• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user naomis21
Canada
1 review
0 helpful votes
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October 17th, 2017

I had received a promo code in my last order that stated free shipping. However, it seems that free shipping is not included if the order is going to Canada, which is the same location as before. The card does not state that.

However, Aquil (? Spelling) was very polite when he checked into that for me. Please consider amending your promo cards in the future.

Thumbnail of user maries120
Pennsylvania
22 reviews
57 helpful votes
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September 29th, 2017

Here is my update on Lucky Vitamin. Recent issues that they seem have difficulty resolving has cost me money. Was on an auto ship. Got one package AFTER I cancelled the auto-ship. Got another package and charged again. I emailed them, they said they corrected the matter; and to send the box back. Got another box. Third times a charm right? HUH UNH. Mind you, this was a $65 mistake each time. They only credited back $50? When it was their fault? No, No No! Bye bye Lucky.
Fast Shipping. Safely packaged breakables. Great Products! Great Prices!~

Thumbnail of user monicam129
Texas
2 reviews
0 helpful votes
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April 8th, 2018

I am very disappointed to see so many great, environmentally friendly cleaners and soaps being replaced by the Mrs. Meyers line. I used to really enjoy a broader selection of cleaners that scored much higher on the EWG scale. I had a hard time finding the EO soaps I love as well. And even when I clicked the brands I wanted to see in the search results (which did not include Mrs. Meyers), I still somehow got an abundance of that brand in the list. Bummer! Beyond this I had 3 savings codes in recent emails, and couldn't get any of them to work. I think I'll be looking for a new place to buy my cleaning product.

Thumbnail of user alyssar37
Afghanistan
1 review
0 helpful votes
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October 15th, 2018

I live and work in Afghanistan and Lucky Vitamin makes getting all my groceries and essentials fast, easy and inexpensive. So many other companies I pay just as much in shipping that I would for the product itself and with LV, I get it faster and at better rates. I would highly recommend this company to everyone. Not just people ordering from overseas, but I will continue to use LV even when I am back in the states!

Thumbnail of user kelliem113
Pennsylvania
1 review
0 helpful votes
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June 17th, 2021

I searched everywhere for these vitamins and either couldn't find them or they were ridiculously expensive. Not only did LuckyVitamin have them, they were in stock, a reasonable price and they offered free shipping. I'll definitely be a returning customer! :)

Products used:
Organic Yummi Bear Vitamins

Service
Value
Shipping
Returns
Quality
Thumbnail of user bonifaciov
California
4 reviews
0 helpful votes
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October 16th, 2017

Excellent guaranteed help a lot of people to take all naturally
Economical please this is a nice product all over the world I heard it from my sister who has a breast cancer it helps her also recommended by her Doctor

Thumbnail of user robertr307
Canada
1 review
0 helpful votes
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October 16th, 2017

I live in the states but travel to Canada several times a year... Its great to be able to use your website and order where ever I am... your site is very easy to navigate and I always seem to find a sale... thank you for your great service...

Thumbnail of user dianar158
Diana R.
Arkansas
1 review
0 helpful votes
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November 24th, 2018

I really like the new customer discount and all the different products. Having name brand products at competitive prices is also important to me and Lucky has managed to bring the two together. HOWEVER, someone needs to take a look at your website, I mean USE it as if they're a customer. Could use some refreshing to make it more user friendly as it can be a bit cumbersome.

Thumbnail of user joand131
Indiana
1 review
0 helpful votes
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April 14th, 2019

Had a great experience with this site! Found what i was looking for and at a great price too! Everywhere else, this greensplus powder was $10 to $15 more than what they were selling it for! So very happy with my experience plus they had a couple of good deals going on as well! :) super happy customer here!

Thumbnail of user arielled1
Virginia
1 review
1 helpful vote
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April 5th, 2018

I've been ordering from Lucky Vitamin for years. Having tried other websites, I always come back to their store for the products, prices and customer service. They also have one of the easiest websites to navigate as well as the BEST descriptions of products available.

Thumbnail of user pamelar383
California
1 review
0 helpful votes
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May 21st, 2020

I ordered a large amount of essential oils and I received them in record time. The only problem that I had was one of my oils was slightly open so it spilled out and got all over the other bottles it was packaged with. Other than that, great experience.

Thumbnail of user nataliam28
Arkansas
2 reviews
0 helpful votes
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October 5th, 2017

Lucky Vitamin has products that can be trusted as the brands are quality. The prices are decent as well as shipping time. The only negative is that the site tends to download slow, making ordering process longer than necessary.

