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    Luminess

Luminess

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Overview

Luminess has a rating of 3.8 stars from 6,374 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.

  • Service
    1235

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 63.7%
Positive
2,129
Neutral
451
Negative
764
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45,296 reviews

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How would you rate Luminess?

Reviews (6,374)

Rating

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Reviews that mention popular keywords

customer service (362) skin tone (173) light weight (50) right color (89) credit card (35) trial period (30)
Thumbnail of user charlotteg575
Maryland
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

All questions answered. At the ready and very informative.

Reason I chose this business:

Wanted a change in makeup and skin care.

Date of experience: November 8, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

#BestDecisionEver! You’ll never go back to traditional application systems!

Thumbnail of user timothys1384
Indiana
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Wife loves the product and ease in applying her makeup. Should of did this sooner.

Reason I chose this business:

Advertisements and sale.

Date of experience: December 18, 2022

Thumbnail of user ericp1445
Arkansas
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Very good easy to understand we had no problems while ordering the product

Reason I chose this business:

T.V. Commercial

Date of experience: December 16, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thank you for taking the time to review our product!

Thumbnail of user brianc3258
Alaska
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Girlfriend loves its. Thank you. We will be buying more.

Date of experience: December 17, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

We love this feedback! Our goal is to exceed your expectations and we are ecstatic that we met that mark!

Thumbnail of user normas347
Maine
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

I absolutely love Luminess, the way your skin feels after using it is awesome!

Reason I chose this business:

I wanted to cut down on my personal appearance time! It's very easy to use and you skin feels so much better than the traditional way of applying makeup!

Date of experience: November 12, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

TYSM for sharing the Luminess LOVE! ❤️❤️❤️

Thumbnail of user alexandraf143
Pennsylvania
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

I've been using these products for years. I'm a makeup artist and use it on all of my clients

Reason I chose this business:

I’ve tried others but feel luminosa is the best

Date of experience: September 28, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

We are so happy to hear you are loving your Luminess Products! ❤️

Thumbnail of user kerriw81
Georgia
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Excellent price! Great for my sensitive skin. Definitely recommend!

Date of experience: September 19, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

TYSM for sharing the Luminess LOVE! ❤️❤️❤️

Thumbnail of user lenoras58
Virginia
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Cannot provide input yet as it is a Christmas gift for my daughter.,

Reason I chose this business:

My friend referred Luminess to me. She actually used it on me for a party!

Date of experience: December 21, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thanks for leaving your feedback with us! ❤️ She's going to love it! Let us know if you need anything throughout your Luminess journey!

Thumbnail of user joannm459
Illinois
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

When I called to order luminous the customer service agent was very helpful.

Reason I chose this business:

It looks very easy to use and it looks like the coverage will be very good.

Date of experience: December 23, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thanks so much for sharing your experience with us! We strive to deliver the BEST customer service to our customers and happy to hear you had such a positive experience with us! Let us know if you need anything - we are always here to readily assist you!

Thumbnail of user laurak1512
Georgia
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

I think its great just by looking ill let you know soon

Reason I chose this business:

Its just what I was looking for

Date of experience: November 15, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thanks for sharing your feedback with us! Let us know if you need anything else to assist you throughout your Luminess journey! We are always here to readily assist you!❤️

Thumbnail of user odalysm9
North Carolina
1 review
0 helpful votes
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November 11th, 2022
Verified purchase

Easy to shop. Shipped as scheduled. Package arrived in good condition

Date of experience: November 11, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!

Thumbnail of user lisap2684
Texas
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Havent used your product yet as Ive been sick. Please inquire back later this week.

Reason I chose this business:

Cover blotches and uneven skin

Date of experience: November 14, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Hey Lisa! ❤️ You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you

Thumbnail of user peggyt196
Illinois
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

I love this foundation. So easy and quick to apply. Been using it for 3 years now, no problems.

Reason I chose this business:

Easy full coverage.

Date of experience: October 19, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thank you so much for reviewing your experience and sharing the love! ❤️

Thumbnail of user germanih
Georgia
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Very easy to use love how it brings out my skin color making me look fabulous

Reason I chose this business:

Just wanted to try it

Date of experience: October 16, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

We are so happy to hear you love your Luminess Products! You have to post a picture and show us your Luminess look! ❤️

Thumbnail of user twilal11
Texas
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Fast and easy. Haven't tried the product yet though.

Reason I chose this business:

Infomercial

Service

Date of experience: December 22, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thanks for leaving your feedback with us! Our website is designed to provide an easy navigation when looking at our products and happy to hear you had such an easy experience!

Thumbnail of user notapplicablen1
California
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

It was good just expected more from the luminess breeze

Reason I chose this business:

I saw it on tv

Date of experience: December 20, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thank you for this feedback and for being a valued customer!

Thumbnail of user claudiap298
California
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Very simple, I wish shopping was this easy all the time

Date of experience: December 20, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!

Thumbnail of user constancew136
North Carolina
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Received items ordered plus several bonuses. Very pleased with all.

Date of experience: November 12, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️

Thumbnail of user katiea269
Tennessee
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Truly, is flawless, make up and skin care all in one. I highly recommend it.

I requested to cancel, and I did not hear confirmation. And that was five days ago.

Service

Date of experience: November 12, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Hey Katie! Thanks for leaving your feedback with us! So happy you are enjoying your Luminess products! (: Looking at your account, your request had already been done on 11/7 and a confirmation email of this cancellation was sent to your email. We have went ahead and resent this email and will follow up with you shortly! (:

Thumbnail of user jerrilyno
Utah
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Timely delivery, no damage to packaging unlike competitors deliveries.

Reason I chose this business:

To cover imperfections without the caked on look

Date of experience: October 17, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

#BestDecisionEver! You’ll never go back to traditional application systems!

Thumbnail of user irener231
Arizona
2 reviews
0 helpful votes
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December 29th, 2022
Verified purchase

I just started using it today and do not have an experience yet.

Reason I chose this business:

Looks like something I would want to use.

Date of experience: December 29, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Let us know if you have any questions! We’re here to help!

Thumbnail of user janetd1317
Florida
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Easy to use, colors are perfect and looks so natural

Some items were missing in my first order and your service department immediately responded stating that they were sending the missing items to me.

Reason I chose this business:

Liked that you can choose your personal colors

Service

Date of experience: December 22, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

We are so happy to hear you are loving your Luminess Products!❤️So happy to hear you have had a positive experience!

Thumbnail of user sharonk1452
Missouri
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Customer friendly website.
Arrived on time, well packaged!

Date of experience: September 30, 2022

Thumbnail of user karenb4254
Colorado
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Well the package got mailed out late. I haven't used it enough to give you a review.

She took care of it.

Reason I chose this business:

Thought I would try it.

Service

Date of experience: December 26, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Hello Karen! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you!

Thumbnail of user janetb1984
Mississippi
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

Great! I just wanted to get something easy. Goody!

Reason I chose this business:

Good. Like it.

Date of experience: December 25, 2022

Thumbnail of user delightt2
Delight T. – Luminess Rep

Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!

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From the business

Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.

LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.

Business History

Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.

The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?

The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.

Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.

Company Representative

Thumbnail of user delightt2
Delight T.
We are here to help!
Typically responds within 24 hours
Hello and Welcome to the LUMINESS Delight Team! We are here to help answer any questions you may have about your LUMINESS product!

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