Luminess has a rating of 3.8 stars from 5,267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
I hope it works like I see your videos. I love it. It works well the makeup looks lovely. Thank you.
We are so excited to hear more about your experience with our product. Spoiler alert: You’re going to love it!
Sending back is a pain, not worth it. You have to call them to get a number, it doesn't come with a return label.
Returning the product is a pain. Nobody wants to have to call in to get a number and print a shipping label. You should make it easier to return if you don’t like the product.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Christina! We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Fast shipping and the product is great! I love the coverage and the airbrush look. I don't feel like I'm wearing any makeup and that's a plus.
We are so happy to hear you are loving your Luminess Products!❤️
I really like it! Waiting to see how long it lasts because it is a little hard to tell from the bottle.
Face book ads
Thank you for taking the time to review our product! ❤️❤️❤️
I never received my order. It is a scam. Customer service is a joke. I am very disappointed with this so called company.
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
Easy to place my order and I love this product! It is light but great coverage and I love the brush!
Thank you so much for reviewing your experience and sharing the love! ❤
I have emailed to find out how can I return this shade and get the correct shade but I still have not gotten a response back!
Nothing MIA
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Ashley!We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
I love this makeup its light,airy, does not run when I sweat,looks natural. Has a natural glow like a day at the beach.
I keep reading articles about mature women shouldn't wear liquid foundation that it shows all your lines creases and they are right so happy that I tried this make-up!
This warms our hearts! Thank you for being the best part of Luminess!
Very happy with all my contacts with ordering, delivery and customer service representative. The package was well pack and love the extra items.
Upgraded my old Luminess product. Quality, quality is what I expected and Luminess came through, again.
Your feedback means the world to us and to our entire team! We look forward to serving you again soon and as always, we are always readily available to assist you.
I am very allergic to your product. I have requested a refund. Had to spend almost 100 to b diagnosed and treated. Sorry
Hey Carleen! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Hate the add on purchases! Stop! I am returning! Clogged, and never sprayed. Will be returning, and cancelling the order! What a joke!
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
Hate the add on purchases! Stop!
Just received it. Haven't tried it out yet. Hope it's as easy to use and that your makeup turns out like it shows
It looks less time consuming and easy to use.
Omg!❤️ You’re going to love it! We promise, you’ll never want to return to your old foundation!
Getting the feel of it and love the product. I would recommend this to everyone. It's easy to put on and blends well.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Fast easy affordable great easy to use loving how a another great way to make your self look good with out taking hours
Tv Commercial
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
When I first tried the foundation the color was perfect and now it looks like it oxidized inside the can because it is darker now.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Chakana! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I was amazed when the product covered my redness on my face. Felt smooth when applying and didn't feel as heavy as my normal face foundation.
Saw post and videos on Facebook
It makes us happy to know that we were able to help you achieve your make-up goals!
I really love Luminess's spray airbrush foundation with their application brush. Looks so natural yet covers imperfections.
They needed a email address. I wanted to know why I had items on hold but had trouble contacting them.
Been using their airbrush system for years. This new way of applying makeup is much easier.
Thank you so much for reviewing your experience! Let us know if you need anything throughout your Luminess journey!❤️❤️
Wonderful help and great response! The color I chose worked great and matched better than any other makeup I have used before!
Tv and facebook. Facebook
Thank you so much for reviewing your experience and sharing the love! ❤️
Tv and facebook
Since I just received it today and January 10 I will be using it in the morning and I am looking forward to it. I wanted this for a very long time.
I chose luminous to hopefully make my mornings, putting on make up easier and to get full coverage without using lots of other products to cover redness and flaws.
❤️ You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you!
I saw lack of coverage and it took too much to try and cover and then I looked like an old lady with too much makeup on
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Cathy! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
The shade I chose was so spot on. It is so lightweight on my skin and gives me great coverage! I found my new foundation!
I heard about luminess on tv. A commercial
We are so happy to hear you are loving your Luminess Products!❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Thanks so much for sharing your experience with us! We strive to deliver the BEST customer service to our customers and happy to hear you had such a positive experience with us! Let us know if you need anything - we are always here to readily assist you!