• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user denised206
Washington
1 review
1 helpful vote
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May 14th, 2019

Really good service and follow-up to the wonderful products you offer. I will always use Lucky Vitamin for my needs. Your prices are the best around and I do a ton of price comparison on the internet. Thank you!

Thumbnail of user dawna93
Maryland
1 review
0 helpful votes
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August 1st, 2018

I love being able to go to one site and get all my vitamin supplements, personal body care products and fun little snack for the children! Once I had a shipping issue(totally my fault b/c I moved and forgot to update my address) but customer service took care of sending me a new order at no cost! How AWESOME is that!

To be honest, sometimes I do a price comparison on Amazon for some of the items I put in my cart. Only have found 1 or 2 items (out of the dozens I have ordered over the years) that were priced lower on Amazon than Lucky Vitamin, but who doesn't want to save a little more when they can?

Overall... totally love Luck Vitamins!

Thumbnail of user rheshaunl
Arizona
1 review
0 helpful votes
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July 24th, 2018

I may not have always order from the site but i do remember how straight forward it was and it has only gotten better while also making it easier to navigate through the site as well with different categories

Thumbnail of user rhondab11
Texas
2 reviews
10 helpful votes
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May 24th, 2013

I placed an order on May 8,2013 and did not receive the order until May 22,2013. While the product was as expected, the delivery time was not acceptable since the products I ordered were in stock. The site claims items are shipped within 24-48 hours, however the shipment did not arrive at the Fed Ex terminal until May 15. Um, I think that's a little more than 24-48 hours. I probably will not be ordering from them again.

Thumbnail of user oxanao1
RU
1 review
1 helpful vote
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October 25th, 2020

Scammers! Don't order from them! I paid for the order on 06/06/2020 and have not received it until now. I started writing about the issue in July and got replies. Then I contacted the carrier and he sent me to the site, they said that the site should put the package on the wanted list, since the tracker is not tracked. LP refused! They refused to declare a search for the package. And they cannot send me documents confirming that the parcel was generally sent to me. They refuse to return the money. And today they wrote that their warranty is only 90 days and it is over. Want a $ 5 coupon for your next order? What? Seriously? Do you offer me a coupon for my next order?

Thumbnail of user douglast9
New Zealand
1 review
0 helpful votes
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September 18th, 2017

This is my first order from Lucky Vitamins and the process was very easy to follow. Coming from New Zealand i love that the cost is in $NZ so i know the exact amount without having to wait for currency exchange add ons. As well, everything is reasonably priced and there is a huge variety to choose from... Thank you Lucky Vitamins.

Sincerely

D G T

Thumbnail of user mariaf95
Utah
2 reviews
0 helpful votes
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October 14th, 2017

I am so excited to have found this online company! They have very competitive prices on their products. I have 2 children and couple of grand kids that have multiple food allergies and this has been a treasure for me. I will shop here from now.

Thumbnail of user jennar18
Florida
1 review
0 helpful votes
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October 8th, 2017

Lucky Vitamin sells much more than just vitamins. They offer some pretty good deals on natural and organic food, as well as household cleaners and personal care items. Overall, they're one of my favorite sites to shop on. A good alternative to Vitacost, as they have products Vitacost doesn't always carry and their deals differ.

Service
Value
Shipping
Quality
Thumbnail of user lindad227
Massachusetts
1 review
0 helpful votes
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December 8th, 2017

We have been ordering from Lucky Vitamin for about 5 years and have never had a problem. A couple of times I needed to change my order, so I called in and arranged the changes with a friendly person. We do appreciate the low prices, too.

Thumbnail of user philipp112
Idaho
1 review
0 helpful votes
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February 9th, 2019

You delivered the product that I requested in a very timely manner. Your prices saved me a$1.42 per item. I would recommend you folks without any reservations what so ever. I will be using your company many more time in the next year. Again, thank you!

Thumbnail of user janniferm1
Maine
1 review
0 helpful votes
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March 9th, 2018

I have used this site many times over the years and find their selection and prices meet my needs! I moved to a small town and many of the products i love are not available here. So after much site comparing, LuckyVitamin came out on top!

Thumbnail of user marym632
Colorado
1 review
0 helpful votes
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March 13th, 2018

I have done my research and I get the best value from LuckyVitamin. The shipping is prompt and on time. I'm not sure I like the newer Lucky points system, before I would receive a free item or items depending on how much I spent. But overall, I will continue to be a loyal customer.

