• Lucky Vitamin

2021 CUSTOMER CHOICE AWARD

Lucky Vitamin

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Overview

Lucky Vitamin has a rating of 3.7 stars from 2,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.

  • Service
    181
  • Value
    200
  • Shipping
    194
  • Returns
    85
  • Quality
    181
71
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How would you rate Lucky Vitamin?
Top Positive Review

“Getting low”

Dana W.
5/11/20

I've been ordering from Lucky Vitamin for YEARS. Their prices are very competitive and free shipping is important to me. I've never had any problems with my orders and they usually come right on time. Two thumbs up

Top Critical Review

“Terrible packaging!”

M S.
2/17/20

The bottle of poorly wrapped lemon juice shattered in the box soaking everything & leaving a huge mess. USPS stamped box was received this way, damaged & leaking. Can't reach customer service. Tried phone, chat & emails, no response. Terrible service! Will never use again.

Reviews (2,732)

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Reviews that mention popular keywords

customer service (269) quality products (60) web site (50) shopping experience (28) product selection (28)
Thumbnail of user susanm375
Pennsylvania
1 review
0 helpful votes
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December 3rd, 2017

I ve used Lucky Vitamin for many years and have generally had good experiences. The one problem that occurs sometimes is that my $5.00 earned credit isnt always recognized and occasionally products that I buy that should earn me 2x, 3x, or 5x points dont register in my total. However if I call they have almost always been helpful to rectify the situation. Also the few times something was damaged in transit they quickly sent out a replacement.

Thumbnail of user dragosm2
GB
1 review
1 helpful vote
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January 4th, 2018

I ordered 1 month ago, still I had nothing. But what it is very anoing it is the way their customer service is dealling with my queries. From 3 attemtps to get in touch with them, they only reply once at the beginning saying that I have to give it a bit more days.And that was all. After one week I asked again about the order... no reply. 10 days later... again no reply. Looks like I just throw some money out of the window how long they don't bother to respond on my queries. By the way... the DHL tracking number is invalid(provided by the company) so I cannot track the order by any mean. I'll try to find that if it's legal for a seller to provide an inexistent tracking nr. STAY AWAY>>>TOTALLY JOKE

Thumbnail of user akuan1
Illinois
1 review
0 helpful votes
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April 7th, 2018

Glad to find Bigelow Ginger Snappish Tea! Had to place larger order than expected to get the benefit of free shipping and couldn't find a discount promo code to use. This s my favorite tea and I drink a lot of it!

Tip for consumers:
I alwas try to shop and compare prices including shipping cost.

Value
Shipping
Quality
Thumbnail of user tarar350
Florida
1 review
0 helpful votes
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August 3rd, 2022

I've been shopping with Lucky Vitamin for many years. There is always a wide selection of suplements, homeopathics, herbs and organic pantry & snack items. I buy our adult supplements as well as my kids' vitamins, probiotics and omega's here and they have many great brands. Lucky doesn't push any particlular brand but does have their own brand. And for the Lucky Branded items I do buy, the quality is high. They have a recurring purchase option that saves money and along with some other ways to save. I've compared them to the largest online retailer and their prices are almost always lower and it gives me an option that's not that largest-online-retailer. I'll continue to buy from Lucky Vitamin!

Tip for consumers:
Lucky Vitamin has a support team trained in helping you select what you need. If you aren't sure, reach out to them before you buy so you can get what you need and nothing more.

Products used:
Multivitamins: Whole Earth & Sea, Garden of Life
Spirulina: Lucky Vitamin Brand
Kids Multi, Probiotic & Omegas: Garden of Life

Service
Value
Shipping
Quality
Thumbnail of user donnal134
Tennessee
3 reviews
0 helpful votes
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October 5th, 2017

I have bought the Apple Cider Vinegar diet plan at Walgreens and thought I got a good deal. But I got an even better deal with Lucky Vitamin and bought double the amount for a great price and saved a great deal more money. My Kind Of Savings. Thank You.

Thumbnail of user pennyl86
Florida
1 review
0 helpful votes
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July 15th, 2020

Some of the vitamins I received were damaged due to heat exposure. Their website states it takes 2-3 days to my destination and it took 6. In addition, they shipped Fed Ex smartpost which uses the USPS to make final delivery and is one of the cheapest ways you can ship. My package went to multiple cities within my state before finally reaching the USPS and then they did not deliver it until 5:30 pm so carrying a package with vitamins over days of ground travel in the heat melted the Irwin Naturals Mega B and Irwin Naturals Milk Thistle liver detox. When you're shipping vitamins that are sensitive to heat exposure, use a better shipping method.

