on any of them, it was the same story, U'r P. W. & email don't match. 1,000% unfuctional. But Thank You Universe For LUCKY VITAMIN. COM. You saved me! Everything I desire you have, nootropics etc., etc., etc. It's been a great experience w/ Luckyvitamin.
Peace out, Richie Dean

Thumbnail of user emilyb144
Canada
2 reviews
1 helpful vote
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October 26th, 2017

I love the website and the online ordering was simple and easy to do. But if i hadn't had a coupon to lower costs i probably would have cancelled purchasing from the website due to the high shipping cost. There should be free shipping with a certain amount purchased and i would be much more likely to re purchase from the website

Thumbnail of user gaylep98
Minnesota
1 review
0 helpful votes
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June 17th, 2022

I was looking for a particular supplement and they had it, also, they made it easy to return it for a chewable version which worked better. I am now using Lucy Vitamins for over the counter supplements that I need.
Much easier than going to the store.

Tip for consumers:
if you have a question while ordering there's a chat & phone option available

Products used:
health smart vitamins as needed within my household

Service
Value
Shipping
Returns
Quality
Thumbnail of user elizabethp322
Texas
1 review
0 helpful votes
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September 5th, 2019

I've been ordering vitamins from this site for many many years. From prenatal vitamins to children's multivitamins. I love the selection of natural foods and vitamin supplements. I love how detailed every explanation is. I will always order my vitamins from here.

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