Luminess has a rating of 3.8 stars from 6,105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
Delivery took a long time. When I finally did receive it the tracking info didn't match and I never received any follow up info on how to go about the trial. I had to reach out to customer service myself for help on next steps.
Wonderful products and fast delivery. Skin care line is great as well
Very helpful
Good reviews
Date of experience: March 21, 2023
Went online, ordered, received product for wife's Xmas gift. Easy
Old TV commercials
Date of experience: November 28, 2022
YAY! We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it
Like the sales! I wish they would last a bit longer.
Date of experience: November 27, 2022
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
The product is good. I have an airbrush system from before
Haven't tried my new Breeze yet.
I like my old system, but like this model.
Date of experience: November 28, 2022
Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!
I haven't used yet, but will this weekend-or shortly
Date of experience: February 16, 2023
Omg!❤️ You’re going to love it! We promise, you’ll never want to return to your old foundation!
Lovely product. Only came without instructions which would be very helpful :)
Date of experience: February 16, 2023
Thank you for taking the time to review our product! ❤️❤️❤️
The color I chose for my skin was a perfect match.
I liked the comercial results
Date of experience: October 4, 2022
Your feedback means the world to us and to our entire team! We look forward to serving you again soon and as always, we are always readily available to assist you.
I bought this as a gift for my girlfriend and she really likes it.
Date of experience: October 3, 2022
Thank you for taking the time to review our product!
Well the package got mailed out late. I haven't used it enough to give you a review.
She took care of it.
Thought I would try it.
Date of experience: December 26, 2022
Hello Karen! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you!
I've used several different types of makeup but this one is a definite keeper
Wanted to try something different
Date of experience: May 19, 2023
Thanks so much for leaving your review with us and sharing the Luminess LOVE!
Not good yet, still learning. Can't get the makeup drops to come out it's just blowing sir
Date of experience: November 28, 2022
Omg!❤️ You’re going to love it! We promise, you’ll never want to return to your old foundation
A little confusing. Too much information at one time.
TV infomercial.
Date of experience: November 27, 2022
Hey Diane! If you have any questions, please feel free to reach out to us! We are always here to readily assist you! (:
Great! I have been wanting to get This makeup but just decided today, heck go for it!
On tv…LMN
Date of experience: November 27, 2022
Omg!❤️ You’re going to love it! We promise, you’ll never want to return to your old foundation!
Reserving this response till after i use the product
Very courteous and expeditist!
Date of experience: November 30, 2022
Let us know if you have any questions! We’re here to help!
I'm still learning how to use it
Its been kinda hard.but I will catch on
To try something different
Date of experience: March 17, 2023
We have the perfect solution for you! We have available makeup artists here who can guide you on how to use the system, makeup, caring for your device, color matches, and many more tips and tricks! We sent you a link going over our makeup artists information via email - let us know if you have any more questions, we are here to help! (:
I am in the process of setting up and using Luminess, so I'll provide a complete review shortly.
The product looked promising.
Date of experience: February 20, 2023
❤️ You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you!
Bought this for my fiance and she loves your products.
Cost and great product
Date of experience: February 20, 2023
Thank you so much for reviewing your experience and sharing the love! ❤
Everything arrived quickly. Looks great. Easy to use. Love it.
Looked user friendly on Instagram and amazon.
Date of experience: January 17, 2023
#BestDecisionEver! You’ll never go back to traditional application systems!
Your website is unorganized, slow, but the customer service was excellent!
Current customer
Date of experience: January 7, 2023
Thanks so much for sharing your experience with us! We strive to deliver the BEST customer service to our customers and happy to hear you had such a positive experience with us! Let us know if you need anything - we are always here to readily assist you!
Current customer
Date of experience: December 28, 2022
I am not getting good coverage using the luminess.
Date of experience: January 1, 2023
Thanks for leaving your feedback with us! All airbrush trials come with a one time color match guarantee! So if those shades dont work out for you - we will be more than happy to send out a color match that fits you best! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
Haven't tried the new product yet. I have been ill.
Date of experience: October 7, 2022
We are so excited for you! Let us know if you have any questions once you receive it! ❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
We are so happy to hear you are loving your Luminess Products!❤️