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Luminess has a rating of 3.8 stars from 5,265 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
41,152 reviews
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Very neat & easy to apply. Love the coverage, not caked on look.
Very lightweight with good coverage. It doesn't even feel like I have on makeup
Thank you for leaving your review with us! Let us know how it turns out!❤️
I've had try the product did everything that the instructions say. The spay makes me look older then what I am
I've tried this multiple times prepped my skin differently each time and it just looks weird on my skin
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Jessica! We would love to further assist you! Please check your inbox for an email from us ❤️
I just recieved it in the mail, I tried it on my hand and the color match was perfect. It also felt light and silky
We are so happy to hear you are loving your Luminess Products!❤️
Not satisfied with product performance and want to return it.
Waiting for a call back.
TV advertisement
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Diana! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
This makeup works wonders- having Lupus, I get a really bad facial rash- this product covers all of it with a flawless finish. HIGHLY recommended
We are so happy our product is working for you! Let us know if you need anything throughout your Luminess journey!
Easy and quick without having to talk to anyone.I recieved my order promptly as promised. I'm pleased with the product and it's easy application.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
This is by far the best foundation I have ever used. Not Cacky the shade was perfect. All around amazing. I will only be using this in the future.
We really appreciate you taking the time to share your experience with us.
Equipment is too complex to use in quick settings and the cancelation/charging terms for the tool is not clear up front. Would not purchase again.
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
I didn't intend to get continuous deliveries of this product. Please cancel the subscription!
I tried to find info on how I could stop the delivery’s of this product. Please stop sending it to me.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Regina! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Goes on smooth and makes my face look flawless! Holds all day to
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
I like luminess it feels weightless and soft on the skin.
fine
We are so happy to hear you are loving your Luminess Products!❤️
Not happy product feels too dry I'll be returning it if I don't get the hang of applying
Add on you tube
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sunita! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Very smooth, awesome product. It is everything it claims and more
We are thrilled to hear how much you are enjoying your Luminess products! ❤
The makeup was not that great and left my face super cakey looking. Not a fan at all.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Kaylene! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Fine,but I would like to speak to someone about my monthly payments, I can't see where or when that starts, thanks, Sonja
I have been using it for quite a while
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Sonja! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I've owned both the original Luminess airbrush system and the Breeze system. Both can give you full coverage and all day wear. I recently tried LaMakiage liquid foundation (applied with a brush) to Luminess (airbrush) to compare.
LaMakiage color matching is spot on, I have never been able to find the right shade from a online questionnaire the first time if ever! Luminess shades are on the orange side and typically you have to mix shades to get a good match to your skintone, this can take some doing and a while to get it right.
LaMakiage coverage is light but covers blemishes and dark spots very well. It also doesn't have that cakey feeling at all. Great for aging skin.
Luminess has buildable coverage and does cover but still appears and feels a bit cakey. Possibly due to the orange tones. It doesn't do as well as advertised for aging skin.
LaMakiage sells for about $50 which is a good month to two supply. Luminess systems cost about $300 and the monthly make-up vials can range from $25-$55 each (keep in mind that the concealer, "Glow" and others are in addition to the foundation vials.)
It takes only seconds to apply LaMakiage where the Luminess (depending on how many layers you use) takes about 10 minutes to get one completed application. Plus you then have to clean the unit.
LaMakiage has all day wear, but as for the true evidence - when you take off your make-up at the end of the day Luminess is the winner in this area... and the make up remover cloth is evidence to that!
Being a Texas resident - I like to have the Luminess system at my disposal if I know I'll be out all day in humid weather and want to really have a more make up look.
But I have to say that LaMakiage is my favorite. The way it feels, price and color matching is definitely a winner!
Both give you a trial period. Luminess give you a 30 day trial for $19.95 and once you have the unit the customer service is pretty good. If you request a return the customer service is less than great but is still ok. You pay to return the product.
LaMakiage gives you 30 days to try their full bottle of foundation and pays for return if you do not like it. Great customer service all the way around.
Tip for consumers:
Make sure to start the return process before the 30 days end. It takes a little bit for the responses.
I am very Happy with my new makeup. It is all they said it would be and more. I will be spreading the News about Luminessair. I Love it! Thank you
I just got the product, I was charged even though it wasn't 2 weeks of trying it… and the product does not stay on. It completely melts off my face.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Sarah! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I like it but it is messy. Don't like the overspray on my counter. It feels good and color matched up pretty well
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Mary! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I ordered this for a friend because if she uses her adress her stuff goes missing in her neighborhood.
My friend did. I don't know why, don't care to ask.
Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!
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Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
We are so happy to hear you are loving your Luminess Products!❤️