Luminess has a rating of 3.8 stars from 5,265 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Easy to complete purchase. Was updated through your the packaging and shipping process w tracking info provided
Foundation is Excellent. Stays on long, it's light with full coverage, oil free and looks Fabulous! I will buy this again
It had great reviews.
Age? We don't know her! Only Youthful looking skin with Luminess! ❤
Color ok. Need more moisturizer than what the primer or makeup provide. Goes on easy. Seems long lasting.
Looking for smooth finish with good coverage.
TYSM for reviewing your experience! We are always looking for ways we can improve! You can definitely add your favorite moisturizer prior to your foundation, if needed. ❤
Quick, easy if you have any issues with product they fix it very quickly and to your satisfaction. Love them will purchase again in future
Thanks for leaving your review with us! We are so excited for you to start your Luminess journey!❤️
System very confusing cleaning needs more explanation How do you clean stylus?
My make up is too light so results are not that great
I am old (81) skin needs help and it looked like it might work
Hey Barbara! Thanks for leaving your feedback with us! Super simple to clean the Breeze system! Just using our cleaning solution or hot water into the system and spray - will break down any foundation residue and clean the system thoroughly! We also have a makeup artist on Facebook who goes over how to do this as well as how to videos on our website! It was a pleasure assisting you today! If you have any further question, don't hesitate to reach back out to us.
Received product but the airbrush was still charging after 2 hours, called customer service and they will be sending a replacement
Needed for replacement part
Hey Bernadette! Thanks for leaving your review with us! We are so happy we were able to get you taken care of today! Let us know if you need anything else!❤️
Still deciding if I like it, Color off, makes me look orange Plus, refills very expensive My 9$ foundation is better.
Will be sending back;
Ordering this product was an easy transaction. It went smoothly. Thank you for your kind attention to my order.
Thank you for this feedback and for being a valued customer!
Great products the company offers. Fantastic sale today!
On television
Still learning, I'm on day 3, I like it better everyday. Watching videos is extremely helpful. One video said I'd be a pro in 7 days...
Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!
Seems it uses much more than 6-8 drops for entire face, let alone the next. Somewhat disappointed in that
Hey Patricia! We have the perfect solution for you! We have available makeup artists here who can guide you on how to use the system, makeup, caring for your device, color matches, and many more tips and tricks! We sent you a link going over our makeup artists information via email - let us know if you have any more questions, we are here to help! (:
Didn't realize how expensive it was going to be Not satisfied with the purchase. I'm too old for this product
Returning the purchase
Thought it would be something I can use but I can’t
Hey Judith! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
It's everything I've heard,,,,the Mrs loves it works great,,not too much time to apply,,it gets easier with each use
I've seen this ad for many years,,,n it's still around,,,speaks for itself,,the Mrs was shocked when I handed it to her,,,she disappeared n came back looking 10 years younger,,,
Thank you so much for your feedback! We work so hard to exceed our customers’ expectations and happy to hear that we hit the mark for you!
Everything worked smoothly from choosing my products to payment, with discount code automatically being applied at checkout! So easy
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
I have purchased products in the past.
Hi very good, except unable to find mascara. Need more information about lipsticks, the staining ones.
Thanks for leaving your review with us! We are working hard to bring back our most loved products back in stock while also coming up with new products and accessories to fit the needs of our customers! We are SO delighted to hear you are loving our products and anxious to get these back. We recommend keeping a look out on our website for any updates and changes!
It doesn't work as shown on TV. I don't want any more products from your place of business.
Thank you
I saw how it covered flaws on your face and I wanted to try it.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I ordered this for my daughter and she is just now trying it. So will give another review in the future
After only using once i would recommend to others. Makeup is light, does not feel heavy or caked on.
Extremely poor customer service Given one star because there is nothing lower They lie and take your money for a product never received
My grandchildren are over right now, and I'm going to wait until they go home so I don't have any distractions.
I would like to see more variety in blush colors such as reds oranges purples pinks browns etc…. Thank you
Television commercials
Hey Michele! Thanks for leaving your feedback with us! We have many blush colors in the form of a compact or for airbrushing! We recommend checking out our Airbrush cosmetics under the "Airbrush" tab to look at all the available colors we have in stock you mightve missed. Let us know if you have any questions! We are here to help! (:
Quick & easy. My only complaint would be there are too many offers to upgrade after I purchase the starter package.
Thanks so much for leaving your review with us! ❤️
I any completely disappointed with this product. It last about one minute then needs refilling. Colors are way off!
I was hoping it truly worked. It didn’t cover up anything.
Hey Nancy! Thanks for leaving your review with us! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
I recieved my Luminessair. Just haven't used it yet. But I have high hopes. I'm 70. So It's going to get a real wook out
I'm not a make-up person I really like it. My bf got a kick out of it
We are so happy to hear you are enjoying your Luminess Products!❤️
The shade I received did not match my skin color. It was just too yellow-orangey
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Cathy! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!