Luminess has a rating of 3.8 stars from 5,258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Easy, user friendly, I like how it feels and easy to blend.
Instagram, social media
Thank you so much for reviewing your experience and sharing the love! ❤️
Color range is lacking for women of color, I hope that changes.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Kaitlynn! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
The shade was sent to me does not match my skin. I am very disappointed. I do not like the product
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Janae! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
This stuff feels nasty on my skin and I will not be ordering any more
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Makeup settled in crevices & wrinkles of my skin I did it right,the way the directions said.
It Was Good .
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Easy to understand.a lot to read. Concerned about ease of use and convenient of use.
Personal search
Thank you so much for reviewing your experience and sharing the love! ❤
This isn't the color that's on the picture it's way too light.
Because I believe it was a natural look.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sabrina! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
It's the wrong color and it makes a mess on the sink!
Hey Elizabeth! We have been recently trying to contact you over the past couple of weeks, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Same as above
Please make sure my subscription is cancelled
Also i cancelled my subscription
Hi Robyn, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Not enough directions on how to properly use the products
Hi Pamela! Thank you for leaving your feedback with us! We are committed to helping you find the success of using our products and I am excited to share that we have experts available to help you through your questions and provide you with training and techniques that will improve your experience! We have two ways to assist you available. You may go Live on Facebook with Heather https://www.facebook.com/groups/luminesslive and/or you may contact our Beauty experts at (800)416-9981). All are available Monday-Friday between 9:00am – 5:00pm CST!
Great products and efficient delivery. Highly recommended.
Thank you so much for taking the time to share your experience!
The shade picked for me was almost white and not my color.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Works wonders and makes my skin feel so great like super light weight
I needed a different color and they sent it right out
Constant ads
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Very easy to apply and love the coverage and the long lasting effect.
We are so happy to hear you are loving your Luminess Products!❤️
Not sure yet how I like it is too soon to tell I will have to use it several more times.
We are so excited for you! Let us know if you have any questions once you receive it! ❤️
Shade was totally off.and when I applied was very cakey.sending it back
Though it was different then what I'm using now
Hi Trina! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Did not open I changed my mind after I had ordered. I sent back my order on Friday for a credit.
Hey Lois! Thanks for leaving your feedback with us! All of our products featured on our TV ad is also promoted on our website. We disclose our terms and conditions throughout our website, at checkout, and the confirmation email sent. We went ahead and resent you your confirmation email to you - let us know if you have any questions! (:
It is nice but pretty much the same thing as my regular makeup. Plus it it takes way to much time!
Helen walked me through everything ! She was Amazing! You should really have written instructions!! I will be sending mine back! I was so looking forward to this!! So very disappointed!!
Love the foundation, my skin looked glowing & younger.
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We are so happy to hear you are loving your Luminess Products!❤️
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Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Thank you so much for taking the time to share your experience. We are so happy to hear you are loving your Luminess Products! ❤