Luminess has a rating of 3.8 stars from 5,265 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
The over application process is super easy and love the lightness of the product, only issue is getting a perfect match of color.
For the convenience
Hi Larissa! It looks like we've issued a color match request for you today-Let us know if you have any questions! We’re here to help!
The skin ID match was wonderful, the ordering process very easy, but the "try for $5 shipping" was my favorite!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Love all their beauty products. Good delivery and the quality! Their eye and lip make up range is the best. I love it!
I ordered from the website and all was good! I didn't need customer service at all and knew which products I wanted…easy!
This warms our hearts! Thank you for being the best part of Luminess!
Try me later. I have had it one day. Still learning about it. When I know more about l will let you know.
It appears that I need to use more foundation than I normally use, to achieve the same coverage. I don't really care for that aspect of the product.
I have received my product, but due to a killer cold, I have not used it yet. Looking forward to trying it out.
Great,smooth for all skin type,look young,and soft and not greasy,smell good,Number one recommended.
TV,Online,Facebook.
I love the Breeze! It is so much easier to use. I'm not restricted by a cord and it is very compact. I love it!
I was already a Luminess customer so it is not a new concept to me but I thought the Breeze offered more freedom and it truly does. It doesn't limit me to where I use it.
TYSM for sharing the Luminess LOVE! ❤️❤️❤️
It went well, haven't tried it out because of time constraints but plan on checking it out this weekend
Saw a commercial and thought I'd give it a try
YAY! We are so excited to hear more about your experience with our products. Spoiler alert: You’re going to love it!
Loved how fast I got it!
I don't think it's for me tho unless I'm using it wrong I'm not happy with how it looks on me
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
The mascara did not come with the order. Still trying to learn how to apply makeup. Not getting the results as advertised.
Still learning how to use the airbrush. Wished it explained in what order to use the product. Plus do you clean out the airbrush with each product?
Thought I might get better coverage
Hey Melissa! We have the best training videos on our website and our Facebook page we highly recommend checking out. Plus, we have an amazing makeup artist who is live right now who can answer any and all your questions! We recommend cleaning your airbrush out when your done using the system - but depending what you are using in your system, it is advised to make sure their is no left over makeup when switching to a different product. We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
I had to close and re-open the website several times to get the option to change the shade from the default Medium to Fair. Otherwise, no problems.
Aging skin no longer looks great with my long-time liquid foundation.
Hey Treva! Thanks for leaving your feedback with us! We will definitely look into this to ensure you can choose your shade. We recommend clearing your browser history and cookies to ensure all features are easily accesible, or try our Luminess app! We look forward to hearing more of your feedback soon!
I bought my foundation on a buy one get one sale but only received one bottom. I was sad that I paid that much for only one small bottle
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Becky! It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy! ❤️
I ordered. I received my order. I haven't had time to decide what I think. You are too pushy. I want to enjoy my trial time without feeling stressed.
I wanted to see how stress free putting on makeup could be.
Thanks for leaving your feedback with us! Some products can be upgraded - such as the trial systems - that may fit more towards your needs depending on your makeup routine and preference - and would hate for these to go unnoticed! However, these additions are totally optional and can be looked at on our website anytime if you decide it may be for you! ❤️
Very easy. I got all I ordered and love it. The makeup is wonderful. And it last all day. And you didn't use much. Great product and great price!
Liked the spray on makeup
Thank you so much for reviewing your experience and sharing the love! ❤
I did not like the products. I have really high expectation. But the product has fail to meet the expectation.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Rupal! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I would like to return items color didn't Mach my skin to orange need a lighter color. Can I send it back for a lighter color?
I thought that I had found the right foundation but I was not satisfied
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
I am a senior.l had no idea that the product would be so involved. For a younger person the product would probably not be so overwhelming.
Thank you so much for reviewing your experience and sharing the love! ❤️
Could have come with a bottle to clean the system. Bottles were not full. Could have come with cleaning solution also.
I tried this and I do not like it. The color is off and the apply is messy. It is smooth once you put it on, but it looked orange on me.
Facebook TikTok
Hi Melinda!We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Facebook TikTok
Color was way to orange! I like the way it went on just wish it was right color and I can't afford to buy a different color!
I thought it would look nice but color way off! I look orange
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I would like to rerun my items! I'm not happy with this product, it's not what I expected! How do I do this?
I thought it would work for me! It’s good for special times but not for everyday use!
Hey Judy! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Hi Justine! Thanks for leaving your feedback with us! All airbrush trials come with a one time color match guarantee! So if those shades dont work out for you - we will be more than happy to send out a color match that fits you best! Let us know how those shades work out for you! We cant wait to hear more of your feedback! (: