Luminess has a rating of 3.8 stars from 5,255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
The coverage is amazing and my skin looks so flawless. The foundation is easy to apply and the makeup remover makes my skin feel so moisturized.
I have been using lip stain lipstick for over 5 years and I can honestly tell you is one of the best! I apply it once a day it lasts all day.
They have the best customer service.
The first time i heard of luminess it was a Hair Show
Hi Magdalena, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Is hard to navigate on your website it needs to be update. It took me too long to shop I had to keep putting my items on the basket over and over I almost give up. Irritated!
The product is great and the presentation is wonderful, just not for me... I did not like the airbrush system, I don't find myself comfortable using it, and the brush provided was a bit rough on my skin.
they called me and emailed me I need to call back. I am on recovery from a surgery and I have been in rest.
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* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Carla, It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Easy to use for the foundation with the brush, but not that good for the primer.
Coverage is good but color looks pale on me and texture is a little thick, fine line is still there and also feel try.
From facebook
Hi Tammy, We are committed to helping you find the success of using our products! We recommend consulting with our makeup artist to ensure the correct application process is made when it comes to airbrushing.We sent you a link via email -Let us know if you have any questions, we are here to help!💗
I wasn't sure how this experience was going to go so I opted for the try before you buy. I am completely satisfied with the coverage and the luminescence of my make up. The shade match is perfect! The combination of the primer foundation and sealer gives me an all day Face and it even last through my hot flashes. Thank you Luminess!
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Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I was so excited about getting my new handheld Breeze, but after a couple of uses it started to clog up, even though I cleaned it after each use. I wasted a lot of my makeup in this item. Very disappointing.
I had a hard time trying to figure out what she was telling me. Asked to speak to a manager in charge, she put me on hold for awhile, came back on and said she emailed me a label to mail everything back to LUMINESS.
Watching a TV ad.
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
Eh…. It's not bad… but it settles in fine lines even if you do literally one layer…. Def not my favorite product.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Ashley, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
This truly is a perfect skin match foundation that buildable. I was shook trying it for the first time and fell instantly in love.
Hi Donisha, This warms our hearts! Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
It seems to be what I've been looking for. Only used it a couple of times so far.
Hi Teresa, This warms our hearts! We are so happy to hear you are loving your Luminess Products!❤️
I love the airbrush spray! It is so silky smooth and covers so well. It doesn't feel thick but it covers my blemishes. I bought the spray kit that comes with the application brush, the primer spray, the foundation spray, and the sealant spray - the perfect set! Plus the sealant spray smells so good! I love it all!
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Hi Melissa, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I was not impressed with the quality of the machine I was sent or the performance. It would not go on the low setting and it was difficult to clean out. I chose medium to full coverage product and what I got was a slight tint with no coverage no matter how many times I went over my face. I was expecting to love this product but I am glad that I did not due to the cost of this system.
I want to return my products. Representative was very friendly and eager to help but we left the conversation without finding out how the return shipping label would be sent to me. I assumed by email but it has not yet been sent. Maybe it's in the mail? I will have to call back to confirm.
Hi Cary, It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Not good at all, product not upto the mark
Would rather prefer any branded makeup over this
If you follow all the instructions, very easy to apply. I do believe that it's a little messier than I thought it would be for a new user. I got it on two different articles of clothing hard to remove at the end of the day. It took me quite a while to remove it from my face.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
I love how easy it is to use and the colors are so great. The only thing better would be the chat and instagram people should know how to answer questions..
on phone great.. not so good on chat or insta..
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok.
Very easy to navigate and find what I was looking for myself. I love it goes on smooth like butter.
A friend told me about it.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Not sure how I feel about the 14 day trial. The products are okay, textured skin eh.
Hey Ashlie, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back at 800-209-2718 and we would be happy to get you taken care of!❤️
This product is my absolute favorite foundation! I'm 40, and it doesn't settle into fine lines, it gives a beautiful glow. I love it! I highly recommend if you want a foundation that feels like your wearing nothing, but, covers everything! Thank you!
We are so happy to hear you are loving your Luminess Products!❤️ This warms our hearts! Thank you for being the best part of Luminess! 🥰
Color match is off. I asked for full coverage 90 warm dark and I received 80 light tan
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Ruelena, we would love to investigate this issue further. We were unable to reach out and are looking forward to hearing more from you.
I was skeptical but I am a believer. I simply love it! The foundation covers up imperfection but it still feels very light on the skin. Customer service is outstanding!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok.
So far I am loving all the products! They work as great as stated in your ads.
Ad on social media. Can you please change my email address to *******@yahoo.com Thank you!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
I can tell that this is a nice product and I'm sure it works for some people but I have very unique skin color and it's very hard to match so unfortunately this product did not work for me! I do really like the primer though and the setting spray and foundation brush.
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We are well aware that when ordering cosmetics online, you can never be 100% sure until you try it on if it's for you, big part of why we offer it on a Try Before You Buy basis in the first place! But to take that a step further, we also include a 100% Color Match Guarantee to make sure you can try something else out without having to do a whole return and reorder process!😉
Primer is amazing spray, smoothes out fine lines and the foundation is accurate to the shade i requested. The brush provided is prob the key to applying amd makes skin look healthy and glowing. I love it.
Placed the wrong order. Was able to get it corrected quick and easy right after i placed the order. Then after i Received product, had a malfunction, customer service sent out another and discounted my first order with no hassle. Really nice knowing service backs up product. I will be ordering another.
We are so grateful to have customers like you and look forward to working with you again in the future! 😊
It's ok but seem better on ad that in person. It's a bit expensive for the amount of product
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Tracy, If you have any inquiries or require further assistance, please don't hesitate to let us know. Our dedicated team is here to provide you with the support you need. We look forward to hearing from you soon. You may contact Customer Service or you can live chat 24/7.
I like it but I'm not really fond of the shimmering I like more natural look. But it's very smooth don't need much to apply and feels very light on skin.
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* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Maria, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
I've wanted to get this for a long time, I'm hopeful & will continue to try it
Hi Denice, This warms our hearts! Let us know if you need anything throughout your Luminess journey! ❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Hi Felicia, This warms our hearts! Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