Luminess has a rating of 3.8 stars from 5,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Wanted to change order, was no way to do so? No I had called on 12/2/23 explained first time I used product on 12/1/23 had really bad reactions, had to remove immediately and take benadryl.
Hi Judith! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I have the origianl Luminess air brush machine. After 4 years it finally died. I am not sure about the breeze it is very hard to judge where to set the button for equal coverage.
Past luminess user.
Thanks for sharing your feedback with us! No worries, this is a simple fix! Check out our facebook page for videos on tips, tricks, and tutorials done by our makeup artist Heather! She goes live every Monday-Thursday at 10:30 am CST and can answer all your questions! We have also sent you a link to participate in one of our lives right now that our makeup artist can answer all your questions and show demonstrations! Let us know if you need anything else! ❤️
I had previously put off ordering because I was afraid that the shade wouldn't be right, I was so wrong. This went off so smoothly and the foundation exceeded my expectations.
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Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I received in a timely manner. Still a few items on back order. But... I was over charged. I ordered off tv with the offer starting at a base of $19+ I was charged over $29...
It gives you a natural fresh face look. You can add more product if you want a more polished look. For everyday it's quick band easy to apply and It's a keeper.
Was calling to find out when my trial ends but I’m going to keep the set. I’m really loving the ease of applying the makeup.
Thank you so much for reviewing your experience and sharing the love! ❤️
I found the items very disappointing the lip color had lip gloss all over the outside when opening box and the clean wipes were dry. Felted like I received used items
Hi Aimee!We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
I found this helpful getting items. I would do the airbrush but only use makeup 1/week wouldn't like auto delivery. Wish I had that look haven't received items just ordered now
I answered the questions they asked I was given the shade for my skin tone. Got it tried it. Was the wrong shade way off. I'm fo disappointed
My daughter asked me to try it
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Deborah!We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Tried it once and not liking it. But will keep trying it before my 30 days are up. Hopefully it will work out. It seems to not cover fine line wrinkles.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Gale! It was a pleasure assisting you today! We are sad to see you go but hope you would reconsider us in the future! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
Excellent service. I love the product. I was hesitant at first not sure I could do it. But the ap tutorial on my phone was great. Love this product so far
I got my order, but I chose a color for my wife's hair, not brunette and not red, the one between, and did not get anything for hair. This is a Christmas gift and she won't have that
My wife likes your product
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Bill,It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
This is the worst product I have ever tried the make up is watery and runny the color is horrible the machine is messy and difficult to use I sent it back and did not receive a refund
Tip for consumers:
Save your money do not order
Hey Patricia! We recently reached out to you regarding the review you have left with us and havent heard back from you! We would love to investigate your review further and ensure your account and concerns are taken care of. We want to verify that this is pertaining to a valid order placed so we can take action. Please check for a Private message from us so we can further assist you to your satisfaction!
They advertise that the make up isn't cakey and patchy... and it's just exactly that for me. It must be based on skin type and mine obviously isn't the right type.
From the advertisements, I thought I would love it.
It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I have had the Breeze 2 for a week. The power would not shut off. It finally died but now it will not recharge. Unfortunately I will be returning the system.
I did an internet search on make-up and Luminess came up.
Quality products and service is extremely important to us and we will do everything we can to ensure you have a great experience with our company!We want to make this right; a member of our team will contact you shortly!
My experience with Luminess was excellent! They were very helpful and I recieved the velvet veil primer very quickly. They had great tracking features on my order.
I choose Luminess because the velvet veil primer looked intriguing to me. It looked like something I could use without having to apply excess makeup on my face and I think it worked great!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I first used this make up for my sister wedding and when I came out, everyone was in Aw, and said they thought I was the bride, because my make up was flawless.
An ad on the TV, and my sister and I ordered it to try because she was getting married.
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
I normally struggle with foundation, it has a way of making me look 10 years older, but this, it's the best! My son looks flawless 10/10 recommend and will repurchase
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I love the makeup. The makeup is everything. Even when just around the house, I put on the makeup because it feels as if nothing on me face. I love the way it feels on me.
I have had an airbrush system for years and needed to get a new wand but wanted to try this one instead. I'm glad I did. I will still get a new wand eventually but this one is awesome.
Seen on tv probably 5 years ago.
Thank you so much for reviewing your experience and sharing the love! ❤️
I love the color matched perfectly, guess on smooth. It looks natural. It's not thick, it's light and I love it. First foundation that fits what it says.
I used it in the past with the airbrush.
We are so happy our product is working for you! Let us know if you need anything throughout your Luminess journey!
I've had only a positive experience with Luminess. There's not many makeup brands that I can wear but Luminess is one that I can wear. Absolutely no problems with it.
I can wear it with my eyes burning.
This warms our hearts! Thank you for being the best part of Luminess!
Received and love this foundation. The color was too light. Contacted customer service and a darker color is being sent to me. Was quick and easy. Thank you so mvery cute!
Needed a foundation shade darker. The process was fast and simple. The representative has a new shade on the way.
I have been trying to find the perfect light coverage foundation for years. My skin has changed with age. Nothing looked good on my skin. Thought I’d try Luminess and I love it.
Thank you for leaving your review with us! Let us know how it turns out!❤️
The new airbrush foundation spray is wonderful. You do not need the machine which does not last long.
We are thrilled to hear how much you are enjoying your Luminess products! ❤
Love the new airbrush spray foundation! Iv bought 3 airbrush machines and they don't last only work for a few months then break down!
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I liked the cosmetics better than the spray stuff. I had to replace the nozzles like twice in a couple of months and it was just too much trouble. Now I wear the daily wear Estée Lauder foundation.
I liked the eyeshadow and the eyeliner and the mascara better than the air brush stuff.
Hey Traci! So happy to hear you love our cosmetics! If you are having trouble with the airbrush stylus head - we have some troubleshooting videos on our website that shows how to care for your system and some troubleshooting steps to get your system working again! Please visit our website and click on "How-to Tutorial videos" to watch how to fix your system! Let us know if you have any questions, we are here to help! (:
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you! 🥰