Luminess has a rating of 3.8 stars from 5,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
I paid for 2 DAY shipping and it's was much more than 2 days before I received my order.
Please refund me e 19.99
Thank you
Faith Allen
My shopping experience has been very good so far. They've kept me up to date through email on when my shipment was shipped and when it should arrive.
I’m 57 years old and have found that most foundations tend to leave creases in my laugh lines. Thought I would try the air brush foundations so that I could keep smiling.
This warms our hearts! Thank you for being the best part of Luminess!
My clumsiness doesn't work right. There is supposed to be two settings for the air mine has only one. I have tried turning down but it doesn't work
Going on a cruise and thought this would be great for my make up.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Shade was 2- 3 shades darker than my skin tone. How do I return?
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Stacie, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
The shipping time took a little longer than expected
Hi Alejandro, Thank you for your feedback! We apologize for the delay in receiving your order and happy to hear you are loving it. 🥰
I received my product and absolutely love it! Light, even coverage - exactly what i was looking for.
YAY! We are so happy to hear you are loving your Luminess Products!❤️
Fast and easy. I wish I would have picked a lighter shade but the one I chose will work for now. Stays in real nice
Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey!❤️❤️
I have only used this a couple times so far and both times my skin felt soft and it didn't melt off like other foundations.
Thank you so much for reviewing your experience and sharing the love! Let us know if you have any questions once you receive it! ❤️
It was easy to order and color match. The order process was easy and came right to my door. Love the product.
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
Love the product. Just wish there were more choices for blush & eye shadow, the was totally no mascara. Product made in USA, order is received fast.
Thanks for sharing your feedback with us! Let us know if you need anything else to assist you throughout your Luminess journey! We are always here!❤️
Wife used the air brush on my daughter and it clogged within a minute. She spent 10 minutes cleaning it for it to happen again. She's done!
Great infomercial, obviously had several air brushes ready to go.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Scott It was a pleasure assisting you today! We're sad to see you go but happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy and hope we can service you again in the future! ❤️
First application was a little hard to do, but since then i am happy to use it.
The colors didn't match but after fixing them it's ok
I am still practicing, but, so far, love it. Have not done the eyeshadow or blush yet! I use my own moisturizer and it works for me.
I received my foundation but the shade was not as expected so I had to order a replace shade.
The chat message was weird. As I waited for a rep, the chat was disconnected. When I called into customer service my wait time was very long.
Thank you so much for reviewing your experience, let us know if you need anything throughout your Luminess journey! ❤️❤️❤️
Nice and easy. No problem with the company right now this my first time. We will see later in the future how the experience is for me.
I just wanted to try it seen I on TV a lot.
We really appreciate you taking the time to share your experience with us.
So far I've liked the product but I have to use much more product than described for an application.
Looked easy to use
Hey Nancy! We recommend using 4-8 drops to use all around! Each person is different and may need a little more or less. We went ahead and sent you a link to our makeup artists Facebook live - she can show you how to use the system, makeup, and her techniques for getting good coverage! Let us know if you have any more questions - we are here to help! (:
I found the product easy to use. The results were flawless. My only regret was not purchasing it sooner.
The shopping part was easy to follow but the product is very disappointing. I will be returning it asap.
Commercial on youtube
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry to hear that your recent experience was not up to standards. A member of our team will contact you shortly to make things right!
Commercial on youtube
This works great for someone around the holidays on a budget or if you're not sure about for someone else
The shade that was picked I thought would be a perfect match. It was not but I was able to be helped and get a shade lighter than before
Thank you for taking the time to review our product! ❤️❤️❤️
The best make up for mature skin. It doesn't settle into my wrinkles and creases and goes on so flawlessly. I'm a forever a customer
We are so happy to hear you are loving your Luminess Products! Thank you for sharing the Luminess LOVE! ❤️❤️❤️
I paid extra for a brush that can't be used. Hairs immediately came out of thr base and all over my face.
I don't wear makeup often and I hate when it feels heavy, this is so lightweight, easy to apply and takes no time at all!
Thanks for leaving your review with us! We are so excited for you to start your Luminess journey!❤️
I definitely like but I feel it makes me look a little too light toned. How would you change that if you want to do subscription
Thanks for leaving your feedback with us! All airbrush trials come with a one-time color match guarantee! So if those shades don't work out for you - we will be more than happy to send out a color match that fits you best! Let us know how those shades work out for you! We cant wait to hear more of your feedback! (:
Pretty excited to use my new makeup from luminess. I'll be ordering again
We're glad to have you as our customer and to see that you're enjoying Luminess products! 🥰
It goes on so smooth. It feels so light. However, it doesn't quite hide my dark circles under my eyes.
Thank you for leaving your review with us! Let us know how it turns out, we are always looking for ways we can improve!❤️ You can view how our Beauty experts apply and tips on applying here at this link, and even ask questions live to really focus in on the questions you have: https://www.facebook.com/groups/luminesslive
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Hey Faith! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. We went ahead and refunded you the shipping cost as it took longer than expected.Please let us know if you need anything else!❤️