• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user gemmab24
Pennsylvania
1 review
0 helpful votes
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September 20th, 2018

I really am a fan and am a long time customer. My only not-great comment is that your website is a little challenging to use to make a purchase. It's hard to go to a previous screen to change an item on the order, items are sometimes missing from my regimen and searching gets different results depending on how the search is entered. It surprises me because it is obvious that you do try to go the extra mile and there is so much that is great about Lucky - your selection, your prices, your service, and on and on.

Thumbnail of user caitlinb25
Canada
1 review
0 helpful votes
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June 6th, 2018

I'm in Canada so I can't find most of the specialty brands I want anywhere else at a reasonable price... Bai, Siete, Lily's Chocolate, Simple Mills... etc. While I wish it had Amazon's 2 day shipping, lol, I'm just so happy I can get my brands. Even paying duties is worth it!

Thumbnail of user barbarar334
New Mexico
1 review
0 helpful votes
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June 23rd, 2018

This company sells great products and easier than going to the store. Every time I go looking for a different product, I'm able to find it and able to read up all about the product and find out which is better to my finding the right product.

Thumbnail of user yvonnea29
Texas
1 review
0 helpful votes
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June 6th, 2018

I had been looking for a certain sweetner and could not find it any where. I finally discovered Lucky Vitamins! Thank goodness for them! They also have a whole lot more than just vitamins. They have a whole new look for the inside of your healthy body! (;^)

Thumbnail of user luism101
Mexico
1 review
0 helpful votes
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February 2nd, 2018

The best Sitejabber Reviews are typically helpful and describe a personal experience you have had with a website or business. A good rule of thumb might be to ask yourself, Would I find this review useful?

Online Business Reviews can be a review of the services or products being offered by a particular website, but it can also review the content of the site (say, a news website or a website with funny videos). Basically, you can review anything that has a website.

Thumbnail of user mp503
Texas
1 review
0 helpful votes
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June 27th, 2020

Everything came in an orderly fashion. I appreciate that my item arrived cold as in temperature since it is required for my item to be in cold. I am please with how my first purchased arrived. I do plan to buy more in the future.

Thumbnail of user agnieszkaw2
Poland
1 review
0 helpful votes
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September 4th, 2017

Well organized. Good discounts and LV does not you with any empty promises like IHerb that you collect your money for next shopping that must be done up to 3 months if not, you loose your money. Resonable Promo codes. I am not here for the first time and I will be back.

Thumbnail of user agnesw16
Australia
1 review
0 helpful votes
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January 12th, 2018

Great selection of products at discount prices with lots of information or where to get further information on the products.The products arrive well packaged and on time. The discounts on the products make up for the cost of shipping. Hoping that the accumulated point system can get used for discounts eventually.

Thumbnail of user sueg66
California
1 review
0 helpful votes
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December 30th, 2017

Been buying from Lucky Vitamin for about 10 years.
Recently been experiencing issues with its web site to the point where I couldn't add anything to the cart. Very frustrated. Got different stories every time I was on chat.
I have enjoyed being a long-time customer and the products offered IN THE PAST, but now I don't feel so "loyal".
For the current situation, a supervisor got on the chat and after about 40 minutes was able to add the item I wanted to the cart and I purchased what I wanted but it really should not have taken several days and about 2 hours to order stuff.
I will chalk this experience up to bad IT, even though IT says they had no problem.
If it happens again, I am done.
I will give them 3 stars because their past work has been 5 stars, but the current operating standard is really less than 2 but I can't bear to give them 1 star.

Thumbnail of user cindys197
California
1 review
0 helpful votes
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February 21st, 2018

I love how easy it is to shop for the items I need and apply any discounts I have! Also I don't have to wait for the items to go on sale at the retail stores before I buy them. At lucky vitamin all items are always on sale.
And auto ship is very convenient.
I'm here for life!

Thumbnail of user ralpha175
Washington
4 reviews
2 helpful votes
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September 28th, 2021

I was so glad to get my favorite jackfruit brand and some healthy finds. I was disappointed that some items I was searching at had a minimum order of 5 so I did not get it since it would be too expensive. Good place to shop overall but some products are really overpriced!

Products used:
Elderberry Extract 500 mg. - 120 Vegetable Capsule(s)

Service
Value
Shipping
Returns
Quality
Thumbnail of user cb599
New York
1 review
14 helpful votes
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July 6th, 2020

I've seen Lucky Vitamin come up in my internet searches quite frequently but I never took the time to look at their website. With Covid my usual resource for supplements was not available so I decided to check out Lucky Vitamin when this business came up in my internet search. I was impressed with their family's story and history of their business. This sold me that it was a reputable site. I placed my order and was very happy to receive it. It arrived promptly, was packaged very carefully and was clean. The products were exactly as described on their website and the quality of the products I received was excellent. I would highly recommend this business and will definitely be shopping with them again. My experience with this business exceeded my expectations.

