Luminess

Overall, the experience of try-before-you-buy was very easy. Unfortunately, the foundation itself didn't work for me. Honestly, I don't necessarily think it's the product itself, but really my face just hates every single foundation I use. I will say that Luminess at least made my skin look flawless for about 3 hours, then the oils in my t-zone separated it and it looked so cakey. But the normal parts of my face held onto it well.
When I went to request a return, customer service was amazing. They offered to let me talk to a specialist for alternate tips to help with my skincare. I had initially been charged for the product, but once they realized the mistake, they refunded it immediately without issues.
I think it's definitely worth a try!

Like I explained in my initial review, I requested to cancel my subscription, and the CSR was super nice and helpful, and it was taken care of with ease. I wish all CSR’s everywhere had the same customer service!

Before buying make sure you know your color. It's also advertised as an air brush makeup but really you just spray it on the brush. Didn't give me the results I hoped for. Did not know how to contact company.

I have tried this foundation for about a week. I fail to get a smooth, even application. This goes on spotty, uneven and ends up very cakey. I'm sure it's more my older skin but, was hoping this would be my "IT" foundation. Customer service was excellent and I do love the face palette that came with this kit. Thank you for letting me try this product.

Custom service was very polite, helpful and indeed we agreed on a solution for my return.

I love this product, I think this is the best make-up I ever had. It's perfect and it does stay on for the whole day. Doesn't look cakey and no streaking. My skin has uneven texture due to acne scarring, luminess helps with that. It blurs the problem areas with a matte finish. My skin is also oily, I carry blotting sheets with me, the foundation doesn't transfer as much like other foundations I've used in the past. Over all, luminess is the best! Thank you so much!

Helpful and nice! Excellent customer service!!

It's not for me.the consistency is either too heavy or too little. The base doesn't make a difference in the longevity as does the sealer. The spray goes all over my vanity. I'll keep giving it a chance to see if I like it anymore but as of now. I won't reorder.

I called and spoke to someone and she wound up telling me, i wish i could help i found a solution...my hands do not work well plus the product was very heavy,,,i now spray the first bottle on my sponge and then the second bottle.then i put dabs on my face and smooth it out with the brush...this takes some time,,,but it may help other 80 year olds with arthritis...sorry its just not my tea...but i hope my suggestion may help others thank you

not very helpful....she said ...i wish i could help you ....but there is really no answer

I am excited I am using eyeliner and eyeshadow for the first time in a very long time. However, suddenly my lips are dry chapped and hurting and ai can't wear my lipstick from Luminess. Trying to figure out if they changed something or if my body is just crazy!

I have been using this product for a week now. The color match was spot on. My skin has a nice glow. I am experiencing a little break out but hopefully once I get adjusted to this new product it will go away.

My experience over all has been good.
The product has made my face break out. I'm unsure of why. So i decided to wait until this break out cleared up and try again. I think one of my other cleaning proficiency may have something to do with the breakout. We shall see

I absolutely love this lightweight yet great coverage foundation. The color I wanted was out of stock so I decided to mix two colors and it's perfect. Really lovely product. I'm a middle aged woman that's starting to get fine lines and wrinkles. This blurs it all nicely. I've looked for a foundation to love for many years because I hate the heavy feeling of most. I hope this stays around for a long time. Thank you

The luminous feels good on your face, but for me it wont-work. My skin is a little dry and it still leaves me with makeup embedded in my fine lines. I'm sure this product would be good for someone else. I'm glad I tried it.

So after using this product for a week, there are a lot of steps we weren't told about, the coverage is ok and the color is orange. I believe that bottle won't last long and would be expensive to constantly replace.

I received the products as advertised and promptly. Although the color is not exactly right it is still very nice. It's a little too light! I probably needed the next color but don't want to go to the trouble of sending this one back.

From the time I ordered to delivery took about 3 weeks so it already makes me question ordering in the future because since these bottle aren't see through I won't know that I need to order that far ahead of time so would have to go without unless I keep stock. Shipping times need improvement considering this companies been around for a long time

They assured me my order would be processed correctly

I tried the product and it did not work as advertised. I tried to return via online and calling with no luck. Finally got through to be told return was expired and was only offered $50 refund. This is frustrating and will not ever use product or by from this company again. Regards, Laurie Wheatley

Well when I finally got through to someone I was only given an option of a partial refund because after failing to getting through I was unable to return because of expiration by two days. Beyond frustrated and disappointed

I was looking for that flawless face that you see when you're purchasing the item however, that was not the case. Also, the color was not good. Makes my face look yellow. I hope to send it back with no issues, but I'm sure it will be a hassle As most are.

I love Luminess. I recently moved to a tropical climate and an out of my Luminess after some delay I had the product delivered to my daughter in The States and she mailed it to me. I must say this product was flawless even in the humidity and heat. I love the primer, foundation and finishing spray. I ordered extra of the product so I don't ever run low again while I'm away from home. I use the can airbrush spray products and they are worth every penny. Thank you Luminess.

I've used this product before but didn't keep my old bottles so I don't believe I ordered the right one. I sweat and it starts to separate on my face and doesn't stay on. Disappointed. I need to see which one works better for sweaty days.

I was very interested in this make up due to the fact that I have some dark scars on my face and I thought finally something will cover it. I want to start off by saying I ordered the wrong color however even trying that it did not blend well nor did it cover my scars. I'm really dissatisfied.

I like the color but wished I would've gone one shade darker. I'm afraid that the can that they sent me is a little clogged. I've tried to rinse it under the drain as well. It's not a very big can, but I just got it last week and I feel like it's going to go soon. Maybe just a bad batch.

I initially chose a color that was 2 shades to dark for me. Luminess CS was amazing and quickly resent me a new shade and it's a perfect match. I used the brush that came with the set and it really does leave an airbrush finish. I suggest everyone try.

Agent was very kind and helpful.

I have used it twice. Goes on very smooth. Good coverage. Not cakey. It doesn't seem to last all day, which is what I was looking for, but I'm going to try it a few more days to give it a fair chance.

Not satisfied at all shade is off no return label to return product - also there were other products sent with no instructions on how to use them / looked up on internet under luminess products not even listed.