Thumbnail of user jenp152
Indiana
1 review
0 helpful votes
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May 12th, 2021

I love the ease of ordering and their amazing variety of brands! Excellent customer service! If any unforeseen issues arise they are quick to communicate and keep you updated.

Products used:
Vitamins and supplements

Service
Value
Shipping
Quality
Thumbnail of user susannem27
Utah
1 review
12 helpful votes
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May 23rd, 2019

I started using Lucky Vitamins about 4 years ago because I had several chronic digestive and joint issues and needed specific supplements on a daily basis. Shopping online was the best way to compare brands, ingredients, dosage, and get the great discounts. Finding the right products for my health has improved my quality of life because I figured out the right supplements and feel so much better. I now order vitamins for myself and my extended family members and friends. I have discovered new products that have contributed to my health regimen. I prefer getting my vitamins and supplements here versus shopping at the health food store because it takes forever to scan the isles to find what I am looking for which may be out of stock. Shopping online has saved me from that frustration and I always find what I need at a great price. One of my fav products I tell everyone about is called Advanced Enzymes which helps digest food and my stomach pains are now resolved. I also ordered gluten free food for a friend as a holiday gift and he loved it.

Thumbnail of user cheryll81
Texas
1 review
1 helpful vote
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October 3rd, 2017

This is where I have purchased my protein for the past couple years, their pricing seems to be stable. My only wish is that I could have locked in my pricematched price. Protein prices are ridiculous for Syntrax,

Thumbnail of user soniat158
France
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Many years I buy my supplements and vitamins, from USA shipping worldwide.
They have such a big range of choices...
I love it.
Very professional and nice!

Tip for consumers:
enjoy

Products used:
a lot since many years, vitamins, supplements...

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellym853
Alabama
1 review
12 helpful votes
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June 12th, 2020

The products I've received from Lucky Vitamin have always been of good quality and arrived within or earlier than the slated delivery time. I received the MCT oil I ordered recently, quickly, which was surprising given that so many services have been delayed in recent months. Lucky Vitamin has been faster than Amazon and USPS. I'm diabetic and it has an effect on skin health. In just 3 days of using Lucky Vitamin brand MCT oil I've seen an amazing improvement in my skin. Thank you to the Lucky Vitamin Family!

Thumbnail of user moonp3
Florida
1 review
0 helpful votes
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August 1st, 2019

They said had my item in stock when i put order in then 4 days later tell me they are out then few days later tell me that the charge for them didnt fully go through and they need to recharge me even though wont be in stock for few days. I tell them i cant pay cause bank says they have my money and was large order. They say it will fall off in about 72 hours i say 72 hours i can pay they say we need you to repay now. You f*ed up and let me buy something you obviously didnt have then take money out my bank and want me to repay while i wait for the other money to come back wtf.

Thumbnail of user carriel128
Michigan
1 review
0 helpful votes
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June 23rd, 2019

Lucky vitamin.com saved me when I couldn't find the specific food my friends Chihuahua ate. My lab decided to "taste"the Chihuahua's food while we were away. I needed to replace it, but couldn't find it anywhere. Lucky Vitamin had it and sent it expediently so I could replace it! Thank you!

Thumbnail of user holyc3
Florida
1 review
0 helpful votes
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March 24th, 2020

I placed an order with Luckyvitamin during the coronavirus problems. My order was damaged during shipping. FedEx wouldn't deliver my order and sent it back to Luckyvitamin. I contacted Luckyvitamin about getting a refund and I have been very unsatisfied with their customer service. Still waiting for a refund

Thumbnail of user lionelb55
France
1 review
3 helpful votes
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February 10th, 2021
Verified purchase

The worst experience ever. Terrible service. I did order 1 month ago and never got it. When I ask where is it, they are not able to give me any information abt it. Highly do not recommend!

Tip for consumers:
Guys never ever use this website , cuz they are scammers .. I red so many reviews of the customers that had the same problems as me . The only thing they do is stealing our money .. no refund . No useful answers .. so safe your money and buy somewhere else ..