Thumbnail of user alisonm70
New Zealand
1 review
0 helpful votes
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February 15th, 2018

I have been looking for Green Magma for years and have been unable to find it in New Zealand. It is a barley powder that helped boost my immune system while I had glandular fever. I now swear by it. Still waiting to see how processing/deliver are however the fact that I found the product here at such a reasonable price is a great start!

Thumbnail of user jeffb745
Indiana
3 reviews
2 helpful votes
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November 22nd, 2019

Very disappointed! They cancel every order I place with a coupon and then lie and say it was declined by my bank. My bank says this is not true. Funny how any orders without a coupon go through fine. Very dishonest way to run a business!

Thumbnail of user lisah337
Texas
1 review
1 helpful vote
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October 2nd, 2017

I can count on the low prices, free shipping price point is very doable, I enjoy the rewards program, and who doesn't like digital coupons on items that you already plan on buying. Oh, I also got a free item that I was unaware of until checking out. I'm a returning customer.

Thumbnail of user gabrielc67
Florida
1 review
0 helpful votes
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September 16th, 2017

I have been ordering supplements from Lucky Vitamin for many years & have never had an issue with their items. They are always fresh & their expiration dates are way into the future. Their prices can't be beat! Just wish that they had more promo codes or coupons for their loyal customers...

Thumbnail of user carolynw125
California
1 review
0 helpful votes
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May 27th, 2018

There are many options for consumers but this is my main site that I save as my favorite if I am looking for all things healthy, plant-based and affordable for myself and my family. I probably order from LV once/month because its such a great company with excellent options and best prices

Thumbnail of user nancyr134
California
1 review
0 helpful votes
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September 26th, 2017

This is a great site for people who care about what ingredients are in frequently used household products and who want to buy those products at excellent prices (often better than amazon). I am a vegetarian who buys organic, cruelty free products, and this is my go-to site for vitamins, hand soap, toothpaste, mouthwash, and lotion. I highly recommend it!

Service
Value
Shipping
Quality
Thumbnail of user lynneg30
Illinois
1 review
0 helpful votes
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September 27th, 2018

Lucky Vitamin has a great selection of vitamins and other products for healthy living. The website is easy to navigate (i. E., sort for vegan) and compare products. The prices are very competitive with other websites. Items are shipped out quickly. I have never had to contact customer service.

Thumbnail of user joyb96
Tennessee
1 review
0 helpful votes
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September 16th, 2018

I love this site!
It's very easy to navigate. Easier still to narrow items down by sub-category which makes me happy because I have many allergies and ingredients to look out for.
Items are almost never out of stock. And if they are, they keep in touch with you!

Thumbnail of user raquelk8
Rhode Island
1 review
0 helpful votes
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July 21st, 2019

Lucky Vitamin One Daily Women's has many B-vitamins for energy/metabolism at an incredibly inexpensive price with options for auto-ordering in your time frame. For such a low, low, low investment in your basic health/nutrition, as a woman, you should be thankful LuckyVitamin is still in business thriving for you and me or our future generations. I'm not kidding about this!

Thumbnail of user angelat158
Florida
1 review
1 helpful vote
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September 8th, 2018

I have been ordering from LV for about 6 months now. I have had nothing but great experiences with them. From ordering to delivery. I did send something back once and that took a little while to process but once i made them aware of how long it took, they refunded me right away. They are my "go to" for my supplement, cruelty free and vegetarian needs.

Thumbnail of user harmonym5
Illinois
1 review
0 helpful votes
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January 17th, 2018

I love how Lucky Vitamin's product selection and have found many things I like here. I have found a lot of items are on back order and sometimes take a long time to arrive. The $49 dollar minimum order is too high for me. I don't buy that many vitamins all at once. So, if I only need one or two items, I have to go elsewhere to avoid the shipping. A $25 dollar minimum order for free shipping would be much better.

Thumbnail of user anab149
Illinois
1 review
0 helpful votes
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October 24th, 2017

I've been looking for pumpkin-spice tea bags all fall, but apparently they are OVER because either stores didn't have them or the cost was outrageous. LuckyVitamin came through for me -- great price, reasonable shipping and easy to use website.

Thumbnail of user leslieb116
North Carolina
1 review
0 helpful votes
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November 27th, 2017

It's always so easy to shop online at luckyvitamin.com. I love receiving email updates and special offer notices. This is my go-to shop for products I and my family use regularly. The prices are always competitive and often significantly lower than other sites and brick and mortar stores. I always feel lucky when I shop here, because I feel like I have gotten the best deal available. Thanks LV!

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