Thumbnail of user kennethb617
Idaho
1 review
0 helpful votes
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July 27th, 2020

Today I ordered a Bottle of Aqua Flora; therefore I can not honestly rate the company. However, I felt that it would be fair to stay somewhat in the middle of my ratings. After I placed my order I noticed the Recent Reviews of some of Lucky Vitamin Customers. Some were positive and others were negative. Since this is my first order I don't know what to expect; but I am optimistic and hoping to have a good positive experience with this company.

Thumbnail of user carolynm102
California
2 reviews
0 helpful votes
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September 27th, 2017

I have research the web a lot looking for one company to have all the products I wanted. I didn't want to ordered from several mainly because I travel and many times have my shipments go to the destination I am traveling to... I am so delighted to find this company and have my products waiting for me when I arrive.

Thumbnail of user deannat138
Minnesota
1 review
0 helpful votes
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October 4th, 2022

We have VERY, VERY specific dietary needs. This site carries many food/ wellness products that our local Whole Foods or Co Ops no longer carry. Because the items we need are not in high demand, many places take advantage of this and hike up prices, but not Lucky Vitamin! Thank you!

Thumbnail of user karenm2075
Michigan
1 review
0 helpful votes
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July 26th, 2020

I regularly order from Lucky Vitamin and have always been pleased. I can get products there that are not available elsewhere, and my products are always delivered speedily and correctly. I love the little gifts of other products!

Thumbnail of user josephp111
Massachusetts
1 review
0 helpful votes
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September 8th, 2017

Had a problem with shipping-
One of the packages was damaged upon shipping. I emailed them with the problem.
Without any questions they quickly shipped a new package. They quickly resolved and sent bonus pack free of charge

Thumbnail of user brigitteb8
Brigitte B.
Massachusetts
1 review
0 helpful votes
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December 14th, 2017

Your website is easy to go through, prices and selection..Great! I have been a customer for many orders already and I've always been satisfied. I am very happy I found your website and I will spread the word!

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomase130
Arizona
2 reviews
0 helpful votes
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December 25th, 2018

I've ordered from them before with no problems until now. They shorted me an item but put paper materials to make up for the weight. When i called them they promised to send the missing item but never did.

Thumbnail of user perrinb1
New Jersey
1 review
0 helpful votes
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April 14th, 2019

I was impressed by the competitive pricing and quick shipping when I first found this site. I had a minor issue with one of the items and they quickly sent a replacement. I would highly recommend this site!

Thumbnail of user veganics
New Hampshire
2 reviews
2 helpful votes
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February 22nd, 2019

I've been shopping here for years, for specific Items I can't get anywhere else. I love the free shipping, but I hate the new logo "splot", and always will. The previous "lucky" clover made more sense and was endearing.

Tip for consumers:
You can search multiple deesignations, at the same time, just by clicking various designattions, like "vegan" then cclicking "organic" lower dowwn, to gett veganic food.

Products used:
All that I ggeet here, Dessert Essence face cleaning padds, canned organic pumppkin & pineapple, bulk 1lb. organic corn starch, bath saltss, Deva vegan vitamins

Service
Value
Shipping
Quality
Thumbnail of user lynnw139
Florida
3 reviews
0 helpful votes
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July 9th, 2018

I deal with one company for business supplies, one for pet supplies and one for health supplies - Lucky Vitamin - because, over and over, those three companies have the best prices and outstanding service. They are consistently superior in every way and it's such a help to no longer have to search the Internet for those three important parts of my life!

Thumbnail of user shanac6
Kansas
1 review
0 helpful votes
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September 25th, 2017

I order most everything I need from Lucky Vitamin when it comes to supplements and personal care products, even food products. If I have been unsatisfied with anything, Lucky Vitamin has went above and beyond to make it right. Plus, I get free shipping since I usually spend over $49. Thank you Lucky Vitamin!

Thumbnail of user belindal41
New York
1 review
0 helpful votes
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April 19th, 2019

I love lucky vitamin because it is so convenient to order the products I use regularly online. Prices are a lot lower than health food stores. I save even more with autoship. Shipping is fast and free with 49 and over! They have a great selection of products and shipping is fast. I highly recommend!

Thumbnail of user michellek152
Wisconsin
1 review
0 helpful votes
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March 31st, 2018

There's an easy reorder feature, so I don't need to think about all the items I purchase here and locate them each time I reorder. I love it! And there's great sales all the time too. Everything on the site is easy to use - and there's lots of great stuff!

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About the business

Discount prices & free shipping on vitamins, nutritional supplements, health foods, bath, beauty & other natural products. Up to 75% off!

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