Products used:
Vitamins

Service
Value
Shipping
Returns
Quality
Thumbnail of user kusumc1
India
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Luckyvitamin is a very great website to order your high quality supplements and get good discounts and hassle free delivery from them at a minimal cost

Products used:
Berberine I use

Service
Value
Shipping
Returns
Quality
Thumbnail of user terryb420
California
1 review
0 helpful votes
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August 23rd, 2019

I just bought 3 bottle of Super Adaptogen by Dragon Herb. It was powerful because of all the ingredient that was in it, both my mom and dad love it. I will continue to buy more in the future. I hope Luckyvitmains bring more of Dragon Herb product.

Thumbnail of user steffanic1
Washington
1 review
0 helpful votes
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September 24th, 2019

Love the membership pricing discount and free shipping minimum, get it about the same price as amazon this way but with fewer changes of hands. I like to get supplements as close to the supplier as I can.

However, I DO NOT like if an item is backordered, they add an additional pending charge for the item ON TOP of the already charged full amount of your order. Yes, you only get charged for it once eventually, but I had the pending charges tied up in my account for almost a full week. This is something that needs worked out ASAP. Either don't let orders check out with a backordered product or charge for it when the item is available, but DON'T charge it twice and then edit the amount later on.

Thumbnail of user davida379
GB
1 review
0 helpful votes
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September 15th, 2017

Very Nervous. First time using this site. If all gos well i will come back. Its just a bit to much to ask me to review this site when for all i know it could end up being a nitemare. Please look after me'' I'm a new customer. Your business will look after itself if you look after your customers, especially your first time new customers.

Tip for consumers:
I cant ad anything here as i am a compleatly new customer hopping for the best as its my first time here.

Value
Shipping
Thumbnail of user sheilaj27
Texas
1 review
0 helpful votes
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December 28th, 2017

Great choices and prices on items I need. Love ordering from them. Prices cheaper here than on Amazon. Love the spoonable Stevia and have been using it for years. It is cheaper on here than Amazon Prime. I also order my vitamins from here as they are cheaper. They ship fast too. If place an order for $49.00 the order ships free!

Thumbnail of user lynr27
Florida
1 review
1 helpful vote
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April 4th, 2019

I know I had to wait a while before my order was filled for the 30 bottles of Balsamic Fruit by Walden Farms and because of the wait, you sent me 12 bottles of Sunflower Lecithin NOW as an apology for the delay and we really appreciate it. I have Trigeminal Neuralgia which attacks the right side of my face with electric shock and so I decided to try out your gift and hopefully it can help to repair the nerves around my face and brain. Regardless, I am taking it twice a day and thinking of your company and will continue doing business with your family owned business. Thank you, Lynette Robbins

Thumbnail of user jessicam770
Nevada
1 review
0 helpful votes
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June 23rd, 2019

Item was on back order so took awhile to get it, then when I received it, the item was leaking in the box, sticker attached to bottle was oily couldn't see what it was and papers inside the box under the bottle were full of oil as well. Over all I'm glad I was able to recieve and still have a little more than half the bottle left and my money didnt go to waste

Thumbnail of user michelles640
North Carolina
1 review
0 helpful votes
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September 4th, 2018

I love LuckyVitamin, they have great prices, great sales, and a great selection of products. This is my second order and everything is going well. My products arrived on time and none of it was damaged. I love the customized boxes they ship in and all the info booklets and coupons they send with it. They provide very detailed information for all the products they offer and you can voom in and read the bottle. You can also create a wishlist and they have agents available for chat for all your questions.

Thumbnail of user ursulag3
Pennsylvania
1 review
0 helpful votes
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September 13th, 2017

The site was easy to navigate and they had exactly what I needed. They had 3 different strengths and a description of each. If this works for my fibro I will definitely be back for more. OH and don't forget the fact that I was able to use a coupon, WOOHOO!

Thumbnail of user wesleym165
Ireland
1 review
2 helpful votes
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August 28th, 2021
Verified purchase

What I can see this company is a scam, I placed an order that on the website have the information they have in stock and after I confirmed my purchase I received an email saying that they cannot delivery and they doesn't know when it will be delivered, First I spoke with John Paul who hates his job and doesn't want to help and make it clear that they don't care... after I received another email from Rahma Akmad who says he's a supervisor saying the same thing that they cannot delivery and neither cancell/ refund.

Don't buy otherwise you'll loose your money

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