Thumbnail of user donnac186
North Carolina
3 reviews
0 helpful votes
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September 12th, 2017

I have been trying to by more natural products and I have found all they I am looking for with Lucky Vitamin. Started my auto ship orders today and am looking forward to receiving them this week! Fast shipping!

Thumbnail of user karenn158
South Carolina
1 review
0 helpful votes
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March 19th, 2019

I have ordered from Lucky Vitamin a number of times with positive results. On one occasion I had a problem with my order so I wrote to the company about it when I received the customer survey form. I received a quick response and a very satisfactory resolution to my issue. Very pleased with the way Lucky Vitamin treats its customers.

Thumbnail of user stepheno67
Florida
1 review
0 helpful votes
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August 6th, 2018

I use Lucky Vitamin for 99.9% of the supplements that I need. Their search engine is great and everything is usually in stock and ships right away. Best of all is their rewards program where you can get points and then get what you need for free! Great service! Highly recommended!

Thumbnail of user susanb676
Maryland
1 review
0 helpful votes
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August 13th, 2018

I often am looking for things that I have been told about that I don't have the full name or even the absolutely correct spelling. The search feature is robust enough that I can find things easily. I do like that a lot. Also, the prices here are better than Amazon.

Thumbnail of user seanaa
Colorado
1 review
0 helpful votes
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September 4th, 2017

I shop Lucky Vitamin every couple months. The selection is good. The prices are comparable with competitors. I'd like the option to pay a bit more and receive my order a bit sooner like other competitors.

Value
Shipping
Quality
Thumbnail of user cindyj54
Wisconsin
1 review
0 helpful votes
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October 7th, 2017

I love being able to get the products and brands I want at a huge discount. I save close to half every time I order. Love you Lucky Vitamin. The only thing I would want different is I wish the products could get here in less than a week with the free shipping. Thanks. Enjoy

Thumbnail of user melissaf115
New Jersey
1 review
0 helpful votes
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May 11th, 2018

Got an email showing some interesting new health products. Good selection & prices, even got a free gift with purchase. Had a little bit of an issue with site navigation, but overall a good shopping experience.

Thumbnail of user charetya
Colorado
1 review
0 helpful votes
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May 22nd, 2019

My local grocer stopped carrying Dr. Bronner's Sal Suds. I was bummed and decided to order on-line. Lucky Vitamin had a competitive price, free shipping for what I was ordering, and threw in a bunch of goodies/samples for free. I feel like a valued customer. I received my order without any problems and shipping was efficient. I will probably set up automatic shipping in the future so I do not have to go without my coveted soap.

Thumbnail of user kayes24
California
1 review
0 helpful votes
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February 17th, 2019

I found this company after a laundry detergent that I love stopped being carried at my local supermarket and I couldn't find it anywhere else. A few months later, another favorite product was discontinued, and again I found it on Lucky Vitamin. Ordering in bulk means free shipping and no schlepping it home from the store. A plus: While I order from Amazon too, it is nice to support an independent business.

Thumbnail of user dw822
California
1 review
0 helpful votes
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February 7th, 2018

Their prices are very comparable and typically less than other sites and stores. The website is very easy to manage and I can search for items quickly. I always check Lucky Vitamin for the latest deals.

Thumbnail of user jonathant117
Kentucky
1 review
0 helpful votes
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July 8th, 2018

Always easy to find what i am looking for and the checkout process is super quick and easy. Things arrive quickly and the prices at which lucky vitamin allows one to get healthy products is phenomenal.

Thumbnail of user jamesk55
Arizona
2 reviews
4 helpful votes
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February 11th, 2014

Disappointing company. Sent most of product with less than 90 days dating remaining, compared to typical dating of 9-12 months. Split order into three orders because they were out of product. These orders were filled with product less than 90 days of shelf life. They must be buying distressed product. Would not recommend or use them ever again.

Thumbnail of user chrish97
Wisconsin
1 review
4 helpful votes
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February 6th, 2014

Very disappointed in this site. Yes they do have some of the best prices for name brand supplements but their customer service is horrible so be prepared to lose money if anything goes wrong. I purchased a cleansing powder product to which I had a severe reaction, they would not take it back and it was over $45 ouch! In the past I have been able to return things to Amazon, LEF and Vitacost with no problems at all. In another order with LV I was missing an item in the box, they would not refund for the missing item. Overall, very disorganized company with sucky customer service.

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