Luminess has a rating of 3.8 stars from 5,267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
It's quick and easy to understand I would recommend it to my friends and colleagues to try this shopping experience
I never received items never been shipped it's a shame I always wanted to try
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Armanda,We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
I like it but for the price it's not fantastic. I like the brush on type of the makeup. Price is too high.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
I never received the product and it is difficult to reach customer support
Could not reach anyone
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Kathryn, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Haven't got to use it yet, but planning on trying it out this weekend! Excited. Hoping it works out for me.
Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!
Trying to get it to do want I want. Not covering blemish scars that are not very big. Will keep practicing.
To cover imperfections
Hey Linda! Thanks for leaving your feedback! No worries, all 30 day trials come with a 100% color match guarantee! If you need something more coverage, we would love to send you over a different finish for you to try to see if this is for you! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
The box arrived the day before I left for the trip I am on now. Your timing is pressured and unnecessary.
Because I want to try the airbrush system.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Joyce! All shipping time frames are stated throughout our website and at checkout, giving you the option to have the delivery be expedited or for standard shipping! It was a pleasure speaking with you today and will follow up with you once we extend your trial!
I do like it. But it makes my skin look orange. I think I might need a warm neutral. Only used it twice. It just don't match.
Hey Marsha!
I wanted to reach out to you to offer further assistance due to the review you had left with us! Just want to make sure you are taken care of and if you had any questions or concerns we could be of assistance with!
Please let us know a good time to give you a call, and we would look forward to talking to you soon!
The website is easy to navigate. When I received my shipments, they were all correct. I received the products very quickly.
I saw a commercial on TV and I couldn't resist the price of the introductory offer.
This warms our hearts! Thank you for being the best part of Luminess!
Hate it! Do you have any idea of the mess it creates from the over spray. You literally sent me spray paint. So stupid!
Won’t again
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Bobbi! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I am having a bad reaction to the product and was going to call and see how I send it back. I start inching and it feels really bad on my face.
Not sure I will keep it, not that easy to use. Think the foundation was so thick even after shaking it, to get it into the machine
Asked about when to put the serum mist in, need a different foundation
To improve my looks
Hey Edith! Thanks for leaving your feedback with us! We would love to go over your makeup questions for you! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
I am excited to see the results. I do not usually wear makeup but I have a wedding to attend and I want to look my best.
YAY! We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it!
I need a lighter color this one is to dark for me I love the primer and how foundation goes on I just need a different color
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Pretty easy to use. Coverage was okay, got a little cakey in my dry areas, I'll try another primer next time.
TYSM for sharing your experience! ❤️
Unfortunately I have an eye infection and it will be a while before I will be using. The product looks good and arrived promptly.
Yes, but I've injured my (rt.) Hand and have to have surgery. Could you please send me instructions to return my kit.
Thank you
I liked the overall experience, but the foundation I received did not match my akin tone. I will purchasing again!
On instagram.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Breshaun! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I have not used it yet!, I don't use makeup everyday, I will try it tomorrow as I get ready for Church.
Ads and QVC
YAY! We are so excited to hear more about your experience with our product. Spoiler alert: You’re going to love it!
I tried the Luminess with the "try before you buy" and I'm glad I did! The coverage is perfect whether I want light to full coverage it's perfect!
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
Shades I ordered are wrong for my skin color. I am asking for shades 1 & 2 to be sent to me so I can begin to use Luminess.
My overall order was shipped fast, but I used it once and it looks a little yellow to me, but I'm going to try it again and see how it looks
Thank you for leaving your review with us! Let us know how it turns out!❤️
This was my first time trying the product. I love it. Easy application, good coverage and flawless look.
We are so happy to hear you are loving your Luminess Products!❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
We really appreciate you taking the time to share your experience with us.